Dimdim Challenges WebEx, Microsoft

Om Malik, Monday, September 24, 2007 at 4:00 AM PT Comments (19)

Dimdim, a Burlington, MA.-based web meeting services startup, wants to take on Cisco Systems’ (CSCO) WebEx and Microsoft’s (MSFT) Placeware by emphasizing simplicity and ease of use. The company, which is backed by investors including Draper Richards, Index Ventures and Nexus Capital India, launches its service today at DEMOfall 2007. Co-founded by Computer Associates alumni DD Ganguly and Prakash Khot, Dimdim has so far raised $2.5 million.

The service allows you share your desktop and files, and to IM, talk, and broadcast using your webcam. Dimdim is using Amazon Elastic Compute Cloud service to operate its service, and says its software is open source.

The service utilizes Adobe’s (ADBE) Flash 9 plugin for all of the multimedia apps. I gave the Dimdim service a brief spin and was impressed by its stripped-down simplicity and the speed with which it loaded into the browser, especially when compared to WebEx’s long startup process.

But that doesn’t mean WebEx (acquired by Cisco Systems for $3.2 billion) has anything to worry about right now, for Dimdim is still a work in progress. Its interface needs tweaking; in fact, it needs to be livened up. After all, web meetings can be fun. too. Nor was I clear as to how secure my information was going to be or where, exactly, all the files that I uploaded went. But I’m sure they will resolve all these issues soon.

This is a competitive market, and it’s going to get even more competitive. Sooner or later, Google (GOOG) is going to enter with its own twist on web conferencing, as WWD’s Anne Zelenka has pointed out. If Dimdim hopes to truly establish itself, it will have to focus relentlessly on “user experience.”

Can DimDim beat WebEx, Placeware?
  • Yes
  • Not Likely
  • Will Be bought by Google

19 comments so far

Eddie said:

That’s one of the dumbest names for a company that wants to compete with the likes of WebEx. Anyway, if this company really does threaten WebEx then we will all hear of it eventually. As for now, its time to go back and take my nap!

BlogReader said:

Sounds interesting. Adobe might buy it as their “connect” (or “live” or whatever it is called now) product can easily unseat WebEX from this space.

Neutral said:

Wow Eddie!

You seem like a WebEx employee! Its ok if you like a competitor product and feel threatened. Its part of the business. Your comment just endorses your insecurities!

Nick said:

1) It’s an awful name.
2) WebEx is pretty sweet and competition is always good.
3) The headline should be “Dimdim Aims to Challenge WebEx, Microsoft” instead of challenges it because it’s a startup, not a newcomer with a good percentage of market share, you know?

D D Ganguly said:

Hi Eddie,

I am DD Ganguly, the CEO of Dimdim. I am sorry that you find Dimdim a dumb name. We get so many queries about our name that I blogged about it at - http://dimdim.typepad.com/dimdim_blog/2007/07/whats-in-a-name.html

Talking of names - isn’t Kinko a crazy name too?

Do try out our product. Ultimately that’s what matters doesn’t it?

Warm regards,
ddg

September 24th, 2007
10:42 AM PT
Paula said:

But it’s definitely a catchy name, no?
Let’s wait to see and hear what dimdim has to offer.

September 24th, 2007
11:31 AM PT

This is an already crowded space with two 800 pound gorillas and a third looming large.

Smaller, faster, cheaper, easier, imho, won’t get it done. Something disruptive will have to come along to change this game. Presentation sharing, application sharing and whiteboarding have been around for several years and corporate accounts and corporate standards make this a tough banana to peel.

September 24th, 2007
11:46 AM PT
D D Ganguly said:

Jerry,

Haven’t you been part of a web meeting which got delayed and ultimately someone said, “Let’s just e-mail the slides and discuss them over the phone.”.

That happens because legacy web meeting sofwtare is complicated and it can only be used by tech-savvy people, who are comfortable installing software.

Think of Wang’s word processing software. Did it work? Sure. Was it for all? No. That’s where web meeting software is today.

Warm regards,
ddg

Thomas said:

FYI - Microsoft web meeting application is now named Office Live Meeting, and is no longer referred to as Placeware.

Adobe already has Breeze, now named Adobe Acrobat Connect as their web-based meeting space.

I work on Office Live Meeting, but I welcome the competition from Dimdim. Additional competitors only make the genre of applications stronger.

In fact I am going to try out the application to see what I think.

Terry Whalen said:

How come no one mentions GoToMeeting? It’s owned by Citrix and is much better than WebEx’s bloatware.

Michael said:

I noticed this company is run only by Indians with engineering jobs based in India. If they planning to sell against US based companies with US Sales teams at Citrix, Connect, WebEx, MSFT, etc.. they have no chance. US buyers will not buy from Indian sales reps, can’t wait to see this firm go down hard….

September 24th, 2007
10:05 PM PT
bloj said:

That was STUPID Michael!! The way anything “Indian” invites racist commentaries from creeps like Junkey Mikey in this forum - seems to me paving the way for a downfall of US based IT industry just like Japanese automakers killed off the likes like GM.

[...] The company is touted to be a challenger to Cisco Systems’ WebEx and Microsoft’s Placeware (see GigaOm). The Burlington, Massachusetts-based company has received $2.5 million funding from Draper [...]

indyank said:

Cool..I love FOSS culture….and i definitely loath racists…sure I can appreciate the helpness and inabilities of junks like michael…and i am also sure that this crazy junk isn’t from U.S…

September 25th, 2007
11:27 PM PT
JJ said:

I have setup DimDim on my public server and it works very well.

I find it much easier to use than WebEx OR GoToMeeting.

(I do think the name is a bit odd.)

November 12th, 2007
5:36 AM PT
May 9th, 2008
3:25 AM PT
richard said:

I came across Dimdim recently and used it in an international pitch to large Pharma co in the states. Despite non-belivers questioning our judgement we went ahead. Everyone was amazed especially given no downloads and free of charge.

Can anyone tell me where i can invest in this company?

Regards

Richard

May 9th, 2008
9:52 AM PT
Steve Chazin said:

The best way to invest in Dimdim is to help us spread the word! Thanks for taking the opportunity to post your comments - everyone at Dimdim appreciates your kind words.

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