Comments on: The SunRocket Is Down For The Count http://gigaom.com/2007/07/13/the-sunrocket-is-down-for-the-count/ Trusted Insights and Conversations on the Next Wave of Technology Thu, 26 Nov 2009 01:34:40 +0000 http://wordpress.com/ hourly 1 By: Professor W http://gigaom.com/2007/07/13/the-sunrocket-is-down-for-the-count/#comment-456850 Professor W Fri, 17 Aug 2007 16:50:20 +0000 http://gigaom.wordpress.com/2007/07/13/the-sunrocket-is-down-for-the-count/#comment-456850 <p>Hey Henok do you get a local phone number with Magic Jack I might be able to buy that but I need a broadband service for $ 10 or less per month. I am using Skype Unlimited to call, Talk Digits and Globe 7 to receive calls right now and it is not bad but when I start getting calls to work again I may need a phone service. Thank you Henok, let me know you can email me I am professorw5 at most major email addresses like yahoo and hotmail but add one more 5 for hotmail.</p> <p>Professor W who are you W?</p> Hey Henok do you get a local phone number with Magic Jack I might be able to buy that but I need a broadband service for $ 10 or less per month. I am using Skype Unlimited to call, Talk Digits and Globe 7 to receive calls right now and it is not bad but when I start getting calls to work again I may need a phone service. Thank you Henok, let me know you can email me I am professorw5 at most major email addresses like yahoo and hotmail but add one more 5 for hotmail.

Professor W who are you W?

]]> By: Dah Fauby Wanna Wanga http://gigaom.com/2007/07/13/the-sunrocket-is-down-for-the-count/#comment-412705 Dah Fauby Wanna Wanga Fri, 03 Aug 2007 16:07:32 +0000 http://gigaom.wordpress.com/2007/07/13/the-sunrocket-is-down-for-the-count/#comment-412705 <p>What to everyone, I want to bash SunRocket some more, please come back waaaa. Heehehehehehe, no really let's bash SunRocket, SunRocket is evil they are corrupt, go for it dude.</p> What to everyone, I want to bash SunRocket some more, please come back waaaa. Heehehehehehe, no really let’s bash SunRocket, SunRocket is evil they are corrupt, go for it dude.

]]> By: Jerry McLiar http://gigaom.com/2007/07/13/the-sunrocket-is-down-for-the-count/#comment-389768 Jerry McLiar Fri, 27 Jul 2007 19:00:04 +0000 http://gigaom.wordpress.com/2007/07/13/the-sunrocket-is-down-for-the-count/#comment-389768 <p>The Broadband Phone Industry cannot be trusted or relied upon to serve its customers. Therefore, we must flee the broadband phone industry in favor more reliable services like</p> <p>1) PC to Phone services like Skype</p> <p>2) Digital Cable Phones</p> <p>3) Cell Phones as long as they don't incinerate your brain, did I spell that right?</p> <p>4) Regular or prepaid phone service if you can afford it, I can't!</p> The Broadband Phone Industry cannot be trusted or relied upon to serve its customers. Therefore, we must flee the broadband phone industry in favor more reliable services like

1) PC to Phone services like Skype

2) Digital Cable Phones

3) Cell Phones as long as they don’t incinerate your brain, did I spell that right?

4) Regular or prepaid phone service if you can afford it, I can’t!

]]> By: Jerry McLiar http://gigaom.com/2007/07/13/the-sunrocket-is-down-for-the-count/#comment-387263 Jerry McLiar Thu, 26 Jul 2007 22:40:44 +0000 http://gigaom.wordpress.com/2007/07/13/the-sunrocket-is-down-for-the-count/#comment-387263 <p>Where the hell are my posts is this the right site?</p> Where the hell are my posts is this the right site?

]]> By: Debbie http://gigaom.com/2007/07/13/the-sunrocket-is-down-for-the-count/#comment-384035 Debbie Thu, 26 Jul 2007 01:34:15 +0000 http://gigaom.wordpress.com/2007/07/13/the-sunrocket-is-down-for-the-count/#comment-384035 <p>Alex: I did not receive an e-mail when I signed up. However, on their confirmation page there was a customer number. Use your e-mail address for your log-on and your customer number for your password.</p> <p>Hope this helps.</p> Alex: I did not receive an e-mail when I signed up. However, on their confirmation page there was a customer number. Use your e-mail address for your log-on and your customer number for your password.

