<?xml version="1.0" encoding="UTF-8"?><rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
	xmlns:georss="http://www.georss.org/georss" xmlns:geo="http://www.w3.org/2003/01/geo/wgs84_pos#" xmlns:media="http://search.yahoo.com/mrss/"
		>
<channel>
	<title>Comments on: What about the people?</title>
	<atom:link href="http://gigaom.com/2007/07/22/what-about-the-people/feed/" rel="self" type="application/rss+xml" />
	<link>http://gigaom.com/2007/07/22/what-about-the-people/</link>
	<description>Trusted Insights and Conversations on the Next Wave of Technology</description>
	<lastBuildDate>Thu, 26 Nov 2009 06:47:41 +0000</lastBuildDate>
	<generator>http://wordpress.com/</generator>
	<sy:updatePeriod>hourly</sy:updatePeriod>
	<sy:updateFrequency>1</sy:updateFrequency>
		<item>
		<title>By: El Mike&#8217;s Internet News Blog &#187; Blog Archive &#187; What Happens To Customers Whose Providers Disappear?</title>
		<link>http://gigaom.com/2007/07/22/what-about-the-people/#comment-379962</link>
		<dc:creator>El Mike&#8217;s Internet News Blog &#187; Blog Archive &#187; What Happens To Customers Whose Providers Disappear?</dc:creator>
		<pubDate>Tue, 24 Jul 2007 21:54:40 +0000</pubDate>
		<guid isPermaLink="false">http://gigaom.com/2007/07/22/what-about-the-people/#comment-379962</guid>
		<description>&lt;p&gt;[...] there&#8217;s another group of affected people here that seem to have gotten lost in the shuffle: these companies&#8217; customers. As the comments to one of our posts about SunRocket attests, the company&#8217;s customers were [...]&lt;/p&gt;
</description>
		<content:encoded><![CDATA[<p>[...] there&#8217;s another group of affected people here that seem to have gotten lost in the shuffle: these companies&#8217; customers. As the comments to one of our posts about SunRocket attests, the company&#8217;s customers were [...]</p>]]></content:encoded>
	</item>
	<item>
		<title>By: What Happens To Customers Whose Providers Disappear? &#124; www.theirway.net</title>
		<link>http://gigaom.com/2007/07/22/what-about-the-people/#comment-378485</link>
		<dc:creator>What Happens To Customers Whose Providers Disappear? &#124; www.theirway.net</dc:creator>
		<pubDate>Tue, 24 Jul 2007 12:01:13 +0000</pubDate>
		<guid isPermaLink="false">http://gigaom.com/2007/07/22/what-about-the-people/#comment-378485</guid>
		<description>&lt;p&gt;[...] there&#8217;s another group of affected people here that seem to have gotten lost in the shuffle: these companies&#8217; customers. As the comments to one of our posts about SunRocket attests, the company&#8217;s customers were [...]&lt;/p&gt;
</description>
		<content:encoded><![CDATA[<p>[...] there&#8217;s another group of affected people here that seem to have gotten lost in the shuffle: these companies&#8217; customers. As the comments to one of our posts about SunRocket attests, the company&#8217;s customers were [...]</p>]]></content:encoded>
	</item>
	<item>
		<title>By: techuntangled</title>
		<link>http://gigaom.com/2007/07/22/what-about-the-people/#comment-378158</link>
		<dc:creator>techuntangled</dc:creator>
		<pubDate>Tue, 24 Jul 2007 09:45:10 +0000</pubDate>
		<guid isPermaLink="false">http://gigaom.com/2007/07/22/what-about-the-people/#comment-378158</guid>
		<description>&lt;p&gt;Because Amp&#039;d runs on the Verizon Wireless Network, hopefully Verizon will take on those stranded customers. The Amp&#039;d handsets are very compatible with the Verizon Wireless network. In fact, they run on the Verizon Wireless network, but the PRL may have to be updated.&lt;/p&gt;

&lt;p&gt;http://TechUntangled.com/ampd-mobile-shutting-down-today&lt;/p&gt;
</description>
		<content:encoded><![CDATA[<p>Because Amp&#8217;d runs on the Verizon Wireless Network, hopefully Verizon will take on those stranded customers. The Amp&#8217;d handsets are very compatible with the Verizon Wireless network. In fact, they run on the Verizon Wireless network, but the PRL may have to be updated.</p>

