Comments on: Skype Tells Us What Happened http://gigaom.com/2007/08/20/skype-tells-us-what-happened/ Trusted Insights and Conversations on the Next Wave of Technology Thu, 26 Nov 2009 03:26:30 +0000 http://wordpress.com/ hourly 1 By: Information Salad #55: : ISPN Media http://gigaom.com/2007/08/20/skype-tells-us-what-happened/#comment-479284 Information Salad #55: : ISPN Media Sat, 25 Aug 2007 14:25:13 +0000 http://gigaom.com/2007/08/20/skype-tells-us-what-happened/#comment-479284 <p>[...] Users rebooting after Windows Updates killed Skype. [...]</p> [...] Users rebooting after Windows Updates killed Skype. [...]

]]> By: GigaOM Skype Explains What Happened Again « http://gigaom.com/2007/08/20/skype-tells-us-what-happened/#comment-467679 GigaOM Skype Explains What Happened Again « Tue, 21 Aug 2007 14:12:05 +0000 http://gigaom.com/2007/08/20/skype-tells-us-what-happened/#comment-467679 <p>[...] by Om Malik Tuesday, August 21, 2007 at 7:12 AM PT | No comments After no one bought their first explanation, Skype is trying one more time, this time elaborating on the Microsoft connection. Some [...]</p> [...] by Om Malik Tuesday, August 21, 2007 at 7:12 AM PT | No comments After no one bought their first explanation, Skype is trying one more time, this time elaborating on the Microsoft connection. Some [...]

]]> By: Probstisms » I Love That Windows Broke Skype http://gigaom.com/2007/08/20/skype-tells-us-what-happened/#comment-467625 Probstisms » I Love That Windows Broke Skype Tue, 21 Aug 2007 13:38:41 +0000 http://gigaom.com/2007/08/20/skype-tells-us-what-happened/#comment-467625 <p>[...] (via GigaOM) [...]</p> [...] (via GigaOM) [...]

]]> By: Juris Kaža » Par/pret privatizāciju un par Skype nedienām - Nozare.lv http://gigaom.com/2007/08/20/skype-tells-us-what-happened/#comment-466921 Juris Kaža » Par/pret privatizāciju un par Skype nedienām - Nozare.lv Tue, 21 Aug 2007 07:46:14 +0000 http://gigaom.com/2007/08/20/skype-tells-us-what-happened/#comment-466921 <p>[...] ka Skype problēmas ir atrisinātas un arī it kā izskaidrotas, kā raksta pazīstamais blogeris Oms Maliks (Om Malik). Latvijas blogos, tāpat kā citur, norādīts ka Skype ir vairāki bezmaksas un [...]</p> [...] ka Skype problēmas ir atrisinātas un arī it kā izskaidrotas, kā raksta pazīstamais blogeris Oms Maliks (Om Malik). Latvijas blogos, tāpat kā citur, norādīts ka Skype ir vairāki bezmaksas un [...]

]]> By: David Mackey http://gigaom.com/2007/08/20/skype-tells-us-what-happened/#comment-466482 David Mackey Tue, 21 Aug 2007 03:57:37 +0000 http://gigaom.com/2007/08/20/skype-tells-us-what-happened/#comment-466482 <p>Skype accepted that final responsibility laid upon their shoulders - I don't think they are blame shifting.</p> Skype accepted that final responsibility laid upon their shoulders – I don’t think they are blame shifting.

]]> By: Frank Turd http://gigaom.com/2007/08/20/skype-tells-us-what-happened/#comment-466113 Frank Turd Tue, 21 Aug 2007 01:09:18 +0000 http://gigaom.com/2007/08/20/skype-tells-us-what-happened/#comment-466113 <p>Pure CYA.</p> <p>This type of "blame someone else" runs through Ebay corporate. I'm sure they're "directing" (soft hand of course) the PR for Skype and "suggesting" how to differ responsibility.</p> <p>Pfft. Me bitter? Nah...</p> Pure CYA.

This type of “blame someone else” runs through Ebay corporate. I’m sure they’re “directing” (soft hand of course) the PR for Skype and “suggesting” how to differ responsibility.

Pfft. Me bitter? Nah…

]]> By: Skype: The Single Bullet Theory http://gigaom.com/2007/08/20/skype-tells-us-what-happened/#comment-465923 Skype: The Single Bullet Theory Mon, 20 Aug 2007 23:50:33 +0000 http://gigaom.com/2007/08/20/skype-tells-us-what-happened/#comment-465923 <p>[...] [...]</p> [...] [...]

]]> By: startupflames.com http://gigaom.com/2007/08/20/skype-tells-us-what-happened/#comment-465665 startupflames.com Mon, 20 Aug 2007 21:36:21 +0000 http://gigaom.com/2007/08/20/skype-tells-us-what-happened/#comment-465665 <p>I guess they weren't doing enough unit testing</p> <p>share your startup stories http://startupflames.com</p> I guess they weren’t doing enough unit testing

share your startup stories http://startupflames.com

]]> By: Nick Hawkins http://gigaom.com/2007/08/20/skype-tells-us-what-happened/#comment-465491 Nick Hawkins Mon, 20 Aug 2007 20:05:40 +0000 http://gigaom.com/2007/08/20/skype-tells-us-what-happened/#comment-465491 <p>So it's Microsoft's fault that everyone rebooted because of patches and tried to log back in? I guess, if you live in Cracksmokin'ville.</p> <p>Capacity planning choked on this. This is a Skype issue, not a Microsoft issue. I have no love for Microsoft, but let's solve the issue - buggy Skype code.</p> <p>Everyone seems to be blaming Microsoft or George Bush on this one. I wish I knew why...</p> So it’s Microsoft’s fault that everyone rebooted because of patches and tried to log back in? I guess, if you live in Cracksmokin’ville.

