Comments on: Service Providers 2.0: It’s All About Scale http://gigaom.com/2007/08/17/service-providers-20/ Trusted Insights and Conversations on the Next Wave of Technology Thu, 26 Nov 2009 16:48:41 +0000 http://wordpress.com/ hourly 1 By: Service Providers 2 0 It All About Scale | internet marketing tools http://gigaom.com/2007/08/17/service-providers-20/#comment-954043 Service Providers 2 0 It All About Scale | internet marketing tools Fri, 19 Jun 2009 19:02:50 +0000 http://future.gigaom.com/2007/08/17/service-providers-20-it%e2%80%99s-all-about-scale/#comment-954043 <p>[...] Service Providers 2 0 It All About Scale Posted by root 3 days ago (http://gigaom.com) Voip dsl were still communications products rob and dave service providers have moved up the stack and are offering value added services far above the traditional network layer top posts wordpress com 12 00 am on august 18 2007 comment cancel close notify Discuss  |  Bury |  News | Service Providers 2 0 It All About Scale [...]</p> [...] Service Providers 2 0 It All About Scale Posted by root 3 days ago (http://gigaom.com) Voip dsl were still communications products rob and dave service providers have moved up the stack and are offering value added services far above the traditional network layer top posts wordpress com 12 00 am on august 18 2007 comment cancel close notify Discuss  |  Bury |  News | Service Providers 2 0 It All About Scale [...]

]]> By: How Not to End Up as an Anachronism - GigaOM http://gigaom.com/2007/08/17/service-providers-20/#comment-924966 How Not to End Up as an Anachronism - GigaOM Thu, 14 Feb 2008 08:00:47 +0000 http://future.gigaom.com/2007/08/17/service-providers-20-it%e2%80%99s-all-about-scale/#comment-924966 <p>[...] recent “software-as-service” phenomenon is a particularly interesting example of disruptive change. SaaS was first seen [...]</p> [...] recent “software-as-service” phenomenon is a particularly interesting example of disruptive change. SaaS was first seen [...]

]]> By: Trickstar http://gigaom.com/2007/08/17/service-providers-20/#comment-924967 Trickstar Sat, 27 Oct 2007 11:13:54 +0000 http://future.gigaom.com/2007/08/17/service-providers-20-it%e2%80%99s-all-about-scale/#comment-924967 <p>hey allan, i think you brought up a nice new perspective on power in the internet business, besides the often mentioned power of Google. ISPs have a lot more power than they realize, I always wonder why they don't use it more, but maybe it's better this way. From my point of view they will continue to rise, until the turning point comes when Telcos and Electric Power Companies will directly attack the ISPs throne on a large scale. I think only when the internet breaks up with its old hierarchic structure, it will be truly open. If your interested in that vision, maybe have a look at my blog-entry <a>http://thoughtsnessays.blogspot.com/2007/08/open-web-liberate-connectivity.html</a></p> <p>bye</p> hey allan, i think you brought up a nice new perspective on power in the internet business, besides the often mentioned power of Google. ISPs have a lot more power than they realize, I always wonder why they don’t use it more, but maybe it’s better this way. From my point of view they will continue to rise, until the turning point comes when Telcos and Electric Power Companies will directly attack the ISPs throne on a large scale. I think only when the internet breaks up with its old hierarchic structure, it will be truly open. If your interested in that vision, maybe have a look at my blog-entry http://thoughtsnessays.blogspot.com/2007/08/open-web-liberate-connectivity.html

bye

]]> By: Web Worker Daily » Blog Archive Early Monday Look at the GigaNET « http://gigaom.com/2007/08/17/service-providers-20/#comment-924965 Web Worker Daily » Blog Archive Early Monday Look at the GigaNET « Mon, 20 Aug 2007 11:08:41 +0000 http://future.gigaom.com/2007/08/17/service-providers-20-it%e2%80%99s-all-about-scale/#comment-924965 <p>[...] The Future of Software: Service providers in this “Web 2.0″ world must scale or die. [...]</p> [...] The Future of Software: Service providers in this “Web 2.0″ world must scale or die. [...]

