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	<title>Comments on: Too Many Online Travel Start-Ups?</title>
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		<title>By: Elmer Balgos Alinsog</title>
		<link>http://gigaom.com/2006/08/11/groople/#comment-122078</link>
		<dc:creator><![CDATA[Elmer Balgos Alinsog]]></dc:creator>
		<pubDate>Mon, 02 Nov 2009 01:10:33 +0000</pubDate>
		<guid isPermaLink="false">http://gigaom.wordpress.com/2006/08/11/groople/#comment-122078</guid>
		<description><![CDATA[How about a b2b travel startup? Travel Mashery, a Travel 2.0 Portal Builder]]></description>
		<content:encoded><![CDATA[<p>How about a b2b travel startup? Travel Mashery, a Travel 2.0 Portal Builder</p>
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		<title>By: Prashant</title>
		<link>http://gigaom.com/2006/08/11/groople/#comment-122077</link>
		<dc:creator><![CDATA[Prashant]]></dc:creator>
		<pubDate>Wed, 19 Mar 2008 04:24:09 +0000</pubDate>
		<guid isPermaLink="false">http://gigaom.wordpress.com/2006/08/11/groople/#comment-122077</guid>
		<description><![CDATA[&lt;p&gt;As we are entering in travel 3.0 phase where the peers reviews on a destination or a hotel will matter, online travel agencies will have to realize and wake up to the fact that the opinion matters.Today we hear a lot about how cleartrip.com has not returned money, when an air ticket has been cancelled or how a hotel reservation got sour.&lt;/p&gt;

&lt;p&gt;Most of the OTAs have already realized the potential of a captive audience and how they can form an opinion using the power of captive audience, whether to use a particular website for ticket or holiday bookings or not? Makemytrip and Yatra has already launched their travel community portal called oktatabyebye.com and raahi.com. There is another player, Holidayiq, which I guess has got some funding. Now, a new player which I came across is called &lt;a href=&quot;http://www.travelobuddies.com&quot; title=&quot;travelobuddies.com&quot; rel=&quot;nofollow&quot;&gt;travelobuddies.com&lt;/a&gt;. On the lines of ok and raahi, this has got few interesting concepts like home stay, travel bazaar and travel news which I think will certainly be of value to people.&lt;/p&gt;]]></description>
		<content:encoded><![CDATA[<p>As we are entering in travel 3.0 phase where the peers reviews on a destination or a hotel will matter, online travel agencies will have to realize and wake up to the fact that the opinion matters.Today we hear a lot about how cleartrip.com has not returned money, when an air ticket has been cancelled or how a hotel reservation got sour.</p>
<p>Most of the OTAs have already realized the potential of a captive audience and how they can form an opinion using the power of captive audience, whether to use a particular website for ticket or holiday bookings or not? Makemytrip and Yatra has already launched their travel community portal called oktatabyebye.com and raahi.com. There is another player, Holidayiq, which I guess has got some funding. Now, a new player which I came across is called <a href="http://www.travelobuddies.com" title="travelobuddies.com" rel="nofollow">travelobuddies.com</a>. On the lines of ok and raahi, this has got few interesting concepts like home stay, travel bazaar and travel news which I think will certainly be of value to people.</p>
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		<title>By: cheap o man</title>
		<link>http://gigaom.com/2006/08/11/groople/#comment-122076</link>
		<dc:creator><![CDATA[cheap o man]]></dc:creator>
		<pubDate>Thu, 17 Jan 2008 07:44:53 +0000</pubDate>
		<guid isPermaLink="false">http://gigaom.wordpress.com/2006/08/11/groople/#comment-122076</guid>
		<description><![CDATA[&lt;p&gt;another great travel start up is www.lowfares.com it is a web 2.0 start up&lt;/p&gt;]]></description>
		<content:encoded><![CDATA[<p>another great travel start up is <a href="http://www.lowfares.com" rel="nofollow">http://www.lowfares.com</a> it is a web 2.0 start up</p>
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		<title>By: Jeremy Almodn</title>
		<link>http://gigaom.com/2006/08/11/groople/#comment-122075</link>
		<dc:creator><![CDATA[Jeremy Almodn]]></dc:creator>
		<pubDate>Thu, 08 Nov 2007 23:25:51 +0000</pubDate>
		<guid isPermaLink="false">http://gigaom.wordpress.com/2006/08/11/groople/#comment-122075</guid>
		<description><![CDATA[&lt;p&gt;This blog and the above comments are a sounding reason why there are so many new players - the travel industry is badly broken.  Nearly everybody in the industry is out to sell you something, and as mentioned many travelers don&#039;t know whats going on (a good example being that people can&#039;t tell the difference between an online travel agent such as Expedia and an airfare comparison engine such as Kayak).  Add to that confusion, is the industry segmentation.  If I&#039;m going to travel somewhere, as a traveler, I might need to check an airfare comparison engine like kayak to lookup ticket prices, then check a hotel review site like tripadvisor to find out where to stay, then i might go to a comparison site like hotelscombined to compare pricing for that hotel, then I might go to yelp to lookup where to eat, and I might go to wikitravel to lookup travel guides, etc, etc.  As a traveler trying to plan a trip and find information about where he&#039;s going, that stuff is madness.  The obvious result, is that bright people (and not so bright people) see an area that could use some innovation, and people are throwing whatever they can at it.&lt;/p&gt;

