16 Comments

Summary:

Update: For most of the morning we have been getting random emails, tips and phone calls about various and seemingly random outages at Google. The services most affected are Google Analytics and Google Finance. There have been quite a few people who have been impacted by […]

Update: For most of the morning we have been getting random emails, tips and phone calls about various and seemingly random outages at Google. The services most affected are Google Analytics and Google Finance. There have been quite a few people who have been impacted by this outage it seems. A few weeks ago random outages had impacted a few GMail users, not for the first time. We have pinged Google PR and will keep you posted as soon as we hear from them.

PS: By now you must have read all about YouTube being asked to take down Viacom videos from their service. If not, you can get the complete lowdown at NewTeeVee.com

Folks from Google got in touch with us, and let us know that

There is a temporary reporting delay within your Google Analytics accounts due to system maintenance. You are still able to log in to accounts and please note that no data will be lost – data will continue to be collected and processed during this time. We expect Google Analytics account data to be fully updated and displayed within your reports before the end of the day. We apologize for any inconvenience this delay in reporting has caused.

Further on issues about Google Finance:

With regard to Google Finance we are aware that a number of users had trouble accessing the service for a couple of hours this morning. The issue has now been resolved and the service is operating normally.

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  1. so you mean to sat that google employees email you when things go bad ?

  2. no i asked the pr peeps about what is going on – so we can get some clarity.

  3. Brief outages fairly common on many of these Google services. Brief but common. Good example of how we often over engineer and over emphasize availability (e.g. six 9s as a common benchmark in telco world) and reliability. The Google services generally have better adoption rates than their Yahoo counterparts, even though Yahoo has been much more reliable. Why? Other than certain corner cases, we usually trade a few nines for features and functionality that we use constantly.

  4. I can add my experience:

    I don’t get any data on Google Analytics in the last 24 hours.

  5. Worse than that, some people’s Google Talk buddy lists have been completely wiped: http://dwlt.net/archives/2007/01/31/GoogleTalkBuddyListAWOL

    All that’s come out of Google so far is that their engineers are looking into it.

  6. Gaurav Shrivastava Friday, February 2, 2007

    gmail too was giving problem few days back..
    where we were getting mails 1/2hr late.

  7. the pitfalls of outsourcing your software.

    I wonder what happened to all those multiply redundant servers?

    ggw

  8. what are everyone’s google contingency plans?

    i think everyone can imagine the nightmare scenario where google ‘accidentally looses your data’ or prevents you from logging in. in fact, this can happen with any 3rd party hosted service.

  9. Does Google outsource its software development ?

  10. Google Analytics is back. The data from the past day and a half suddenly appeared. The data matches my other statistics and the normal load on my blog. I tend to believe that there was a problem with presenting the data, rather than collecting it, so no data was lost.

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