]]> By: Erkko http://gigaom.com/2007/08/17/service-providers-20/#comment-924964 Erkko Sun, 19 Aug 2007 20:28:16 +0000 http://future.gigaom.com/2007/08/17/service-providers-20-it%e2%80%99s-all-about-scale/#comment-924964 <p>There is a point to scale overpowering the smaller opponents, but I think this time around the case will just not be as simple.</p> <p>First, the small companies have seen how larger opponents can kill, but they have also seen how to compete succesfully against them.</p> <p>Secondly, certain web services are able to build lock-in high enough, which is fairly hard to overpower even with scale.</p> There is a point to scale overpowering the smaller opponents, but I think this time around the case will just not be as simple.

First, the small companies have seen how larger opponents can kill, but they have also seen how to compete succesfully against them.

Secondly, certain web services are able to build lock-in high enough, which is fairly hard to overpower even with scale.

]]> By: Service Level Automation in the Data Center (James Urquhart) http://gigaom.com/2007/08/17/service-providers-20/#comment-924963 Service Level Automation in the Data Center (James Urquhart) Sat, 18 Aug 2007 06:07:43 +0000 http://future.gigaom.com/2007/08/17/service-providers-20-it%e2%80%99s-all-about-scale/#comment-924963 <p>[...]I believe the telecom providers have never moved beyond being the plumbers, though innovative plumbers that have figured out all kinds of ways to charge you for every turn of a faucet. Doubt me? Just look at the Web 1.0 world. Every single Internet access provider I have used has offered me a "home page" of their making, with supposedly advanced services for accessing mail, news, search and other key features of the early Internet. And in every case, I quickly replaced their tired page with either my My Yahoo page or Google. Not a single one was able to offer me anything innovative enough to see them as leading edge technology in the Web content space.[...]</p> [...]I believe the telecom providers have never moved beyond being the plumbers, though innovative plumbers that have figured out all kinds of ways to charge you for every turn of a faucet. Doubt me? Just look at the Web 1.0 world. Every single Internet access provider I have used has offered me a “home page” of their making, with supposedly advanced services for accessing mail, news, search and other key features of the early Internet. And in every case, I quickly replaced their tired page with either my My Yahoo page or Google. Not a single one was able to offer me anything innovative enough to see them as leading edge technology in the Web content space.[...]

]]> By: Allan Leinwand http://gigaom.com/2007/08/17/service-providers-20/#comment-924962 Allan Leinwand Sat, 18 Aug 2007 04:00:45 +0000 http://future.gigaom.com/2007/08/17/service-providers-20-it%e2%80%99s-all-about-scale/#comment-924962 <p>rob and Dave - Service Providers have moved up the stack and are offering value-added services far above the traditional network layer. Look at services such as hosted email/Exchange servers, online storage and backup, hosted databases and so forth. I'll definitely agree with you that this is far outside of their classic service provider box but with their scale anything is possible.</p> <p>For example, stay tuned for service providers offering hosted Windows desktops and other more traditional desktop applications, perhaps as a reseller of Microsoft or Citrix services. Are you ready for AT&T to be running your desktop and Powerpoint in the cloud? If you think this is lunacy, look where Google is today.... :)</p> rob and Dave – Service Providers have moved up the stack and are offering value-added services far above the traditional network layer. Look at services such as hosted email/Exchange servers, online storage and backup, hosted databases and so forth. I’ll definitely agree with you that this is far outside of their classic service provider box but with their scale anything is possible.

For example, stay tuned for service providers offering hosted Windows desktops and other more traditional desktop applications, perhaps as a reseller of Microsoft or Citrix services. Are you ready for AT&T to be running your desktop and Powerpoint in the cloud? If you think this is lunacy, look where Google is today…. :)

]]> By: Top Posts « WordPress.com http://gigaom.com/2007/08/17/service-providers-20/#comment-924961 Top Posts « WordPress.com Sat, 18 Aug 2007 00:00:04 +0000 http://future.gigaom.com/2007/08/17/service-providers-20-it%e2%80%99s-all-about-scale/#comment-924961 <p>[...] Service Providers 2.0: It’s All About Scale SaaS and Web 2.0 companies demonstrate every day that there’s real money to be made providing a myriad of services […] [...]</p> [...] Service Providers 2.0: It’s All About Scale SaaS and Web 2.0 companies demonstrate every day that there’s real money to be made providing a myriad of services […] [...]