Capacity planning choked on this. This is a Skype issue, not a Microsoft issue. I have no love for Microsoft, but let’s solve the issue – buggy Skype code.

Everyone seems to be blaming Microsoft or George Bush on this one. I wish I knew why…

]]> By: Hutch http://gigaom.com/2007/08/20/skype-tells-us-what-happened/#comment-465458 Hutch Mon, 20 Aug 2007 19:47:57 +0000 http://gigaom.com/2007/08/20/skype-tells-us-what-happened/#comment-465458 <p>Sorry, but I dont get it. Granted I dont know the numbers (so please correct me!).</p> <p>How many of these millions of users are paying for Skype vs. free service?</p> <p>Complaining because their free service was unavailable for 30 hrs... Sheesh.</p> <p>Give it a rest...</p> Sorry, but I dont get it. Granted I dont know the numbers (so please correct me!).

How many of these millions of users are paying for Skype vs. free service?

Complaining because their free service was unavailable for 30 hrs… Sheesh.

Give it a rest…

]]> By: Blogger Quoted: It Sounds Creible? Skype Outage http://gigaom.com/2007/08/20/skype-tells-us-what-happened/#comment-465284 Blogger Quoted: It Sounds Creible? Skype Outage Mon, 20 Aug 2007 18:25:49 +0000 http://gigaom.com/2007/08/20/skype-tells-us-what-happened/#comment-465284 <p>[...] Om Malik About Skype outage explanation@GigaOm [...]</p> [...] Om Malik About Skype outage explanation@GigaOm [...]

]]> By: 360view http://gigaom.com/2007/08/20/skype-tells-us-what-happened/#comment-465241 360view Mon, 20 Aug 2007 17:58:46 +0000 http://gigaom.com/2007/08/20/skype-tells-us-what-happened/#comment-465241 <p>window is right to upgrade its s/w -- and helps to open - one of the scandalous secrete of SkyPe/ eBay , where they use user's computer as one of the network node.</p> window is right to upgrade its s/w — and helps to open – one of the scandalous secrete of SkyPe/ eBay , where they use user’s computer as one of the network node.

]]> By: manish jain http://gigaom.com/2007/08/20/skype-tells-us-what-happened/#comment-465172 manish jain Mon, 20 Aug 2007 17:27:21 +0000 http://gigaom.com/2007/08/20/skype-tells-us-what-happened/#comment-465172 <p>“within the network resource allocation algorithm which prevented the self-healing function from working quickly.”</p> <p>wow, these guys sound like Bear Sterns explaining how their quant fund lost an f*** load of investor money.</p> “within the network resource allocation algorithm which prevented the self-healing function from working quickly.”

wow, these guys sound like Bear Sterns explaining how their quant fund lost an f*** load of investor money.

]]> By: Jim http://gigaom.com/2007/08/20/skype-tells-us-what-happened/#comment-465105 Jim Mon, 20 Aug 2007 16:50:59 +0000 http://gigaom.com/2007/08/20/skype-tells-us-what-happened/#comment-465105 <p>A couple of comments:</p> <ol> <li><p>Microsoft actually issues the patches on Patch Tuesday (late in the evening), the 2nd Tuesday of the month. So they went out late on Aug. 14. (Wednesday morning I found two of my WinXP PC's had been rebooted after the update.)</p></li> <li><p>The Windows Update procedure, for those who have provided the appropriate permissions, automatically updates users' PC's around the world; if necesary, as was the case here, the procedure ends with an automatic PC reboot. My experience is that the process on individual PC's takes about two days to reach everybody who has registered for the auto Windows update (a procedure which one should follow for security reasons).</p></li> </ol> <p>At some point late Wednesday or early Thursday the August Update uploaded to too many PC's concurrently for the Skype infrastructure to be able to log back into Skype.</p> <p>While they have provided this information a little more on what they have done to address the "lack of peer-to-peer network resources" mentioned in their statement would help PR-wise.</p> <p>A word of ominous caution: the next Microsoft Patch Tuesday occurs on 9/11.</p> A couple of comments:

  1. Microsoft actually issues the patches on Patch Tuesday (late in the evening), the 2nd Tuesday of the month. So they went out late on Aug. 14. (Wednesday morning I found two of my WinXP PC’s had been rebooted after the update.)

  2. The Windows Update procedure, for those who have provided the appropriate permissions, automatically updates users’ PC’s around the world; if necesary, as was the case here, the procedure ends with an automatic PC reboot. My experience is that the process on individual PC’s takes about two days to reach everybody who has registered for the auto Windows update (a procedure which one should follow for security reasons).

At some point late Wednesday or early Thursday the August Update uploaded to too many PC’s concurrently for the Skype infrastructure to be able to log back into Skype.

While they have provided this information a little more on what they have done to address the “lack of peer-to-peer network resources” mentioned in their statement would help PR-wise.

A word of ominous caution: the next Microsoft Patch Tuesday occurs on 9/11.

]]> By: ann marie http://gigaom.com/2007/08/20/skype-tells-us-what-happened/#comment-465069 ann marie Mon, 20 Aug 2007 16:34:58 +0000 http://gigaom.com/2007/08/20/skype-tells-us-what-happened/#comment-465069 <p>I was reading the first lines with "Collected Explanations, Courtesy of Skype" and laughing because I was thinking, "yeah, right. So are you really buying into this is a good question. This instance here is <em>not</em>. Thanks for all the news here and sound analysis.</p> I was reading the first lines with “Collected Explanations, Courtesy of Skype” and laughing because I was thinking, “yeah, right. So are you really buying into this is a good question. This instance here is not. Thanks for all the news here and sound analysis.

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