<p><a href="http://TechUntangled.com/ampd-mobile-shutting-down-today" rel="nofollow">http://TechUntangled.com/ampd-mobile-shutting-down-today</a></p>]]></content:encoded>
	</item>
	<item>
		<title>By: Damon Billian</title>
		<link>http://gigaom.com/2007/07/22/what-about-the-people/#comment-378135</link>
		<dc:creator>Damon Billian</dc:creator>
		<pubDate>Tue, 24 Jul 2007 09:36:28 +0000</pubDate>
		<guid isPermaLink="false">http://gigaom.com/2007/07/22/what-about-the-people/#comment-378135</guid>
		<description>&lt;p&gt;Services that know they are in trouble should try to give users at least 30-60 days notice to get their data from the service....&lt;/p&gt;
</description>
		<content:encoded><![CDATA[<p>Services that know they are in trouble should try to give users at least 30-60 days notice to get their data from the service&#8230;.</p>]]></content:encoded>
	</item>
	<item>
		<title>By: David Mackey</title>
		<link>http://gigaom.com/2007/07/22/what-about-the-people/#comment-377099</link>
		<dc:creator>David Mackey</dc:creator>
		<pubDate>Tue, 24 Jul 2007 02:48:09 +0000</pubDate>
		<guid isPermaLink="false">http://gigaom.com/2007/07/22/what-about-the-people/#comment-377099</guid>
		<description>&lt;p&gt;Amoral or immoral?&lt;/p&gt;
</description>
		<content:encoded><![CDATA[<p>Amoral or immoral?</p>]]></content:encoded>
	</item>
	<item>
		<title>By: Jesse Kopelman</title>
		<link>http://gigaom.com/2007/07/22/what-about-the-people/#comment-376301</link>
		<dc:creator>Jesse Kopelman</dc:creator>
		<pubDate>Mon, 23 Jul 2007 21:39:27 +0000</pubDate>
		<guid isPermaLink="false">http://gigaom.com/2007/07/22/what-about-the-people/#comment-376301</guid>
		<description>&lt;p&gt;&quot;Startups that are going down the toilet want to pay back everything possible to their investors/debtors and screw their customers as much as possible.&quot;&lt;/p&gt;

&lt;p&gt;It&#039;s not so much that they want to do as they are legally obligated to do this. This is a case where behavior is based on regulation and the only way to change the behavior is to change the law. Would this stifle investment in certain types of startups? Quite likely it would, but maybe that is not a bad thing. Do we really need an everlasting supply of companies that create value for a select few by screwing over many?&lt;/p&gt;
</description>
		<content:encoded><![CDATA[<p>&#8220;Startups that are going down the toilet want to pay back everything possible to their investors/debtors and screw their customers as much as possible.&#8221;</p>

<p>It&#8217;s not so much that they want to do as they are legally obligated to do this. This is a case where behavior is based on regulation and the only way to change the behavior is to change the law. Would this stifle investment in certain types of startups? Quite likely it would, but maybe that is not a bad thing. Do we really need an everlasting supply of companies that create value for a select few by screwing over many?</p>]]></content:encoded>
	</item>
	<item>
		<title>By: rslux</title>
		<link>http://gigaom.com/2007/07/22/what-about-the-people/#comment-375817</link>
		<dc:creator>rslux</dc:creator>
		<pubDate>Mon, 23 Jul 2007 19:14:16 +0000</pubDate>
		<guid isPermaLink="false">http://gigaom.com/2007/07/22/what-about-the-people/#comment-375817</guid>
		<description>&lt;p&gt;If I were AT&amp;T, I&#039;d be having a big old party today and slamming out a new batch of marcomm around the message &quot;We&#039;ve been here 100+ years, we&#039;ll be here for the next 100. Will your provider?&quot;&lt;/p&gt;
</description>
		<content:encoded><![CDATA[<p>If I were AT&amp;T, I&#8217;d be having a big old party today and slamming out a new batch of marcomm around the message &#8220;We&#8217;ve been here 100+ years, we&#8217;ll be here for the next 100. Will your provider?&#8221;</p>]]></content:encoded>
	</item>
	<item>
		<title>By: What about the people? &#171; Better Than New</title>
		<link>http://gigaom.com/2007/07/22/what-about-the-people/#comment-375814</link>
		<dc:creator>What about the people? &#171; Better Than New</dc:creator>
		<pubDate>Mon, 23 Jul 2007 19:12:32 +0000</pubDate>
		<guid isPermaLink="false">http://gigaom.com/2007/07/22/what-about-the-people/#comment-375814</guid>
		<description>&lt;p&gt;[...] Om Malik raises a great question today, inspired by the demise of SunRocket and Amp&#8217;d: What about the people? This is the most important question any business can ask. [...]&lt;/p&gt;
</description>
		<content:encoded><![CDATA[<p>[...] Om Malik raises a great question today, inspired by the demise of SunRocket and Amp&#8217;d: What about the people? This is the most important question any business can ask. [...]</p>]]></content:encoded>
	</item>
	<item>
		<title>By: Pete Mortensen</title>
		<link>http://gigaom.com/2007/07/22/what-about-the-people/#comment-375647</link>
		<dc:creator>Pete Mortensen</dc:creator>
		<pubDate>Mon, 23 Jul 2007 18:09:56 +0000</pubDate>
		<guid isPermaLink="false">http://gigaom.com/2007/07/22/what-about-the-people/#comment-375647</guid>
		<description>&lt;p&gt;You&#039;re asking the right question here, OM. The sad fact is, &quot;What about the people?&quot; is the last question most businesses and investors ask themselves. What&#039;s the margin? What&#039;s the business model? How is this offering different? Who&#039;s the management team? What are the benefit packages? But never, &quot;How will we meet the needs of ordinary folks?&quot;&lt;/p&gt;