]]> By: Dave Asprey http://gigaom.com/2007/08/17/service-providers-20/#comment-924960 Dave Asprey Fri, 17 Aug 2007 21:01:04 +0000 http://future.gigaom.com/2007/08/17/service-providers-20-it%e2%80%99s-all-about-scale/#comment-924960 <p>Hey Allan, You're right, it's all about scale. Telcos can scale their networks very well, but they SUCK at scaling their services by moving up the stack. Instead, they wait until someone else does something interesting, then they buy it. That's why the telcos waited for ISPs to use telco circuits, then the telcos bought the ISPs when they were sure it was a "real business." Then the colocation facilities used ISP connections to form their business, and the telco/ISP became the telco/ISP/hoster. Then, the same thing happened with MSPs, and now we're looking at the telco/ISP/hoster/MSP buying some SaaS apps...as witnessed by the resurgence of Jamcracker as a platform for telcos to deploy apps as a service.</p> <p>The telcos are simply following the Cisco acquisition model...let someone else build it, then buy it (hopefully after you exploit your position in the OSI layer to drive prices down like they did with DSL...)</p> Hey Allan, You’re right, it’s all about scale. Telcos can scale their networks very well, but they SUCK at scaling their services by moving up the stack. Instead, they wait until someone else does something interesting, then they buy it. That’s why the telcos waited for ISPs to use telco circuits, then the telcos bought the ISPs when they were sure it was a “real business.” Then the colocation facilities used ISP connections to form their business, and the telco/ISP became the telco/ISP/hoster. Then, the same thing happened with MSPs, and now we’re looking at the telco/ISP/hoster/MSP buying some SaaS apps…as witnessed by the resurgence of Jamcracker as a platform for telcos to deploy apps as a service.

The telcos are simply following the Cisco acquisition model…let someone else build it, then buy it (hopefully after you exploit your position in the OSI layer to drive prices down like they did with DSL…)

]]> By: rob http://gigaom.com/2007/08/17/service-providers-20/#comment-924959 rob Fri, 17 Aug 2007 19:32:18 +0000 http://future.gigaom.com/2007/08/17/service-providers-20-it%e2%80%99s-all-about-scale/#comment-924959 <p>I agree with you to a certain extent - service providers must evolve or die...well, die is a bit dramatic but it sounds so much sexier then "further commoditized".</p> <p>Where I don't agree with you is that they don't need to (and please dear god don't let them!!!) move into the application space!! If they are to innovate, provide a service around that dumb-pipe that they already control.</p> <p>How about giving customers DDOS protection? What about doing deept packet inspection and being an anti-virus filter before those packets even reach customer prem? Services like MPLS, metro-ethernet and VLAN between facilities are moves in the right direction.</p> <p>These and other innovations can become SaaS - Service as a Service - things that should be able to be turned on at touch of a mouse.</p> <p>Become an extension of the customers IT department, willingly and ably,by not being lazy and stopping at the demarc and then I may give them the moniker of "2.0"....till then they will continue to be treated them like the commodity pusher they are.</p> <p>r.</p> I agree with you to a certain extent – service providers must evolve or die…well, die is a bit dramatic but it sounds so much sexier then “further commoditized”.

Where I don’t agree with you is that they don’t need to (and please dear god don’t let them!!!) move into the application space!! If they are to innovate, provide a service around that dumb-pipe that they already control.

How about giving customers DDOS protection? What about doing deept packet inspection and being an anti-virus filter before those packets even reach customer prem? Services like MPLS, metro-ethernet and VLAN between facilities are moves in the right direction.

These and other innovations can become SaaS – Service as a Service – things that should be able to be turned on at touch of a mouse.

Become an extension of the customers IT department, willingly and ably,by not being lazy and stopping at the demarc and then I may give them the moniker of “2.0″….till then they will continue to be treated them like the commodity pusher they are.

r.