&lt;p&gt;Does that make a bubble? Maybe. But just as in the 1st bubble, some big players will come out that will legitimately change the online travel platform, and thus the consumer will ultimately benefit.&lt;/p&gt;

&lt;p&gt;But then again, maybe my perspective is skewed.  I&#039;m one of those guys who was backpacking around the world, and saw first hand how the travel industry needed a change- which ultimately became the catalyst for our &quot;travel 2.0&quot; startup - Travature.  In the year that we&#039;ve been bootstrapping our company I&#039;ve observed a few surprising things:
  1.  The travel industry is largely all about backdeals and general shadiness, the consumer is rarely, if ever, put first.  Probably the best example is our parnership negotiations for our airfare search engine.  Airlines are blown away when we saw we don&#039;t want money from them.  We figure, hey its their content, we are just providing a service for consumers to find it in one place.  Its not like Google charges people to be in their search engine...  But surprisingly, this mentality is unheard of in the travel industry.
2. Many travel startups are founded by Joe Important Blow, previously from Expedia, Travelocity, or whatever.  Obviously this attracts lots of VC interest because of their &quot;strong management background&quot; but my take is that if they were looking out for the suits and not the traveler at their previous large company, they probably have that ingrained in them at their new well hyped startup too.
3.  As pointed out in the blog there is a huge amount of VC money being thrown around.    I have mixed feelings about this, because I think a lot of that excess will go to leather chairs and fancy conference rooms, ala bubble 1.0.  Obviously thats not going to benefit the traveler, and that sort of misses the whole point. On the otherhand despite Katie&#039;s beliefs, a new innovative entry into the online travel space is NOT necessarily &quot;low capital business&quot;.  I can attest to quotes we&#039;ve received from potential technology partners and tell you metasearching is not cheap, and there are a lot of other areas in the travel platform that need a decent level of investment as well.&lt;/p&gt;

&lt;p&gt;As for us, we will continue to quietly bootstrap, and build a platform with the traveler in mind.  At this point we are at a very early level, but our mentality is that innovation in the travel space is a marathon, not a sprint, and we think thats the right longterm strategy because our longterm vision is focused on real travelers like us, not suits with big pocket books.&lt;/p&gt;