Hope this helps.

]]> By: Debbie http://gigaom.com/2007/07/13/the-sunrocket-is-down-for-the-count/#comment-384032 Debbie Thu, 26 Jul 2007 01:31:38 +0000 http://gigaom.wordpress.com/2007/07/13/the-sunrocket-is-down-for-the-count/#comment-384032 <p>That's a bummer! I guess if you pay in advance (yearly), it pays to use VISA or American Express.</p> <p>I had SR, buy one year, get one free. My free year would of been up in April '08. I lost about $75. When I do the math, $199 divided by 24 months is $8.29/month, had SR remained in business until the end of my contract next April. With them going out of business it's $199 divided by 15 months or $13.27/month. Still a savings over the local telephone company where I was paying $51/month. My SR service was more configurable and had more features than the local phone company service.</p> <p>I guess it's just how you look at it. I still saved $37/month from what I would of paid to my local phone company.</p> That’s a bummer! I guess if you pay in advance (yearly), it pays to use VISA or American Express.

I had SR, buy one year, get one free. My free year would of been up in April ‘08. I lost about $75. When I do the math, $199 divided by 24 months is $8.29/month, had SR remained in business until the end of my contract next April. With them going out of business it’s $199 divided by 15 months or $13.27/month. Still a savings over the local telephone company where I was paying $51/month. My SR service was more configurable and had more features than the local phone company service.

I guess it’s just how you look at it. I still saved $37/month from what I would of paid to my local phone company.

]]> By: Timea http://gigaom.com/2007/07/13/the-sunrocket-is-down-for-the-count/#comment-383745 Timea Wed, 25 Jul 2007 23:57:49 +0000 http://gigaom.wordpress.com/2007/07/13/the-sunrocket-is-down-for-the-count/#comment-383745 <p>Thanks, I just talked to them today and unfortunately I will not get my money back:( I can only dispute a charge made by debit card within 60 days from the transaction date. I checked my bank statements, and Surocket took the $214.11 out of our account on May 8. So I am over the 60 days limitation.</p> Thanks, I just talked to them today and unfortunately I will not get my money back:( I can only dispute a charge made by debit card within 60 days from the transaction date. I checked my bank statements, and Surocket took the $214.11 out of our account on May 8. So I am over the 60 days limitation.

]]> By: Debbie http://gigaom.com/2007/07/13/the-sunrocket-is-down-for-the-count/#comment-383346 Debbie Wed, 25 Jul 2007 21:15:40 +0000 http://gigaom.wordpress.com/2007/07/13/the-sunrocket-is-down-for-the-count/#comment-383346 <p>Try calling the bank that the debit card is issued from to see if you have any recourse.</p> Try calling the bank that the debit card is issued from to see if you have any recourse.

]]> By: Timea http://gigaom.com/2007/07/13/the-sunrocket-is-down-for-the-count/#comment-380863 Timea Wed, 25 Jul 2007 03:41:32 +0000 http://gigaom.wordpress.com/2007/07/13/the-sunrocket-is-down-for-the-count/#comment-380863 <p>Does anybody know how I can get back my money if I paid my yearly contract with my debit card? I just signed up with SR for another year in April.</p> Does anybody know how I can get back my money if I paid my yearly contract with my debit card? I just signed up with SR for another year in April.

]]> By: Alex http://gigaom.com/2007/07/13/the-sunrocket-is-down-for-the-count/#comment-380840 Alex Wed, 25 Jul 2007 03:33:58 +0000 http://gigaom.wordpress.com/2007/07/13/the-sunrocket-is-down-for-the-count/#comment-380840 <p>Do somebody who signed to TeleBlend via internet has received email confirmation vith new user id and password to sign in to teleblend's website?</p> Do somebody who signed to TeleBlend via internet has received email confirmation vith new user id and password to sign in to teleblend’s website?