]]> By: Sajith http://gigaom.com/2007/08/17/service-providers-20/#comment-924958 Sajith Fri, 17 Aug 2007 17:20:26 +0000 http://future.gigaom.com/2007/08/17/service-providers-20-it%e2%80%99s-all-about-scale/#comment-924958 <p>Allan, am not sure if I agree with you on this. If what you are saying is true, then AT&T would have provided email services on their own instead of doing it with Yahoo (at least that is what they started off with some 4 yrs back). Not sure if the Service providers understand apps well - their focus is more network centric. To be able to do apps well, they need to change their culture and I think that is too much of a change for them. VoIP, DSL were still communications products. And pl. do not underestimate the power of the service provider regulatory games, that is the main reason for the failure of the DSL providers.</p> Allan, am not sure if I agree with you on this. If what you are saying is true, then AT&T would have provided email services on their own instead of doing it with Yahoo (at least that is what they started off with some 4 yrs back). Not sure if the Service providers understand apps well – their focus is more network centric. To be able to do apps well, they need to change their culture and I think that is too much of a change for them. VoIP, DSL were still communications products. And pl. do not underestimate the power of the service provider regulatory games, that is the main reason for the failure of the DSL providers.

]]> By: Ian Andrew Bell http://gigaom.com/2007/08/17/service-providers-20/#comment-924957 Ian Andrew Bell Fri, 17 Aug 2007 16:26:59 +0000 http://future.gigaom.com/2007/08/17/service-providers-20-it%e2%80%99s-all-about-scale/#comment-924957 <p>Service Providers (ILECs) suffer from Brand Dilution. It is difficult for them to make complex, synergistic value propositions and so their marketing dollars are focused on meat & potatoes advertising -- sign up for broadband, get a free computer. The applications they do take to the market are almost always fully-bundled, so consumers don't see the price.</p> <p>There's really not much precedent for the incumbents (and their cable competitors) successfully marketing anything other than basic service bundles. Even VoiceMail is still dominated by the traditional answering machine for most families.</p> <p>This is probably the way it should be, since they can't innovate. Their service development is now almost entirely outsourced to 3rd party companies like RadialPoint and IP Applications.</p> Service Providers (ILECs) suffer from Brand Dilution. It is difficult for them to make complex, synergistic value propositions and so their marketing dollars are focused on meat & potatoes advertising — sign up for broadband, get a free computer. The applications they do take to the market are almost always fully-bundled, so consumers don’t see the price.

There’s really not much precedent for the incumbents (and their cable competitors) successfully marketing anything other than basic service bundles. Even VoiceMail is still dominated by the traditional answering machine for most families.

This is probably the way it should be, since they can’t innovate. Their service development is now almost entirely outsourced to 3rd party companies like RadialPoint and IP Applications.

]]> By: Brainshark Blog » Blog Archive » Weekly Links: August 17, 2007 http://gigaom.com/2007/08/17/service-providers-20/#comment-924956 Brainshark Blog » Blog Archive » Weekly Links: August 17, 2007 Fri, 17 Aug 2007 15:09:10 +0000 http://future.gigaom.com/2007/08/17/service-providers-20-it%e2%80%99s-all-about-scale/#comment-924956 <p>[...] 8/17/07 “Service Providers 2.0: It’s All About Scale” [...]</p> [...] 8/17/07 “Service Providers 2.0: It’s All About Scale” [...]

]]> By: GigaOM Service Providers 2.0: It’s All About Scale « http://gigaom.com/2007/08/17/service-providers-20/#comment-924955 GigaOM Service Providers 2.0: It’s All About Scale « Fri, 17 Aug 2007 14:04:08 +0000 http://future.gigaom.com/2007/08/17/service-providers-20-it%e2%80%99s-all-about-scale/#comment-924955 <p>[...] over the Internet, and if history is any indication, the service providers are taking notice. Continue Reading. Share This | Sphere | Topic: Shorts [...]</p> [...] over the Internet, and if history is any indication, the service providers are taking notice. Continue Reading. Share This | Sphere | Topic: Shorts [...]

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