&lt;p&gt;This isn&#039;t just a start-up issue. Tons of companies act completely agnostically of the effects they have on people. They&#039;re not immoral, they&#039;re amoral. They simply can&#039;t make decisions for positive benefit consciously, because any kind of consideration for people, any empathy, was left out of the original mix.&lt;/p&gt;

&lt;p&gt;If more companies spent less time worrying about themselves and more worrying about regular people, those businesses would do better and the world could be a better place. Yes, it&#039;s a huge problem that SunRocket customers are getting left in the lurch here. It&#039;s a bigger problem that credit card companies regularly manipulate payment dates to encourage people to miss a payment, incur a late fee and lose their advantageous interest rates. It&#039;s a bigger problem still that billions of dollars get wasted each year to develop products that don&#039;t have a reason to exist.&lt;/p&gt;

&lt;p&gt;We need to rethink why companies exist. They are not just here to self-sustain and make money -- they are here to meet the needs of the people who work for them and for the people who buy the stuff they make. If executive teams just ask themselves, again and again, &quot;What about the people?&quot;, the American economy would be in better shape - and America could, too.&lt;/p&gt;
</description>
		<content:encoded><![CDATA[<p>You&#8217;re asking the right question here, OM. The sad fact is, &#8220;What about the people?&#8221; is the last question most businesses and investors ask themselves. What&#8217;s the margin? What&#8217;s the business model? How is this offering different? Who&#8217;s the management team? What are the benefit packages? But never, &#8220;How will we meet the needs of ordinary folks?&#8221;</p>

<p>This isn&#8217;t just a start-up issue. Tons of companies act completely agnostically of the effects they have on people. They&#8217;re not immoral, they&#8217;re amoral. They simply can&#8217;t make decisions for positive benefit consciously, because any kind of consideration for people, any empathy, was left out of the original mix.</p>

<p>If more companies spent less time worrying about themselves and more worrying about regular people, those businesses would do better and the world could be a better place. Yes, it&#8217;s a huge problem that SunRocket customers are getting left in the lurch here. It&#8217;s a bigger problem that credit card companies regularly manipulate payment dates to encourage people to miss a payment, incur a late fee and lose their advantageous interest rates. It&#8217;s a bigger problem still that billions of dollars get wasted each year to develop products that don&#8217;t have a reason to exist.</p>

<p>We need to rethink why companies exist. They are not just here to self-sustain and make money &#8212; they are here to meet the needs of the people who work for them and for the people who buy the stuff they make. If executive teams just ask themselves, again and again, &#8220;What about the people?&#8221;, the American economy would be in better shape &#8211; and America could, too.</p>]]></content:encoded>
	</item>
	<item>
		<title>By: Jay (living in First Life)</title>
		<link>http://gigaom.com/2007/07/22/what-about-the-people/#comment-375562</link>
		<dc:creator>Jay (living in First Life)</dc:creator>
		<pubDate>Mon, 23 Jul 2007 17:34:40 +0000</pubDate>
		<guid isPermaLink="false">http://gigaom.com/2007/07/22/what-about-the-people/#comment-375562</guid>
		<description>&lt;p&gt;Om is right, Amp&#039;d accepted anyone as an act of desperation.&lt;/p&gt;

