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Summary:

Well, Microsoft has said it themselves, Windows Vista (due out in about a month) will be a huge nightmare to support. On the official Vista development blog, Microsoft claims a study, conducted by IDC and commissioned by Microsoft, found that Vista will create 100,000 new jobs […]

Well, Microsoft has said it themselves, Windows Vista (due out in about a month) will be a huge nightmare to support.

On the official Vista development blog, Microsoft claims a study, conducted by IDC and commissioned by Microsoft, found that Vista will create 100,000 new jobs in IT, and that for every $1 Microsoft makes from Vista, the IT industry will earn $18.

Why would Microsoft publish these statistics? Isn’t that like saying “our new Ford model will create 100,000 new jobs in the car repair industry?”

They’re also letting companies know that, if they buy and install Vista, they’re going to spend 18x what it cost them to install it on IT.

I’m completely mystified as to why Microsoft would make these claims.

What do you think? What does Microsoft have to gain by publishing these statistics?

  1. [...] Vista will be an IT nightmare [...]

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  2. Microsoft is a hardware vendor! Don’t believe me?

    It makes sense, the more they put out big clunky OS that require faster, bigger machines to use their OSs fully, whoc really gains from it? Microsoft gains partners, hardware manufacturers love them and the IT industrygets a shot in the arm.

    Understanding well that IT starts at home. The sacrifice of convenience over security Microsoft has accustomed home users eventually trickles in the enterprise.

    Contrary to Apple that comes out with finer tuned OSs. Install Tiger on a 10.3.9 machine and it will work faster. Now that’s quality.

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  4. These statistics are an incentive for the IT industry to support Vista because they will make money, plain and simple. True, companies with internal IT departments will take a hard look at the numbers and will likely wait (possibly a significiant amount of time) before updating, but many medium and small companies rely on outsourced IT support, and if the IT partner says that Vista will be better for them, then upgrade it will be.

    In many cases, each new version of an OS (including Mac OS X) requires more support than the previous version due to new features and more complicated upgrade scenarios. More support translates into more IT money.

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  5. Any upgrade as widespread as an OS upgrade ends up in a huge IT cost. The difference is, MS is flat out saying it. One example that I’m going through now, one of my client’s is upgrading from Filemaker 5.5 to whatever version the latest Filemaker is. They not only have to have me upgrade the server software, and the client software, but after their “Filemaker specialist” leaves after installing the server software, I’m stuck supporting any problem that surfaces. They didn’t budget my IT fees into the upgrade budget, but it still exists.

    MS isn’t doing anything bad by admiting an obvious truth.

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  6. Because it’s self-fulfilling. They create job security out of IT insecurity.

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  7. After reading the Vistablog postings I could help think how dilusional they’ve become. One post defended this as a good thing to create all these additional IT jobs etc. This person went so far to tout the increase in US’s GNP. Paying money on upgrading your operating system and becoming more dependent on (expensive) outside services isn’t exactly what they had in mind with measuring GNP. If anything, it’s slows Vista users productivity, not increase!

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  8. I heard the IRS is going to publish next year’s tax code in French. This will create 100,000 new IT (Interpret of Tax codes) jobs so we can figure out how to run our businesses “more effectively.”
    Yes this a slightly bigger joke than the above mentioned study.

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  9. I think its obvious why Microsoft made this comment. In many cases it is the IT professionals who decide on when to upgrade the OS, and it is these IT professionals who are going to gain immense job security over the next year or so. People like to put things on their CV. If an IT manager’s CV says “Oversaw a Vista Rollout with 50 staff under me”, it will look a lot better than “Managed an XP system with 10 staff under me”. MS are simply appealing to the profiteering side of the IT industry, and we all know profiteering in IT is rampant (Y2K anyone?!?).

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  10. Sometimes you wonder if the PR department of Microsoft are drinking at lunch.

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