&lt;p&gt;Jeremy Almond
Founder of Travature.com&lt;/p&gt;]]></description>
		<content:encoded><![CDATA[<p>This blog and the above comments are a sounding reason why there are so many new players &#8211; the travel industry is badly broken.  Nearly everybody in the industry is out to sell you something, and as mentioned many travelers don&#8217;t know whats going on (a good example being that people can&#8217;t tell the difference between an online travel agent such as Expedia and an airfare comparison engine such as Kayak).  Add to that confusion, is the industry segmentation.  If I&#8217;m going to travel somewhere, as a traveler, I might need to check an airfare comparison engine like kayak to lookup ticket prices, then check a hotel review site like tripadvisor to find out where to stay, then i might go to a comparison site like hotelscombined to compare pricing for that hotel, then I might go to yelp to lookup where to eat, and I might go to wikitravel to lookup travel guides, etc, etc.  As a traveler trying to plan a trip and find information about where he&#8217;s going, that stuff is madness.  The obvious result, is that bright people (and not so bright people) see an area that could use some innovation, and people are throwing whatever they can at it.</p>
<p>Does that make a bubble? Maybe. But just as in the 1st bubble, some big players will come out that will legitimately change the online travel platform, and thus the consumer will ultimately benefit.</p>
<p>But then again, maybe my perspective is skewed.  I&#8217;m one of those guys who was backpacking around the world, and saw first hand how the travel industry needed a change- which ultimately became the catalyst for our &#8220;travel 2.0&#8243; startup &#8211; Travature.  In the year that we&#8217;ve been bootstrapping our company I&#8217;ve observed a few surprising things:<br />
  1.  The travel industry is largely all about backdeals and general shadiness, the consumer is rarely, if ever, put first.  Probably the best example is our parnership negotiations for our airfare search engine.  Airlines are blown away when we saw we don&#8217;t want money from them.  We figure, hey its their content, we are just providing a service for consumers to find it in one place.  Its not like Google charges people to be in their search engine&#8230;  But surprisingly, this mentality is unheard of in the travel industry.<br />
2. Many travel startups are founded by Joe Important Blow, previously from Expedia, Travelocity, or whatever.  Obviously this attracts lots of VC interest because of their &#8220;strong management background&#8221; but my take is that if they were looking out for the suits and not the traveler at their previous large company, they probably have that ingrained in them at their new well hyped startup too.<br />
3.  As pointed out in the blog there is a huge amount of VC money being thrown around.    I have mixed feelings about this, because I think a lot of that excess will go to leather chairs and fancy conference rooms, ala bubble 1.0.  Obviously thats not going to benefit the traveler, and that sort of misses the whole point. On the otherhand despite Katie&#8217;s beliefs, a new innovative entry into the online travel space is NOT necessarily &#8220;low capital business&#8221;.  I can attest to quotes we&#8217;ve received from potential technology partners and tell you metasearching is not cheap, and there are a lot of other areas in the travel platform that need a decent level of investment as well.</p>