&lt;p&gt;That being said, this is a classic game theory problem (a Prisoner&#039;s Dillema of sorts).&lt;/p&gt;

&lt;p&gt;Startups as a whole would find it easier to find early adopters if people knew that even if a start-up ran out of money, they would make it a point to provide a smooth transition for customers.&lt;/p&gt;

&lt;p&gt;Startups that are going down the toilet want to pay back everything possible to their investors/debtors and screw their customers as much as possible.  The startup&#039;s name will likely not be used again and customers rarely know who the management team is so that same management team can now do another company and their past will rarely haunt them.&lt;/p&gt;

&lt;p&gt;So things will remain as they are.  Dying start-ups will screw their customers and new start-ups will have to convince their early adopters that things won&#039;t be THAT bad if they fail.&lt;/p&gt;
</description>
		<content:encoded><![CDATA[<p>Om is right, Amp&#8217;d accepted anyone as an act of desperation.</p>

<p>That being said, this is a classic game theory problem (a Prisoner&#8217;s Dillema of sorts).</p>

<p>Startups as a whole would find it easier to find early adopters if people knew that even if a start-up ran out of money, they would make it a point to provide a smooth transition for customers.</p>

<p>Startups that are going down the toilet want to pay back everything possible to their investors/debtors and screw their customers as much as possible.  The startup&#8217;s name will likely not be used again and customers rarely know who the management team is so that same management team can now do another company and their past will rarely haunt them.</p>

<p>So things will remain as they are.  Dying start-ups will screw their customers and new start-ups will have to convince their early adopters that things won&#8217;t be THAT bad if they fail.</p>]]></content:encoded>
	</item>
	<item>
		<title>By: josh</title>
		<link>http://gigaom.com/2007/07/22/what-about-the-people/#comment-375486</link>
		<dc:creator>josh</dc:creator>
		<pubDate>Mon, 23 Jul 2007 16:57:28 +0000</pubDate>
		<guid isPermaLink="false">http://gigaom.com/2007/07/22/what-about-the-people/#comment-375486</guid>
		<description>&lt;p&gt;I found a great company VIATALK They offer a plan $199 a year for unlimited calling, just like sunrocket and they will give you in addition to the plan they offer you, up to 6 months free service , only if you were a sunrocket customer.&lt;/p&gt;

&lt;p&gt;for example , if you sign up for their service for $199 a year and had been a customer of sunrocket and you had 4 months left on your sunrocket plan.. they will give you 4 months free&lt;/p&gt;

&lt;p&gt;here is the link.. copy and paste this link in your browser&lt;/p&gt;
</description>
		<content:encoded><![CDATA[<p>I found a great company VIATALK They offer a plan $199 a year for unlimited calling, just like sunrocket and they will give you in addition to the plan they offer you, up to 6 months free service , only if you were a sunrocket customer.</p>

<p>for example , if you sign up for their service for $199 a year and had been a customer of sunrocket and you had 4 months left on your sunrocket plan.. they will give you 4 months free</p>

<p>here is the link.. copy and paste this link in your browser</p>]]></content:encoded>
	</item>
	<item>
		<title>By: Om Malik</title>
		<link>http://gigaom.com/2007/07/22/what-about-the-people/#comment-375425</link>
		<dc:creator>Om Malik</dc:creator>
		<pubDate>Mon, 23 Jul 2007 16:23:32 +0000</pubDate>
		<guid isPermaLink="false">http://gigaom.com/2007/07/22/what-about-the-people/#comment-375425</guid>
		<description>&lt;p&gt;Stephen R.,&lt;/p&gt;

&lt;p&gt;Amp&#039;d as a company had to take care in who they wanted to sell their service to. They did not look into the financial viability of their customers, and went for growth and subscriber count instead of putting better business practices.&lt;/p&gt;
</description>
		<content:encoded><![CDATA[<p>Stephen R.,</p>

