You have many tools to choose from for collaborating with work associates, whether they’re in the next cubicle or the next country. Sometimes email is good enough, but instant messaging (IM) may be better. And IM is getting increasing respect from the business world as a tool for collaboration.
The Wall Street Journal reported last week on how IM is being used for better business communication. Forrester Research suggests that IM is the most valuable Web 2.0 tool for enterprises, saying “Thirty-seven percent of respondents reported substantial business value from IM, compared with an average of just 16% for the other Web 2.0 tools.” (via Read/WriteWeb)
What’s your most valuable tool for collaboration? Instant messaging? Or something else?