If you make a lot of calls of any type — landline, cell phone, voice over IP — you probably use some sort of headset. Daniel Tsang of FreshBooks spends lots of time on his phone and when his headset broke, he found himself cradling the handset between his head and shoulder while taking customer support calls. He was soon in agony, but a new headset solved the problem:
Investing in a good headset is your first step towards increased productivity and saving yourself a painful trip to your doctor. After much research, we purchased the Plantronics S12 system. It is a mid priced headset and station combo. I have been pain free and very happy since purchasing it.
I have a whole wardrobe of headsets, none of which I like very much. My foldable USB over-the-head headset with boom microphone gets the biggest workout, because I wear it to listen to music as well as to make Skype calls, but I’m always getting tangled up in the wire. I do like its built-in volume control and mute button with mute indicator light though.
WWD writer Judi Sohn was excited to try the Plantronics CS70N, a wireless set offered to us for review, but it only works with corded phones. That was a showstopper, as she works out of her house and has only cordless phones, like many home-based workers.
Commenters on Daniel’s post suggest the GN9350, a wireless headset that you can use for Internet and landline phone calls.
What headset do you use, and would you recommend it?