<p>As for us, we will continue to quietly bootstrap, and build a platform with the traveler in mind.  At this point we are at a very early level, but our mentality is that innovation in the travel space is a marathon, not a sprint, and we think thats the right longterm strategy because our longterm vision is focused on real travelers like us, not suits with big pocket books.</p>
<p>Jeremy Almond<br />
Founder of Travature.com</p>
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		<title>By: CBH</title>
		<link>http://gigaom.com/2006/08/11/groople/#comment-122074</link>
		<dc:creator><![CDATA[CBH]]></dc:creator>
		<pubDate>Thu, 20 Sep 2007 04:59:30 +0000</pubDate>
		<guid isPermaLink="false">http://gigaom.wordpress.com/2006/08/11/groople/#comment-122074</guid>
		<description><![CDATA[&lt;p&gt;It&#039;s astonishing that consumers know so little about the travel industry.  This is precisely why the expedia&#039;s, orbtiz, travelocity, and the like continue to get away with mediocrity.  Btw, for those of you who care to know, cfare&#039;s claim to exclusive consolidator fares is nothing but a myth. These fares are available to any online travel site that signs up with one of the many consolidators out there.&lt;/p&gt;]]></description>
		<content:encoded><![CDATA[<p>It&#8217;s astonishing that consumers know so little about the travel industry.  This is precisely why the expedia&#8217;s, orbtiz, travelocity, and the like continue to get away with mediocrity.  Btw, for those of you who care to know, cfare&#8217;s claim to exclusive consolidator fares is nothing but a myth. These fares are available to any online travel site that signs up with one of the many consolidators out there.</p>
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	<item>
		<title>By: Sean</title>
		<link>http://gigaom.com/2006/08/11/groople/#comment-122073</link>
		<dc:creator><![CDATA[Sean]]></dc:creator>
		<pubDate>Thu, 21 Jun 2007 13:58:12 +0000</pubDate>
		<guid isPermaLink="false">http://gigaom.wordpress.com/2006/08/11/groople/#comment-122073</guid>
		<description><![CDATA[&lt;p&gt;Mostly its because people know the name expedia but have no idea how to find the info elsewhere&lt;/p&gt;]]></description>
		<content:encoded><![CDATA[<p>Mostly its because people know the name expedia but have no idea how to find the info elsewhere</p>
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		<title>By: DBH</title>
		<link>http://gigaom.com/2006/08/11/groople/#comment-122072</link>
		<dc:creator><![CDATA[DBH]]></dc:creator>
		<pubDate>Sun, 20 May 2007 20:21:03 +0000</pubDate>
		<guid isPermaLink="false">http://gigaom.wordpress.com/2006/08/11/groople/#comment-122072</guid>
		<description><![CDATA[&lt;p&gt;Booking travel online is much more convenient and has become extremely easy for customers.&lt;/p&gt;]]></description>
		<content:encoded><![CDATA[<p>Booking travel online is much more convenient and has become extremely easy for customers.</p>
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		<title>By: Philanthropic Travel Worldwide</title>
		<link>http://gigaom.com/2006/08/11/groople/#comment-122071</link>
		<dc:creator><![CDATA[Philanthropic Travel Worldwide]]></dc:creator>
		<pubDate>Fri, 18 Aug 2006 01:24:29 +0000</pubDate>
		<guid isPermaLink="false">http://gigaom.wordpress.com/2006/08/11/groople/#comment-122071</guid>
		<description><![CDATA[&lt;p&gt;&quot;When it comes to actually booking an entire multi-component trip, it is still more convenient, however, to use an online travel agency and will remain so for quite some time.&quot;&lt;/p&gt;

