Comments on: MagicJack, Simpler VoIP than Skype?

By: Jessica Simonson

Jessica Simonson — Sun, 05 Dec 2010 14:42:46 +0000

I have a magicjack. I can call anyone easily with it. But, no one can call me unless its with a cell phone. Anyone calling me with a landline phone gets a message every time saying their phone carrier is routing the call as a local call and it should be long distance and are given a number to call to reroute the call. Everyone gets this message whether they are local or not. I gave up my landline phone and now only have magic jack. I am so disappointed. They say there are no local numbers available. Thats got to be bogus. They say you can choose your own number, also bogus. They say its so simple to use even a Grandma can just plug it in to the computor and start making calls. I’m a Grandma and now have no phone. Had to get a cell phone and pay for that. Might as well have kept my land line phone.

By: Edna duman

Edna duman — Sat, 11 Sep 2010 23:54:41 +0000

I loved the magicjack untill I was stupid and renewed it for five years. Well I can`t call alaska arkansas or Shelby :Montana and I was able to before I renewed so you know my feelings about magicjack.

By: Gloria Russell

Gloria Russell — Thu, 09 Sep 2010 16:45:05 +0000

It is truly sad to say but your service sucks you provided a nice service when it comes to your invention. However when it comes to your tech service it sucks. Why don’t you get qualified people on board to work with you concerning your business? I have been unemployed for the past three years I went back to school at age 58 I graduated this pass April and I put my application out there on line and handed out a lot of hard copies. Your people have cost me a fifty thousand dollar a year job, and a phone. I will never use your service again and I will tell everyone I know how awe full your tech support truly is. When it comes to dealing with the problems that comes with the magicjack. I only wish I could do more to show you how very unsatisfied I am with the manner in which I have been treated. For three days I tried to get your tech support people to fix the problem and for three days I’m told it was fixed until today when I get a call for a job and once again your magicJack failed me right in the middle of the our conversation. The person trying to give me a job could no longer hear me on the phone. The sad part was I was unable to call them back because of your stupid magicjack and the fact that I had no return phone number. I am told by your people that I had a fire wall up. How can that be when I have maintain your service for the past year and never had a fire wall up before nor have I put up during the time I have had magicJack. It only cost me a fifty k job a year, and once again I am without a job and a phone. I think your concept is great I just think you need more reliable people helping you. Now with all the application I have out there and on line no one can contact me. And I can only wonder how many more jobs I will lose because your people are so incompetent. How would you feel if this happen to you. I worked hard in school and at my age that is not easy, for three days I have been trying to get them solve the problem with the magicjack . Even I have uninstalled it from my computer hoping that would solve the problem. But when I install it again I was amaze to see when I tried to contact your support team they place a message up stating that I have a fire wall up and I will have to solve the problem because your support team was very busy helping others. Thanks Dan ! Your tech service is kind of like your magicJack it sucks.
Thank you for your invention but as far as your tech service goes no thanks they suck.
Gloria Russell

By: felipe

felipe — Tue, 08 Dec 2009 20:14:49 +0000

El magicjack no funciona en portatiles que contenga el windows 7 aparece error 6, solo sirve para computadores de escritorio

By: Mike

Mike — Sat, 19 Sep 2009 14:46:47 +0000

SunRocket who???

By: mike layne

mike layne — Wed, 22 Jul 2009 23:36:38 +0000

can icancel my b/south phone service keep my bellsouth dsl only and use my majic jack to forward calls to my cell phone,site does not say free call forwarding.is call forwarding extra charge

By: charles hayes

charles hayes — Sat, 11 Jul 2009 21:47:19 +0000

i need to get in touch with magie jack i need the phone number ok thanks

By: walter mycek

walter mycek — Thu, 02 Jul 2009 17:26:32 +0000

On the application form Canada is included, Alberta the province is posted but the zip keeps bouncing me off.

By: walter mycek

walter mycek — Thu, 02 Jul 2009 17:24:35 +0000

My postal code is not accepted. How do I contact Magic Jack to apply???

By: trish

trish — Mon, 22 Jun 2009 16:33:30 +0000

I promote the “magic jack” to all my friends & neighbors & anyone who will listen. I just bought one for my brother-in-law to use in his FL vacation home.

When I am home, I have my magic jack ph. no. forwarded to my home phone (Vonage) so I don’t have to check on my e-mail account for missed calls. They come right to me.

I LOVE THE FACT that NO ONE CAN TRACE my magic jack ph. no. to MY HOME. Dan, you are MISSING OUT ON USING THAT AS ADVERTISING INFO. If anyone has a phone on Vonage for instance, I just go in, change my home ph. to magic jack & if I’m on the road ANYWHERE in the U.S., the home phone calls & any magic jack phone calls to that number come to me.

WHAT COULD BE EASIER? I should do a commercial for you!

