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Summary:

If you have a G4 iBook or a G4 PowerBook, go to the Apple Battery Recall for G4 iBook and PowerBook (Coral Cache Mirroring, just in case?) Press Release now, check your battery model number and serial number to determine whether you’re affected. Some have been […]

If you have a G4 iBook or a G4 PowerBook, go to the Apple Battery Recall for G4 iBook and PowerBook (Coral Cache Mirroring, just in case?) Press Release now, check your battery model number and serial number to determine whether you’re affected. Some have been reported to catch on fire … bad stuff.

I hear the Apple support site is being slammed. Feel free to post mirrors, more information in comments.

In case the links above get slammed, here’s some of the information:

Apple Announces Recall of Batteries Used in Previous iBook and PowerBook Computers Due To Fire Hazard

WASHINGTON, D.C. – The U.S. Consumer Product Safety Commission announces the following recall in voluntary cooperation with the firm below. Consumers should stop using recalled products immediately unless otherwise instructed.

Name of Product: Rechargeable, lithium-ion batteries with cells manufactured by Sony for certain previous iBook G4 and PowerBook G4 notebook computers only.

Units: About 1.1 million battery packs (an additional 700,000 battery packs were sold outside the U.S.)

Battery Cell Manufacturer: Sony Energy Devices Corp., of Japan

Computer Manufacturer: Apple Computer Inc., of Cupertino, Calif.

Hazard: These lithium-ion batteries can overheat, posing a fire hazard to consumers.

Incidents/Injuries: Apple has received nine reports of batteries overheating, including two reports of minor burns from handling overheated computers and other reports of minor property damage. No serious injuries were reported.

Description: The recalled lithium-ion batteries were used with the following computers: 12-inch iBook G4, 12-inch PowerBook G4 and 15-inch PowerBook G4. Consumers should remove the battery from the computer to view the model and serial numbers labeled on the bottom of the unit.

Computer model name Battery model number Battery serial numbers
12-inch iBook G4 A1061 ZZ338 through ZZ427 | 3K429 through 3K611 | 6C510 through 6C626
12-inch PowerBook G4 A1079 ZZ411 through ZZ427 | 3K428 through 3K611
15-inch PowerBook G4 A1078 and A1148 3K425 through 3K601 | 6N530 through 6N551 | 6N601

No other Apple notebook computers are involved in this recall.
Sold Through: Apple’s online store, Apple retail stores nationwide, and Apple Authorized Resellers from October 2003 through August 2006 for between $900 and $2300. The batteries also were sold separately for about $130.

Assembled in: Japan, Taiwan and China

Remedy: Consumers should stop using the recalled batteries immediately and contact Apple to arrange for a replacement battery, free of charge. After removing the recalled battery from their iBook or PowerBook, consumers should plug in the AC adapter to power the computer until a replacement battery arrives.

Consumer Contact: : Contact Apple at (800) 275-2273 between 8 a.m. and 8 p.m. CT Monday through Sunday or log on to Apple’s Web site at http://support.apple.com/batteryprogram to check the battery’s serial number and request a replacement battery.

By Chris Holland

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  1. I don’t get it… I’ve got an iBook 12″, battery type A1061, serial number 6C513

    Do I get a new one, or not?

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  2. Yes, you do.

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  3. Here’s how it works guys:

    1) Do you have an iBook or Powerbook?
    Yes: Does the battery have A1061, A1079, A1078, or A1148?
    No: Continue reading other TAB articles. You’re not going to catch on fire.

    2) If you’ve got to here, then you have A1061, A1079, A1078, or A1148 written on your battery. Does the serial number land between the numbers above?
    Yes: Plug in your AC power cord. Keep the battery out of your laptop. You can keep reading TAB after that. Move to Step 3.
    No: Continue your mobile computing experience and have a nice day. You”re only chance of catching fire is if you pour alchohol on yourself wearing a rubber banana suit.

    3) You should call (800) 275-2273 while you’re at work or eating dinner and tell them. Let your friends know your plight as well so they don’t spontaneously combust too.

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  4. Whats funny is that my battery and computer match all the criteria to a t. Yet when I fill out the form it says I’m not eligible. So when I call the phone number it says that it’s not working and hangs up.

    Wonder what to do next. Take it to an apple store?

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  5. Well I just got off the phone will Apple support. Apparently some range of numbers have not actually been put into the system. So I was told to wait a couple days until they are… Yay new battery, eventually.

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  6. Persist, is the answer. The online battery-exchange registration page (which told me I fell within the range of laptop and battery serial numbers) refused to accept my battery serial number. After getting through to a person I went through the registration process only to be asked for a credit card number. They said they’d send me a battery and that I would have to return my old battery within ten days. If not, I would be charged for the cost of a new battery. Hmm. So I told them i don’t have a credit card (I don’t actually) and they sent out a battery for free.

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  7. I had the not-recognise-thing too when I tried last night. It worked this morning, so you might have some more luck if you try now.

    4-6 weeks for delivery in the UK.

    G

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  8. What about people that bought an iBook in the US but don’t live there?

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  9. Yeah I actually got mine to work about a half hour ago.

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  10. Marco: I bought mine in the US and I live in Spain. I went through the process without any problems and got my confirmation e-mail: my battery will be sent to Spain

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