]]> By: Mary http://gigaom.com/2007/07/13/the-sunrocket-is-down-for-the-count/#comment-380481 Mary Wed, 25 Jul 2007 01:07:11 +0000 http://gigaom.wordpress.com/2007/07/13/the-sunrocket-is-down-for-the-count/#comment-380481 <p>Sorry, you feel that way Debbie. I would have got back sooner but have been on blogs all day other than this one advising everybody to do the same.</p> <p>You can tie up 2 of their 1-877-252-4548 lines by dialing the number then hit flash or prog button on your phone then you'll get a dial tone and re-dial their 1-877-252-4548 line and hit flash or prog button on your phone again and you have PRESTO two of their lines tied up using only one line.</p> <p>What's really funny is I'm using the two Sunrocket phones they haven't disconnected yet as they still have 3 way calling enabled. The land line I have I do the same with so I'm able to tie up 6 of their lines. Go about my business, check the lines periodically and if I get a dial tone, then I re-dial as I know they answered, but I wasn't there so I do it all over again. I've called all of my friends to do the same. Sorry Debbie if you don't think they're related go to www.teleblendsupport.net and you're see all of Teleblend's connection to Sunrocket and Teleblend's evasive answers!!!!! I found out about that from talking to one of Teleblend's cust. reps. who thinks I'm debating on whether to go with 10 VOIP lines or 15 VOIP. They get really excited about that!!!!!!!!!!!!!!!!!!!!!!</p> <p>Have a nice day Debbie!</p> Sorry, you feel that way Debbie. I would have got back sooner but have been on blogs all day other than this one advising everybody to do the same.

You can tie up 2 of their 1-877-252-4548 lines by dialing the number then hit flash or prog button on your phone then you’ll get a dial tone and re-dial their 1-877-252-4548 line and hit flash or prog button on your phone again and you have PRESTO two of their lines tied up using only one line.

What’s really funny is I’m using the two Sunrocket phones they haven’t disconnected yet as they still have 3 way calling enabled. The land line I have I do the same with so I’m able to tie up 6 of their lines. Go about my business, check the lines periodically and if I get a dial tone, then I re-dial as I know they answered, but I wasn’t there so I do it all over again. I’ve called all of my friends to do the same. Sorry Debbie if you don’t think they’re related go to http://www.teleblendsupport.net and you’re see all of Teleblend’s connection to Sunrocket and Teleblend’s evasive answers!!!!! I found out about that from talking to one of Teleblend’s cust. reps. who thinks I’m debating on whether to go with 10 VOIP lines or 15 VOIP. They get really excited about that!!!!!!!!!!!!!!!!!!!!!!

Have a nice day Debbie!

]]> By: Debbie http://gigaom.com/2007/07/13/the-sunrocket-is-down-for-the-count/#comment-380004 Debbie Tue, 24 Jul 2007 22:07:52 +0000 http://gigaom.wordpress.com/2007/07/13/the-sunrocket-is-down-for-the-count/#comment-380004 <p>Somebody has way too much time on their hands and needs to take up a hobby instead of trying to CAUSE problems.</p> Somebody has way too much time on their hands and needs to take up a hobby instead of trying to CAUSE problems.

]]> By: Seshu http://gigaom.com/2007/07/13/the-sunrocket-is-down-for-the-count/#comment-379980 Seshu Tue, 24 Jul 2007 22:00:26 +0000 http://gigaom.wordpress.com/2007/07/13/the-sunrocket-is-down-for-the-count/#comment-379980 <p>I reported my credit card company to dispute Sunrocket transaction that I paid ($199). They credited back to my account. I currently switched to www.packet8.net...It is 20yr old company and superior quality in the line than SR. May be i recommend you to look into it economical than Vonage. Good Luck to all.</p> I reported my credit card company to dispute Sunrocket transaction that I paid ($199). They credited back to my account. I currently switched to http://www.packet8.net…It is 20yr old company and superior quality in the line than SR. May be i recommend you to look into it economical than Vonage. Good Luck to all.

