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Summary:

The network at Club Om has been spotty, and it has been for a while. Comcast, claims six megabits per second, but look at the speed test, and you know they are flat out lying. It is time to look for other options. Maybe give AT&T […]

The network at Club Om has been spotty, and it has been for a while. Comcast, claims six megabits per second, but look at the speed test, and you know they are flat out lying. It is time to look for other options. Maybe give AT&T DSL a shot?! Any other suggestions folks?

  1. I have ATT DSL. Unfortunately, I average only between 280-320 kbps download. I was thinking of giving comcast a try. Bummer.

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  2. I wish FCC was paying attention to the actual data rather than some arbitrary connection information being shoveled their way by the incumbents.

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  3. Just switched from ATT DSL to comcast. I was getting 280-320 kbps with surprisingly high packet loss. ATT checked the line half dozen times. Found nothing. Comcast works quite well so far.

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  4. The problem with Cable networking is that it’s always been somewhat of a hub architecture. The first 2 or 3 people to use it get far better performance than iis offered. When 20 people on the block have it, it’s not much better than Dial-UP.

    With DSL, you’re far better off spending the extra money to go with a smaller company like Speakeasy, Sonic.net, dslextreme, who has to provide great service to keep customers. Large ISPs like Covad, sbc, whoever can afford to mistreat their customers, because 5-7″ churn really doesn’t do anything to their bottom line.

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  5. Here’s another site you can try: http://www.internetfrog.com/mypc/speedtest/

    It seems like the test results could be affected by a number of things.
    1. There could be congestion at some point between you and the test terminal.
    2. Someone in your home/office was transferring “data” while you performed your test.
    3. The Node your cable connection goes through has too many people on it.
    4. Something else is busted on Comcast’s end perhaps?

    If your connection is as slow as it looks, maybe you should contact Comcast and have them test it. Maybe they can fix it.

    At any rate (no pun intended), good luck!

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  6. That is mine, and I really would rather have DSL.

    Rex

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  7. speakeasy hands down. best customer service EVER.

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  8. Michael Graves Sunday, October 15, 2006

    I’m pretty happy with Covad DSL. I home office and rely on it for my every productive day. It’s been over two years with only two days down time due to a digging accident nearby. Not having to deal with SBC/AT&T is a blessing.

    Covad’s tech support has been first rate. The person I speak to intially is usually experienced enought to be able to reset the port or put it in diagnostic mode. I’ve never had to escalate to second tier support.

    FWIW, I also run an Asterisk installation over the DSL. While I don’t get the 3 Mbps down they claim (actual around 2.2) The 768k upload is very real.

    Michael

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  9. That’s the problem with shared bandwidth – the more customers there are, the less bandwidth there is to share.

    The amount of customers sharing, or contending, for bandwidth is a hot potato at the moment. In some countries like the UK, the contention ratios are published. BT for instance says its standard residential service has a 50:1 ratio, and the more expensive business one, 20:1.

    It’s worth asking your provider for the contention ratio, plus the amount of bandwidth allocated to each subscriber. This is sometimes referred to as Committed Information Rate (CIR).

    To give you an example of how congested DSL is in New Zealand, the monopoly provider has upped its CIR on the service from 24kbps to 30kbps. That’s because we’re now getting full-rate DSL again, which means up to 8Mbps down, 800kbps up. However, even Telecom NZ says nobody’s likely to ever reach those figures, and will only speak of “maximum” numbers, ie. a theoretical peak information rate.

    This is something that needs to be nailed down in law though, because you want to know that the service you buy will perform at least somewhere near expectations. Telcos and providers resist this though, saying it would make their business model of oversubscribing bandwidth tank.

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  10. Have you thought about splurging for a twin-WAN router and combining DSL and cable modems into one fast internet connection? I’ve also been frustrated with Comcast here in the bay area and trying to brainstorm a solution. I moved up here this year and used SBC DSL in San Diego for a few years, didn’t quite like that experience either. The speed was steady but slow, and upload is even slower than downloads.

    The dual internet setup is one of the things I’m considering treating myself to next year when my girl gets out of school and we go dual income. If I end up working from home full-time, it might be even more of a necessity.

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