Comments on: Founders Jump off SunRocket’s VoIP Ride

By: Kish

Kish — Fri, 20 Jul 2007 06:35:42 +0000

SunRocket claimed that they have 200,000 customers and most of them have their annual plan i.e. $199 one, so think about the actual figure SunRocket has eaten from the customers.. We should bring the Accountable persons behind the bars and punish them.

Lot of providers are backing on the 200,000 customers and all are eagerly waiting to enroll them in their plans… But point here we need to think is what is best and reliable in current situation… Hope this helps..

http://nkishore.com/2007/07/18/sunrocket-brust-explore-other-options-now/

Today JoiPhone also come infront and want to grab the user base and offering to use the old Gizmo and start the services right away… Here are the steps you need to take to get connected to service…

http://nkishore.com/2007/07/19/ex-sunrocket-users-start-making-calls-within-the-same-day/

Thanks

By: John

John — Thu, 19 Jul 2007 14:41:11 +0000

Technically I never had any problem with the service mainly because I usually had very good broadband service. The one time I did have a problem, tech support helped out and solved the problem quickly. This is another exampple of the ba______s at the top screwing up a good technical product for their own selfish gain leaving us "commoners" at the bottom of the food chain to try to pick up the pieces. When are we going to learn. PS I still have some Enron stock I can sell you.

By: Jose Padilla

Jose Padilla — Wed, 18 Jul 2007 20:56:08 +0000

There has to be a way to get your money back, if you just signed up with them. Interestingly, their website is still taking registrations and money. What a sham!

By: Shaun Hoggan | links for 2007-07-18

Shaun Hoggan | links for 2007-07-18 — Wed, 18 Jul 2007 20:26:29 +0000

[...] GigaOM Founders Jump off SunRocket’s VoIP Ride « Entrepreneurs, after all, typically don’t do well once processes become more important than innovation, so when the adult supervision is in place, they either move into the chairman chair or depart entirely. (tags: sunrocket voip entrepreneur) [...]

By: Reddy

Reddy — Tue, 17 Jul 2007 03:44:07 +0000

It is out of business

By: Reddy

Reddy — Tue, 17 Jul 2007 03:43:32 +0000

It is now out of business

By: Neil Henry

Neil Henry — Tue, 10 Jul 2007 21:04:49 +0000

Yeah, squeeky wheel and all that.
I have been a satisfied multi-line; customer for about a year. Web-based features are really well-designed.
It is obviously a first rate product team but they can run without them for a while with the right marketing campaign.

By: GigaOM Sunset at Sunrocket? Layoffs rumored «

GigaOM Sunset at Sunrocket? Layoffs rumored « — Fri, 29 Jun 2007 17:06:28 +0000

[...] VoIP service provider claims that it has 200,000 subscribers. The founders – Joyce Dorris and Paul Erickson – left the company earlier this year, and now the only hope for the company is to raise more [...]

By: Stevie Blunt

Stevie Blunt — Wed, 16 May 2007 13:27:51 +0000

Investors getting cold feet. Board disputes rumored

By: PT

PT — Thu, 10 May 2007 15:33:21 +0000

I've been a Sunrocket customer for about a year. I'm more leery of Comcast's connectivity than Sunrocket. The free feature list is extensive, and a prepaid plan has really paid off. With little incentive for satisfied customers to either search for or type positive comments, it's easy to think there aren't any satisfied customers. There are, and we are proof.

The only feature missing...when my Comcast internet is down, the only way to forward my Sunrocket number is...through the Sunrocket website? "Honey, I'm headed over to the coffee shop with my laptop to forward our home number to our cell phones..."

By: GigaOM » Vonage weighs down all VoIP Service Cos

GigaOM » Vonage weighs down all VoIP Service Cos — Thu, 26 Apr 2007 22:20:21 +0000

[...] round of funding for the company that has raised $80 million so far in three rounds of funding, lost its co-founders, and brought in a new CEO who has a very different view of the world. If that is not enough, then [...]

By: Ann Puntel

Ann Puntel — Mon, 23 Apr 2007 17:41:06 +0000

I signed up for a year in advance with SunRocket and I was to receive a free phone system and 3 months free on the plan. For paying my year in advanced. I signed up for the service at the end of March and I paid a year in advanced. I never even received the free phone system and they took money out of my account for phones bills that I should not have been charged for and its been 6 months to the date and my account is still not fixed! I written over 30 emails and my account is still not fixed. The badger me about paying bills and never even fixed the account.

Don't get this service it really isn't worth the money or the time! It's a horrible service and I would not send it to an ememy.

By: Jim Herget

Jim Herget — Fri, 30 Mar 2007 19:03:42 +0000

Trouble at Sunrocket? You bet! After about 3 months of so-so service, I made the terrible mistake of trying to add a third line and gizmo. Their world exploded! Their techs haved me so mis-wired that it will take them up to 2 weeks to straighten it out.
meantime I’ve NO PHONE SERVICE. What sort of a company can calmly tell you your out of phone service for 2 weeks, and then stop comunicating with you? Meanwhile, the CEO is in hiding without access by phone, email, or snail-mail. This company is inept, and I suspect close to closing…

By: Dajan Virsif

Dajan Virsif — Thu, 29 Mar 2007 20:02:11 +0000

Party is nearing an end.

Rumor is people have been and are being laid off as they struggle with vision, clarity, purpose, and most importantly fiscal performance. Without a unique selling proposition this flash in the pan that wasn't even in a flash will end this September with out another bridge loan.

By: D Roberts

D Roberts — Sat, 24 Mar 2007 15:40:05 +0000

What started out well when I subscibed to Sunrocket last fall has turned into a terrible disappointment. Their inferior equipment has needed replacement twice. The first time it sent overnight. This time they've lied repeatedly for two weeks and still no replacement. In the meantime, I have no phone service and no idea whn it will be restored. I'm tried so hard to hang on because I hate the alternatives. I think they've run out of cash and bankruptcy or buyout is imminent.

By: Joyce Vickers

Joyce Vickers — Mon, 19 Mar 2007 05:03:03 +0000

I have been a customer for over a year. There have been some rough times, but I am only seeing great improvement. Although the representatives could be trained better. Will use them as long as they continue to get better.