<p>Amp&#8217;d as a company had to take care in who they wanted to sell their service to. They did not look into the financial viability of their customers, and went for growth and subscriber count instead of putting better business practices.</p>]]></content:encoded>
	</item>
	<item>
		<title>By: Stephen R.</title>
		<link>http://gigaom.com/2007/07/22/what-about-the-people/#comment-375400</link>
		<dc:creator>Stephen R.</dc:creator>
		<pubDate>Mon, 23 Jul 2007 16:09:52 +0000</pubDate>
		<guid isPermaLink="false">http://gigaom.com/2007/07/22/what-about-the-people/#comment-375400</guid>
		<description>&lt;p&gt;Um...no. Amp&#039;d failed because nearly 50% of it&#039;s 175,000 subscribers failed to pay their bills. Maybe if the &quot;common man&quot; did not have such a sense of entitlement to the newest technology that they choose to go in debt over their heads...guess that&#039;s what you get for targeting hip, trendy, urban youth.&lt;/p&gt;
</description>
		<content:encoded><![CDATA[<p>Um&#8230;no. Amp&#8217;d failed because nearly 50% of it&#8217;s 175,000 subscribers failed to pay their bills. Maybe if the &#8220;common man&#8221; did not have such a sense of entitlement to the newest technology that they choose to go in debt over their heads&#8230;guess that&#8217;s what you get for targeting hip, trendy, urban youth.</p>]]></content:encoded>
	</item>
	<item>
		<title>By: jeremy</title>
		<link>http://gigaom.com/2007/07/22/what-about-the-people/#comment-375365</link>
		<dc:creator>jeremy</dc:creator>
		<pubDate>Mon, 23 Jul 2007 15:54:47 +0000</pubDate>
		<guid isPermaLink="false">http://gigaom.com/2007/07/22/what-about-the-people/#comment-375365</guid>
		<description>&lt;p&gt;We have the same problem in the work force too. Companies don&#039;t have loyalty to their customers, or employees they&#039;ll do whatever they can to make money. I&#039;ve known this since I was a child.&lt;/p&gt;

&lt;p&gt;The question is what to do about it.&lt;/p&gt;
</description>
		<content:encoded><![CDATA[<p>We have the same problem in the work force too. Companies don&#8217;t have loyalty to their customers, or employees they&#8217;ll do whatever they can to make money. I&#8217;ve known this since I was a child.</p>

<p>The question is what to do about it.</p>]]></content:encoded>
	</item>
	<item>
		<title>By: IP Democracy</title>
		<link>http://gigaom.com/2007/07/22/what-about-the-people/#comment-375363</link>
		<dc:creator>IP Democracy</dc:creator>
		<pubDate>Mon, 23 Jul 2007 15:53:45 +0000</pubDate>
		<guid isPermaLink="false">http://gigaom.com/2007/07/22/what-about-the-people/#comment-375363</guid>
		<description>&lt;p&gt;&lt;strong&gt;Reprehensible Tent-Folding at SunRocket, Amp&#039;d&lt;/strong&gt;&lt;/p&gt;

&lt;p&gt;Two items today attest to what I hope is not a trend in today&#8217;s tech-based service world. The first is Matt Richtel&#8217;s article in the New York Times about the human cost of SunRocket&#8217;s sudden shut-down. When I initially read...&lt;/p&gt;
</description>
		<content:encoded><![CDATA[<p><strong>Reprehensible Tent-Folding at SunRocket, Amp&#8217;d</strong></p>

<p>Two items today attest to what I hope is not a trend in today&#8217;s tech-based service world. The first is Matt Richtel&#8217;s article in the New York Times about the human cost of SunRocket&#8217;s sudden shut-down. When I initially read&#8230;</p>]]></content:encoded>
	</item>
	<item>
		<title>By: hash</title>
		<link>http://gigaom.com/2007/07/22/what-about-the-people/#comment-375182</link>
		<dc:creator>hash</dc:creator>
		<pubDate>Mon, 23 Jul 2007 14:16:55 +0000</pubDate>
		<guid isPermaLink="false">http://gigaom.com/2007/07/22/what-about-the-people/#comment-375182</guid>
		<description>&lt;p&gt;James, I don&#039;t think Om is mudslinging specifically at Yahoo! here.  It&#039;s more about who owns the data and what happens to the data.  Big companies as well as small companies play a role here.&lt;/p&gt;
</description>
		<content:encoded><![CDATA[<p>James, I don&#8217;t think Om is mudslinging specifically at Yahoo! here.  It&#8217;s more about who owns the data and what happens to the data.  Big companies as well as small companies play a role here.</p>]]></content:encoded>
	</item>
</channel>
</rss>
