What do I WANT?

more options for television and Internet service. Phone service is great, though…

“Hi ,my name is robot #243543, How can I not help you!”

Comcast problems are legendary and investors seem to be waking up to the issues…
1) customers are not pleased with the provider
2) cost structure per sub is high
3) cable itself as an industry has seen its peak
4) menu interface is amongst the worst UI in history of cable
5) Customer service is laughing stock of customer service industry
6)not a very consumer -centric company see # 1,2,4,5

they will survive but only until more options arrive and then its,
arreviderchi comcastic

Give me a break!

Most of these people complainging are in fact downloading unlicensed files. Also, it should be noted that companys like Comcast had people by the balls a few years ago when the FCC was on a witch hunt for Movie file sharers. I know that people were “warned” to stop their “activity” before they got turned in. Pretty nice of Comcast to not just burn people, and pre-warn them to stop sharing movies.

This whole fiasco of “filtering” is a decoy for the real concern which is internet content filtering.
Companys like Comcast have to protect their network nodes by toning down whomever is abusing bandwidth. Remeber Torrent software is not just file upload/downloading. It is software that has millions of IP addresses constantly checking each other for files. Thats alot of requests for layer 3 equipment to deal with.

So the nextime somebody complains about their Comcast getting filtered ask them why they dont use the newsgroups and IRC for FTP file transfers?
The answer is because they are to busy grandstanding their supposed technical knowledge of it all.

Thanks for killing the value of an American stock just to satisfy the current mis-understanding!

And B.T.W. It is impossible for Comcast to make up the one-time aquisition of Adelphia from last year. If you take that away Comcast still made a profit. Out of all the smart investor articles I read only one mentioned that as a major fact.

Of course you are only helping Comcast
They are buying back 6 or 7 billion, so the lower the price the better for them.

;)

I do have a large HD TV, but my bills were running to 120+ just to have HD. So, I am down to basic cable. If they offerred just basic HD on for around additional $20 it would be interesting for me. But they dont have such interesting way to package their offerings. I guess their current thinking is if you want HD, you should shell 100+ per month.

With their sub par quality with their analog channels, if they should anything, they should provide better options with digital channels, most of the consumers today have TVs with digital tuners (at least in metro areas).

As people have already suggested, if their voip offering is at 25/mo surely they’ll get yet another bunch of people.

One thing scary with one provider is if cable is down everything is down. It happened once and I had so much trouble even getting a trouble ticket because I did not have the account number (thanks to online billing). CSR refused to take the complaint unless I gave the account number. Even though I told him that it is online he wouldn’t budge.

i think it is that specific thing comcast has to work on – improving customer service and making sure that the uptime is better than the rest. this kind of moronic response as the one you got isn’t going to cut it.

I called AT&T the next day, got DSL hooked up the day after that, and it has gone out for a total of 10 minutes in the last 3 years. And it costs 1/4 of the cable cost.

Comcast is horrible, and hopefully the “competition” (ha ha) will kill these clowns off.