By: trish

trish — Mon, 22 Jun 2009 16:29:04 +0000

I own & use 2 magic jacks. LOVE THEM. I can forward the magic jack no. to my home ph. no. & if I am doing business on the internet or want to list something where folks CANNOT TRACE my ph. no. BACK TO MY HOME ADDRESS, I simple us the magic jack no. Because I have it forwarded to my home ph., it comes here automatically anyway. LOVE IT.

And when I travel, I take it w/me, plug it in my laptop & forward my home phone (Vonage) onto my Magic Jack – so I get ALL MY HOME phone calls WHEREVER I am.

Love it!

By: tye fragier

tye fragier — Thu, 11 Jun 2009 05:57:11 +0000

I love the ideal of magicjack but i contantly have problems with my magicjack. The problems stem from droping calls, not being able to use the magic at all sometimes, and i really do think its because i have windows vista. It seems to me that the internet exployer is always not letting magicjack connect with the pc and thats where all the problems begin.

Is there anyway this problem can be fixed or corrected.
Please look into it and also I can not upgrade my magicjack my pc is not letting me.

By: obi wan kenbi

obi wan kenbi — Tue, 21 Apr 2009 10:11:58 +0000

I am satisfied with my Magic Jack here in the Philippines! I bought this gadget on March 17 this year and have been enjoying making calls to the usa and canada and all my friends and relatives from abroad enjoys it much more when they call me. Before I really don’t agree with Magic Jack until I actually tried it by myself. I understand that in some instances MJ doesn’t work with other PC’s due to hardware/software issues. To those people who are frustrated with their experience about MJ I guess what you need is PATIENCE and some technical know-how or you have got to be familiar with your computer so you can make it to work just like mine. Stop all the bickerings and calling names ok. PEACE TO ALL.

By: scotty

scotty — Sat, 11 Apr 2009 20:12:15 +0000

My Magic Jack is awesome, I bought it at Radio Shack instead of online why? because there was a few people complaining about it and I didn’t want to wait for it or have the problems people were complaining about slow refunds also I know Radio Shack would refund my money the same day if I took it back if I didn‘t like it, and as the old saying goes if it is to good to be true then generally it is but not this time, Magic Jack works great! I had no problems installing it on my laptop which is on my wireless network, I have a Pentium 4 and DLS, the voice quality is outstanding just like my landline, I read people were complaining the can’t use their computer because it slowed them down and uses all their system resources when using the phone not true they must have an old 486 or a Pentium 133 from back in 1995, or that they use too much power leaving the computer on all the time just to use the phone well a CPU doesn’t use that much power, just turn off the monitor when not using computer that is what uses a lot of power like a TV set, the only thing that might not be so good is no phone number. to customer support but everything or possible problems is covered in help which very easy to use, seriously even a 8 year old could set this up. You get caller ID, call forward, call waiting, conference calling more than 3 people !, free information 411, voice mail, etc and it is all free!!! I personally would keep your landline incase of power outage Magic Jack has 911 service but it wont work if computer is off for any reason. all long distance is free in the U.S. and Canada even over seas if your calling someone in the U.S or Canada !

$19.99 per year If you look at it this way it is only $1.66 a month or $59.99 for 5 years service that is .99 per month for an extra phone line and phone number give one to your teens for there room or even laptop and buy them a small phone to pack with them so you can call them, save money traveling most motels and hotels provide free internet save on long distance calls and per call local charges to your room, use it at Libraries, parks, coffee shops, airports etc that have WiFi connections, it can be used in any computer so if you don’t have a laptop and visiting family that does just take your phone and Magic Jack with ya use the computer, give it to family as a gift or kids in college or moved out of state,

I know I am sounding like a salesman for Magic Jack but I am not, it is a good product that s saving me money and added convenience. Like I said buy it at Radio Shack you’ll get a 30 day free trial, if you don’t like it just take it back to them for a full refund, what do you have to lose other than your time driving back to the store.

Also if your to big of a wiener to get it working yourself have one of your children do it for you or get a neighbor’s grade school child to help you and give them 5 bucks for it.

P.S. also for the people complaining about no phone support when they have chat support, how do you think they keep cost down if they had to hire hundreds of people to train and take those calls or outsource it to a call center the product would cost hellofa lot more than $19.99 a year but in the future it could happen.

By: Me

Me — Tue, 31 Mar 2009 23:30:46 +0000

Don’t see everyone that they are making money with the SpyWare from the USB connector?

I haven’t use it, but with all the complaints I found in different sites, I decided to look for another solution.

I am interested in the system that Markus is using: Fritz!Box + Voipstunt, but I have one more concern….. How do I received calls using this system??

Thx

By: sterndal

sterndal — Sun, 15 Mar 2009 01:44:16 +0000

hello

this is the first time that I’ve read about magicjack

i’ve been using skype for more than 2 years now and so far so good

but i would like to give it a try

thanks for the info!

cheers!