48 Comments

Summary:

Updated: A few weeks ago, I had a healthy and civilized debate with the gents from 37Signals (followed subsequently with a podcast with questionable sound quality) on the issue of scale and scalability. I laid out my case, they responded with theirs and so we went. […]

Updated: A few weeks ago, I had a healthy and civilized debate with the gents from 37Signals (followed subsequently with a podcast with questionable sound quality) on the issue of scale and scalability. I laid out my case, they responded with theirs and so we went.

Over past 48 hours, there have been reports of Web 2.0 outages. Six Apart, one of the biggest blog service provider is experiencing serious downtime, which has left many a few influential bloggers in a tears of rage. (maybe that’s why it hasn’t made it to Mememorandum and Tailrank as yet?)

The TypePad application is currently unavailable, which means that users will not be able to log in, and visitors to weblogs will not be able to post comments. We are working to bring TypePad back online as soon as possible.

“Plus they’ve put up people#s blogs from last Friday, implying that this is when they last backed up – could they truly be this incompetent?,” writes Russell Buckley, the mobile guru who co-authors Mobhappy with Carlo Longino. The company says it is deploying the back-up copies from 2 days ago, but Buckley disagrees and says, “This is not true. Our last post is from last Friday. That’s 7 days of data lost and I assume not backed up.”

TypePad has been growing so rapidly that it is finding the hard way that scale & scalablity matter. Are they the only ones?

Not really over past few days Bloglines, Feedster and WordPress.com have been behaving like a temperamental three-year-old with a flu.

(GrabPref is a great site to keep tabs on the performance of these service.)

Why even Photo Matt was off line. Here is what the Bloglines team had to say:

We’re not going to beat around the bush about this. Bloglines performance has sucked eggs lately. Why? In short, Bloglines has been busting at the seams like the Incredible Hulk.All of us here at Bloglines have been foregoing sleep and social lives over the past several months to keep Bloglines running and preparing for our move to a new access center (with bigger britches and a very elastic waistline).

Uptime data courtesy of Grabpref.

Niall Kennedy says he will be parked outside SixApart offices and bring regular updates on the big-blog meltdown. Bring him doggie bags people. Here is a link to his interview with Anil Dash

  1. [...] Note to Om: we have not been Memeorandum’ed because we can’t publish on our blogs! [...]

    Share
  2. Yeah, Typepad has basically shut down the business2blog today, and set it back to last Friday. This is extremely frustrating and completely unacceptable.

    Six Apart may be a “Web 2.0″ company, but it is facing some very Web 1.0 problems. Sort of reminds me of eBay’s early outages. Assuming that Six Apart is built on cheap off-the-shelf servers, I guess now we’ll see whether cheap scales.

    In the meantime, anyone out there know which hosted blogging service has the most industrial-strength offering, or is this pretty much what we are stuck with?

    Share
  3. Great bit information. There are two sets of numbers.

    Whenever average seek time is high it means one of two things. Product is designed poorly or
    Vendor does not have enough bandwidth ( This one is easy to fix $$$). On the other hand if availability is below 99% then most probably the service has lot of bottle necks in the design. Best advise look for alternate vendor.

    Share
  4. I would offer the problem isn’t that growth wasn’t considered from the start, rather that it hasn’t been *reconsidered* by some of these services frequently enough.

    Dare Obasanjo from Microsoft talks about how even the big guys have these issues from the position of a company that launched MSN Spaces and grew it to 3x LiveJournal in 1 year:

    “The fact is that everyone has scalability issues, no one can deal with their service going from zero to a few million users without revisiting almost every aspect of their design and architecture.”

    Share
  5. del.icio.us was down for about 5 hours the night before last also… I’m surprised nobody has talked about that. It crippled me since just about all of my bookmarks are there.

    Share
  6. I was going to mention the del.icio.us outage too — they said it would only be an hour, but it was several times that long. Something about moving servers or something — but it made me realize how much I use the damn thing.

    Share
  7. Typepad lost a few entries I had written as well, bigtime suckage.

    There’s a difference between a service being down for a little while and them actually losing your data. Absolutely ridiculous.

    Anil, you’re probably reading this, what are you guys going to do about the data loss?

    Share
  8. There are 2 reasons why I run my own blogging server (I use Blojsom) 1) because I am picky about where MY essays reside — my post are mine and I don’t like it being somewhere else, and 2) because I have control of the information, etc. — if something goes wrong, well it is my own fault.

    ceo

    Share
  9. Jason says “The fact is that everyone has scalability issues, no one can deal with their service going from zero to a few million users without revisiting almost every aspect of their design and architecture.â€? Sorry, I have to disagree. There are lot of load and stress testing tools to check your scalability. Rewrite many times before you launch the product not afterwards.

    Share
  10. Well, to be fair, Earthlink DSL for California was down all of yesterday. I’d rather have my browser give me a 404 error at a web 2.0 site than just show me the admin panel of my modem for 16 hours.

    Share

Comments have been disabled for this post