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Summary:

Tablet Authority (TA) is an online retailer specializing in the sale of Tablet PCs made by Motion Computing. A recent press release from Tablet Authority introduces their new TLC Program for their customers. Here’s how it works, if you have to send your Motion Tablet PC […]

Tablet Authority (TA) is an online retailer specializing in the sale of Tablet PCs made by Motion Computing. A recent press release from Tablet Authority introduces their new TLC Program for their customers. Here’s how it works, if you have to send your Motion Tablet PC that you’ve purchased from TA they will overnight you a loaner Tablet to use until you get your own back from Motion. The new service is available in durations from 1 – 3 years and starts at $50. Sounds like a good deal to me, especially considering TA has very competitive prices on Motion Tablets.

(via Tablet PC Talk)

  1. James, this sounds like a great service. I had to send my Motion in for service and have chronicled the experience on my site. I am pleased to report that the experience was very positive! I know that some folks on “the Buzz” have approached Motion with trepidation because of alleged “service issues”. I didn’t find any.

    I sure would have loved a replacement for the 10 days. As you well know, when you are without your tablet, you are kind of lost. I haven’t felt quite right since I shipped it off to Motion.

    I thought it was/is important to “talk up” my experience because customer service is as important as the device itself when contemplating a purchase.

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