21 Comments

Summary:

Skype, one of the primary means of communication for web workers has been on the fritz for past few hours, possibly because of some software upgrades from Microsoft. Let this be a reminder that Skype is not quite your phone company replacement. This must have impacted […]

Skype, one of the primary means of communication for web workers has been on the fritz for past few hours, possibly because of some software upgrades from Microsoft.

Let this be a reminder that Skype is not quite your phone company replacement. This must have impacted thousands (if not millions) of companies and web workers who lost money and productivity.

Are you being impacted by this outage? Is your business suffering as a result? Share your story with others.

  1. My mobile phone is acting up today as well. The quiet is kind of eerie. To be honest, I’ll probably get a lot more work done without having to answer the phone all the time.

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  2. It’s been down longer than two hours – more like 6.5 – you can see the timeline on my blog: http://www.sme-blog.com/comments/skype-having-problems

    ST

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  3. It is kind of shocking and weird to have one of your major tools suddenly yanked just like that.

    Overall effect on productivity though? 400% increase at least. All of this is inspiring me to try a weekly Skype fast to see how it impacts on my output.

    Now if Twitter would die on me instead of just Twitterific randomly refusing to post, I would be all out of excuses…

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  4. This sort of thing is one reason I advocate putting multiple contacts on business communications. While my clients know my Skype info, they also know my IM accounts (three of them), e-mail address, and plain old telephone service number. Given the increasingly leaky nature of all of our baskets, I won’t put all my eggs in any of them.

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  5. I’m glad I use Call Farwarding. At least I got some calls while my Skype was being down. I know I’ll claim refunds for those calls, but non the less some of the calls were not transfered (got some emails stating people were not able to call me).

    Anyway. I hope Skype solves this ASAP, because my business depends on it. I know, I know, but that’s the cheapest way of doing it for me.

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  6. # 1990 – AT&T’s long distance telephone network suffers a cascade switching failure.

    It happens to telcos too.

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  7. I use Skype for personal use to talk to my mother maybe back in
    NY and things but this is why I would never bet my business on it. I provide Toll Free TeleConference and WebConference for business and all the time tell people that reliability is the difference when you use us instead of a free solution like Skype.

    I hate to make a plug out of this but I would be foolish not to. Anyone interested can contact me at 312-432-5377 or email me at arusso@ganconference.com or check out website at http://www.ganconference.com and put my name in the Comments box on the signup form.

    Good luck,

    Anthony Russo

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  8. Does this mean that the phone company never goes down? It never has an outage, gets bad reception, becomes static-y?

    Sorry, but lets be fair

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  9. This sucks. I am lost without Skype. I use it for my work. Glad I found an alternative for the calls with Jangl.

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  10. I use skype for my business calls; a 12-24 time period to fix this seems a little long.

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