Comments on: Are Keyboard Problems Plaguing MacBook Pros?

By: VParker

VParker — Tue, 04 Dec 2007 18:40:12 +0000

As an avid Apple fan I was devastated when my keyboard and mouse became occasionally unresponsive. Luckily, I can connect a mouse and save my work before I restart. Unfortunately, I do not have an external keyboard hanging around at home! I’ll have to take it in after finals!

By: Frank

Frank — Wed, 28 Nov 2007 20:35:35 +0000

I almost always have this problem when I type in a new field. It is especially frustrating when inputting a password as you get ***** and dont notice the first letter missing.

Apple has acknowledged this problem with this bug report: Bug ID# 4333743

Everyone is reporting the bug to Apple here: http://www.apple.com/feedback/macbookpro.html

good luck,
frank

By: Siraj Razick

Siraj Razick — Tue, 20 Nov 2007 05:05:49 +0000

I’d recommend taking to apple, in my case they replaced the whole lower casing + keyboard + mouse. and it only took 6 days :)

By: Carol

Carol — Tue, 20 Nov 2007 03:29:54 +0000

Have had a few random challenges with the keyboard of my new MacBook (not PRO). Just now, I selected fn+control+f1 two times, and voila, my keyboard came back to life.
Was this a fluke? Should I get send this MacBook back to Apple for repair?
Cheers,
Carol

By: susan

susan — Tue, 13 Nov 2007 14:34:37 +0000

I am pretty sure its a leopard problem. I have had my macbook pro for a year and a half and its been perfect…..i upgraded to leopard and i get the intermittently frozen keyboard….along with a serious decrease in speed….

i am tempted to uninstall and go back to tiger, but i do love many of the new features (although i seem to be an idiot relative to SPACES….i cant seem to figure out how it will help me unless i totally memorize what space my things happen to be in)

By: GenaSuslik

GenaSuslik — Tue, 06 Nov 2007 12:55:28 +0000

Hola

Do you like Ramstein?

By: thewolf

thewolf — Mon, 05 Nov 2007 10:34:28 +0000

Hi,

I’ve bought a MacBook Pro 15″ 2.4Ghz a couple of weeks ago (middle October).

It came with Tiger and it appeared to work fine, but I didn’t use it seriously until a few days ago when I did a clean install of Leopard on it.

And I’ve hit the keyboard issue.

Sometimes after the wake up from sleep, after the username/password screen, the keyboard will stop working for a few seconds, then after pressing a few keys, it will get back to work and so on, until I restart the MBP.

The trackpack works just fine.

I wonder if this is a Leopard software problem, since I didn’t hit it with Tiger (but I used my MBP with it just for a few hours) or a HW problem, that needs repair.

Any ideas?

Also, do you know if I can still send back my MBP to the Apple Store (I bought it online) to get it replaced with a new one or get a refund?

Thanks.

By: BigDilvey

BigDilvey — Mon, 05 Nov 2007 02:57:39 +0000

I’m having the same problem with my macbook (black) intel core 2 duo right now. I’m going to have to take it to the local mac repair shop (no geniuses in my part of the state). I have a keynote to give on thursday… really bad timing. anyone have an ETA on turn around for this issue?

By: Stephanie Guertin

Stephanie Guertin — Tue, 23 Oct 2007 02:10:54 +0000

I had the same problem about three days into using my MBP when I got it in May. (It was most annoying as I was showing it off at work at the time, and I work repairing computers.)
Greatly annoyed, I took it to the local Apple Store, where they replaced it with a new one immediately. They even migrated all my files and data, and I didn’t have to ask.

By: Siraj Razick

Siraj Razick — Mon, 22 Oct 2007 13:24:59 +0000

Hi.
Same issue here. but it’s MacBook and all my
keys are dead but only the touch pad works.
So this is certainly a MacBook Bug not only MBP !