Ok, lets look at the residential market. Customer has to have high-speed internet access, but not from a Bell (DSL). So that leaves us with (essentially) with people receiving broadband access from their cable company, who is or will be selling Voip as an add on. Today, Vonage is cheaper (alot) than my cable company’s Voip product, but (a) it wont be for long, and (b) my Bell phone line is already only $40 a month all I can eat. Some will sign up, but there will not be enough to sustain the business models.

VoIP will be a marketing driven, slowly shrinking business opportunity. Communications services will integrate different sensuous modes (text, voice, images) and compete on presence qualities.