Comments on: Vonage slowing down? http://gigaom.com/2006/09/05/vonage-slowing-down/ Sat, 11 Feb 2012 11:48:23 +0000 hourly 1 http://wordpress.com/ By: We HATE Vonage http://gigaom.com/2006/09/05/vonage-slowing-down/#comment-123525 Sat, 24 Mar 2007 05:21:11 +0000 http://gigaom.wordpress.com/2006/09/05/vonage-slowing-down/#comment-123525 Vonage lost patent suit and stock is down to $3 as or March 23, 2007. Down with vonage, down with them !

]]> By: Ba donk a donk http://gigaom.com/2006/09/05/vonage-slowing-down/#comment-123524 Fri, 08 Sep 2006 01:39:04 +0000 http://gigaom.wordpress.com/2006/09/05/vonage-slowing-down/#comment-123524 A few weeks ago I got a call from a Vonage “customer service” rep — she thanked me for being a customer and offered a free 2nd line…free for two months, after which I had to call them if I wanted to cancel. Considering the horror stories I’ve read from people trying to cancel their Vonage account, this offer is neither generous nor does it make me feel like a valued customer.

Vonage is not alone — other companies make sales calls under the guise of “we want to thank you for being a customer.” Hey dirtballs, do you honestly think the majority of your customers won’t see through a thinly veiled offer? And have you considered the effects of the negative feelings these activities foster among your existing customer base?

Unless, of course, you’re not meeting your revenue targets and are willing to try anyth…ok, never mind.

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