&lt;p&gt;Especially if your intention is to experience private, luxury, philanthropic travel.&lt;/p&gt;

&lt;p&gt;The Philanthropic Travel Foundation&lt;/p&gt;

&lt;p&gt;Our mission is to connect people from around the world at the heart. Please join us at a humanitarian outreach program for a half-day of fulfilling and intense personal discovery next time you are enjoying the luxury of exotic travel. Our planning resources are free to travelers and non-profit organizations.&lt;/p&gt;]]></description>
		<content:encoded><![CDATA[<p>&#8220;When it comes to actually booking an entire multi-component trip, it is still more convenient, however, to use an online travel agency and will remain so for quite some time.&#8221;</p>
<p>Especially if your intention is to experience private, luxury, philanthropic travel.</p>
<p>The Philanthropic Travel Foundation</p>
<p>Our mission is to connect people from around the world at the heart. Please join us at a humanitarian outreach program for a half-day of fulfilling and intense personal discovery next time you are enjoying the luxury of exotic travel. Our planning resources are free to travelers and non-profit organizations.</p>
]]></content:encoded>
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		<title>By: JEB</title>
		<link>http://gigaom.com/2006/08/11/groople/#comment-122070</link>
		<dc:creator><![CDATA[JEB]]></dc:creator>
		<pubDate>Wed, 16 Aug 2006 16:29:24 +0000</pubDate>
		<guid isPermaLink="false">http://gigaom.wordpress.com/2006/08/11/groople/#comment-122070</guid>
		<description><![CDATA[&lt;p&gt;The term bubble doesn&#039;t seem to apply to online travel startups. The time of the mega travel start-ups like Expedia and Travelocity - the only two truly huge  - Orbitz was an airline backed venture at the start - seems to have past. In the last few years traditional travel companies, especially in Europe have entered the online market and compete strongly with them. What many people consider travel start-ups, like Kayaka, FareChase, Mobissimo and the like, are not really travel companies but advertising revenue based meta search outfits. So, to speak of a bubble in online travel is not appropriate. The shift to supplier&#039;s own websites is quite strong, especially for brand loyal travelers and the meta-searchers have made it a lot easier to track the prices of these suppliers. When it comes to actually booking an entire multi-component trip, it is still more convenient, however, to use an online travel agency and will remain so for quite some time.&lt;/p&gt;]]></description>
		<content:encoded><![CDATA[<p>The term bubble doesn&#8217;t seem to apply to online travel startups. The time of the mega travel start-ups like Expedia and Travelocity &#8211; the only two truly huge  &#8211; Orbitz was an airline backed venture at the start &#8211; seems to have past. In the last few years traditional travel companies, especially in Europe have entered the online market and compete strongly with them. What many people consider travel start-ups, like Kayaka, FareChase, Mobissimo and the like, are not really travel companies but advertising revenue based meta search outfits. So, to speak of a bubble in online travel is not appropriate. The shift to supplier&#8217;s own websites is quite strong, especially for brand loyal travelers and the meta-searchers have made it a lot easier to track the prices of these suppliers. When it comes to actually booking an entire multi-component trip, it is still more convenient, however, to use an online travel agency and will remain so for quite some time.</p>
]]></content:encoded>
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	<item>
		<title>By: SN</title>
		<link>http://gigaom.com/2006/08/11/groople/#comment-122069</link>
		<dc:creator><![CDATA[SN]]></dc:creator>
		<pubDate>Tue, 15 Aug 2006 13:58:30 +0000</pubDate>
		<guid isPermaLink="false">http://gigaom.wordpress.com/2006/08/11/groople/#comment-122069</guid>
		<description><![CDATA[&lt;p&gt;In regards to the comment above about Expedia&#039;s customer service being so terrible, often times it&#039;s not so much Expedia causing the grief as it is the hotel (in the case of a hotel booking, I can&#039;t speak for air and car).  I manage the relationship with Expedia for our company and in virtually every instance there is an issue with a guest either myself or a member of my staff is contacted in an effort to make the situation &quot;right&quot; in the eyes of the guest.&lt;/p&gt;

&lt;p&gt;This may not be the case for all of Expedia&#039;s hotel partners simply because the market is huge, and many of them don&#039;t take the time to foster a strong relationship with this client.  However the value of such a relationship is evidenced to me each and every time I&#039;m given the opportunity to make up where I fell short in the eyes of my guests.&lt;/p&gt;]]></description>
		<content:encoded><![CDATA[<p>In regards to the comment above about Expedia&#8217;s customer service being so terrible, often times it&#8217;s not so much Expedia causing the grief as it is the hotel (in the case of a hotel booking, I can&#8217;t speak for air and car).  I manage the relationship with Expedia for our company and in virtually every instance there is an issue with a guest either myself or a member of my staff is contacted in an effort to make the situation &#8220;right&#8221; in the eyes of the guest.</p>
<p>This may not be the case for all of Expedia&#8217;s hotel partners simply because the market is huge, and many of them don&#8217;t take the time to foster a strong relationship with this client.  However the value of such a relationship is evidenced to me each and every time I&#8217;m given the opportunity to make up where I fell short in the eyes of my guests.</p>
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