]]> By: Mary Ann http://gigaom.com/2007/07/13/the-sunrocket-is-down-for-the-count/#comment-379944 Mary Ann Tue, 24 Jul 2007 21:47:13 +0000 http://gigaom.wordpress.com/2007/07/13/the-sunrocket-is-down-for-the-count/#comment-379944 <p>Call 1-877-252-4548 and tie up Teleblend's lines!!!!!!!!</p> Call 1-877-252-4548 and tie up Teleblend’s lines!!!!!!!!

]]> By: Kelli C. http://gigaom.com/2007/07/13/the-sunrocket-is-down-for-the-count/#comment-378561 Kelli C. Tue, 24 Jul 2007 12:28:05 +0000 http://gigaom.wordpress.com/2007/07/13/the-sunrocket-is-down-for-the-count/#comment-378561 <p>WOW...I think I read a comment by just about all of Sunrocket's customers...lol. I started my third year in May, and they charged me an additional $15 fee. I should have known something was up. I'm not mad. I feel like my lover was in a car with a drunk driver who ran into a tree and killed him. Unfortunately, the drunk driver is dead so I can't yell at anyone. I've still got partial service. I received a call from the in-laws in England on Sunday. I'm leaving it on as long as I can, after all, I'm prepaid and what are they going to do about it? Charge me? I DO plan on switching to either Magic Jack or Packet 8. I DO plan on joining a class action. I also intend to call my credit card company this afternoon. I was a die hard landline lover, and this breaks my heart. BUT, that's tech for ya. If you read the news, you can discern that SOMEBODY took the money and run. Enron echoes? I think if we tie up the lines we'll get heard about the months we're owed. Good luck everyone!</p> WOW…I think I read a comment by just about all of Sunrocket’s customers…lol. I started my third year in May, and they charged me an additional $15 fee. I should have known something was up. I’m not mad. I feel like my lover was in a car with a drunk driver who ran into a tree and killed him. Unfortunately, the drunk driver is dead so I can’t yell at anyone. I’ve still got partial service. I received a call from the in-laws in England on Sunday. I’m leaving it on as long as I can, after all, I’m prepaid and what are they going to do about it? Charge me? I DO plan on switching to either Magic Jack or Packet 8. I DO plan on joining a class action. I also intend to call my credit card company this afternoon. I was a die hard landline lover, and this breaks my heart. BUT, that’s tech for ya. If you read the news, you can discern that SOMEBODY took the money and run. Enron echoes? I think if we tie up the lines we’ll get heard about the months we’re owed. Good luck everyone!

]]> By: Mary Ann http://gigaom.com/2007/07/13/the-sunrocket-is-down-for-the-count/#comment-377226 Mary Ann Tue, 24 Jul 2007 03:25:24 +0000 http://gigaom.wordpress.com/2007/07/13/the-sunrocket-is-down-for-the-count/#comment-377226 <p>Hee Hee, you may not get ANY, PARTIAL or ALL of your money back but call the numbers I suggested ABOVE & keep their phone lines tied up with game playing!</p> <p>It's better if you go with several lines with them, then tell Teleblend's cust. reps. you need to think about it and will call them later.</p> <p>Sunrocket's lines will be cut when they're toward the end of their list. With 200,000 Sunrocket customers and Teleblend has ALL of Sunrocket's names, addresses, numbers, etc. and purchased their equipment!</p> <p>I had a field day with Teleblend's customer reps.this week-end.</p> <p>Teleblend has control of all of Sunrocket's customers, but the actual numbers are owned by Global Crossing mostly and Level 3 Communications has some which are being leased out!!</p> Hee Hee, you may not get ANY, PARTIAL or ALL of your money back but call the numbers I suggested ABOVE & keep their phone lines tied up with game playing!

It’s better if you go with several lines with them, then tell Teleblend’s cust. reps. you need to think about it and will call them later.

Sunrocket’s lines will be cut when they’re toward the end of their list. With 200,000 Sunrocket customers and Teleblend has ALL of Sunrocket’s names, addresses, numbers, etc. and purchased their equipment!

I had a field day with Teleblend’s customer reps.this week-end.

Teleblend has control of all of Sunrocket’s customers, but the actual numbers are owned by Global Crossing mostly and Level 3 Communications has some which are being leased out!!

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