17 Comments

Summary:

This actually gives credence to Verizon’s "Can you hear me now?" slogan since T-Mobile customers on the HSDPA network can’t say "Can you Skype me now?" Looks like the cellular carrier is planning strict adherence to their network do’s and don’ts. On the unacceptable list: VoIP […]

This actually gives credence to Verizon’s "Can you hear me now?" slogan since T-Mobile customers on the HSDPA network can’t say "Can you Skype me now?" Looks like the cellular carrier is planning strict adherence to their network do’s and don’ts. On the unacceptable list: VoIP calls and Instant Messaging. The stated penalty: risk of expulsion from the network. Sounds painful.

This coincides with T-Mobile’s HSDPA flat rate data plan called Web ‘n’ Walk Professional. Looks like you can Web, you can Walk, but you can’t Walk and Talk at the same time on the network at up to 1.8 Mbps of bandwidth speed. Ouch! I understand that the cellular carriers are looking to make money, but this is like my electric company telling me I can’t shoot an extension cord to my neighbor’s house so he can run his weed-wacker. C’mon….

-kct

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  6. Can you say poor customer service?

    I can see some backlash on this policy.

    Cellular wireless and 802.11 wireless are equivalent and they cannot simply impose a restriction on a specific set of services.

    I can see a cable company offering WiMax in the near future and not have the same restriction.

    When will phone companies learn?

  7. On the unacceptable list: VoIP calls and Instant Messaging. The stated penalty: risk of expulsion from the network. Sounds painful. man that sucks
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  8. Josh Einstein Thursday, May 11, 2006

    Your analogy is a little off. You pay for electricity by kilowatt hour. If they had a flat rate plan I’m sure they’d not be happy about you running a cord. Just like the cable company doesn’t let you run cable to your neighbor.

    BUT… cell phone companies have to get with the program. VoIP has changed the rules. I’m in telecom so I deal with alot of dummies that refuse to look forward. The fact is, you can’t charge for minutes anymore and stay in business. You have to adapt your business to sell features and other services. Minutes are a commodity and LNP makes it way too easy to ditch your carrier for someone else.

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