Comments on: Skype Explains What Happened Again

By: Rojo: Skypeout; YouTube Ads; Free Music at Food Safety Trends

Rojo: Skypeout; YouTube Ads; Free Music at Food Safety Trends — Thu, 11 Oct 2007 12:24:52 +0000

[...] pushes out software updates. Skype says the bug responsible is fixed, but GigaOm and others weren’t convinced, forcing Skype to offer more and more elaborate explanations via Mashable). Skype finally [...]

By: Mike Puchol

Mike Puchol — Wed, 22 Aug 2007 12:08:58 +0000

My worry now is not that the Skype service went down, or whether it was one or two days after MPT (Microsoft Patch Tuesday), but:

“The fix means that we’ve tuned Skype’s P2P core…”

What does this mean exactly? Is Skype silently updating client software without the users knowing? I’ve not read the EULA or privacy statements, but it would certainly not reinforce the ‘No spyware / No adware’ badge they feature on their site.

If the problem is not on the client software, but on ‘root node’ software, controlled directly by Skype, it means the network is not as robust or self-healing as they would like us to believe.

Either way, not good news, more in-depth explanations are required to restore faith.

By: David Mackey

David Mackey — Wed, 22 Aug 2007 03:12:17 +0000

I’m not worried about it - and it seems more than reasonable. Consumers largely don’t intentionally install updates - they probably got pushed out when the user rebooted their machine, and at businesses the updates probably went through a day or two of testing.

By: Skype Outage: Too many holes in the official explanation for my liking | :Ben Metcalfe Blog

Tue, 21 Aug 2007 20:45:34 +0000

[...] As GigaOm rightly questions - how come this happened on a Thursday, when MS patches are released on a Tuesday? There appears to be no answer to this. [...]

By: ann marie

ann marie — Tue, 21 Aug 2007 17:23:40 +0000

/me sends a Usenet nod to Om and to Eideard and laughs a little. Thanks for the updates.

By: Eideard

Eideard — Tue, 21 Aug 2007 17:15:38 +0000

Tee hee. Another sign of success, Om. You’re acquiring trolls.

By: jccodez

jccodez — Tue, 21 Aug 2007 15:41:13 +0000

enough om, seriously, you are repeating yourself. This was last weeks news, try finding something interesting to put on your site, some new technology with some technical depth that is not zoho metoo web 2.0 tech.

By: Brian Solis

Brian Solis — Tue, 21 Aug 2007 15:36:37 +0000

Om, you’re right. They are trying again, but I still don’t think they get it. I just wrote a 5 page essay on what they did wrong and how they could have done this better. At this point, it’s less about the service being back online, it’s not about credibility, service, and branding. (link)

By: Chris

Chris — Tue, 21 Aug 2007 15:00:48 +0000

Your writing has become very annoying. You are not adding value to this conversation or many others for that matter. Your articles increasingly have provided less and less value to me and seem to have an ever expanding bent for the negative and cynical.

Maybe you need to get some rest and wake up on the other side of the bed.