Comments on: Google Dials-In The AdWords http://gigaom.com/2005/11/23/google-dials-in-the-adwords/ Tracking the Internet Evolution Wed, 09 Jul 2008 06:48:19 +0000 http://wordpress.org/?v=MU By: Phoneranger http://gigaom.com/2005/11/23/google-dials-in-the-adwords/#comment-35284 Phoneranger Sun, 27 Nov 2005 17:36:30 +0000 http://gigaom.wordpress.com/2005/11/23/google-dials-in-the-adwords/#comment-35284 Hans has this in beta already http://www.callinsearch.com/index.htm You can click inside search results to Skypeme active websites like ours Hans has this in beta already
http://www.callinsearch.com/index.htm

You can click inside search results to Skypeme active websites like ours

]]> By: Samir http://gigaom.com/2005/11/23/google-dials-in-the-adwords/#comment-35282 Samir Fri, 25 Nov 2005 16:08:40 +0000 http://gigaom.wordpress.com/2005/11/23/google-dials-in-the-adwords/#comment-35282 One of th best ones is voice star--they are doing the most ppcall programs for publishers right now. Microsoft likes them: http://scobleizer.wordpress.com/2005/11/19/58-is-web-20-a-bubble/ One of th best ones is voice star–they are doing the most ppcall programs for publishers right now. Microsoft likes them:
http://scobleizer.wordpress.com/2005/11/19/58-is-web-20-a-bubble/

]]> By: cs http://gigaom.com/2005/11/23/google-dials-in-the-adwords/#comment-35280 cs Fri, 25 Nov 2005 13:55:43 +0000 http://gigaom.wordpress.com/2005/11/23/google-dials-in-the-adwords/#comment-35280 Canada's Yellow Pages Directory has it running in the Toronto area. See canada411.ca or yellowpages.ca, do a category search in the city of toronto for example auto dealers. You'll see a click to call button on certain listings and just follow the instructions. Pretty impressive...watch the dialogue box on your pc as the call is placed. Everything is tracked (# of rings, duration of call) which means auditable. Technology supplier is Engenio but don't underestimate value of database behind it. As far as maps, well each listing has a map function as well unless it has a national number for multiple locations. Canada’s Yellow Pages Directory has it running in the Toronto area. See canada411.ca or yellowpages.ca, do a category search in the city of toronto for example auto dealers. You’ll see a click to call button on certain listings and just follow the instructions. Pretty impressive…watch the dialogue box on your pc as the call is placed. Everything is tracked (# of rings, duration of call) which means auditable. Technology supplier is Engenio but don’t underestimate value of database behind it. As far as maps, well each listing has a map function as well unless it has a national number for multiple locations.

]]> By: V http://gigaom.com/2005/11/23/google-dials-in-the-adwords/#comment-35278 V Fri, 25 Nov 2005 06:01:50 +0000 http://gigaom.wordpress.com/2005/11/23/google-dials-in-the-adwords/#comment-35278 OM, everyone is waiting for the company powering this marvel. At your convenience :) OM, everyone is waiting for the company powering this marvel. At your convenience :)

]]> By: Alec Saunders http://gigaom.com/2005/11/23/google-dials-in-the-adwords/#comment-35276 Alec Saunders Thu, 24 Nov 2005 16:49:58 +0000 http://gigaom.wordpress.com/2005/11/23/google-dials-in-the-adwords/#comment-35276 Great analysis Venkatesh. Much more detailed than what I had done. We're both thinking along the same lines though. I've been writing quite a bit recently on a topic I call Voice 2.0 which is the intersection of Web 2.0 and voice. Great analysis Venkatesh. Much more detailed than what I had done. We’re both thinking along the same lines though. I’ve been writing quite a bit recently on a topic I call Voice 2.0 which is the intersection of Web 2.0 and voice.

]]> By: Venkatesh http://gigaom.com/2005/11/23/google-dials-in-the-adwords/#comment-35274 Venkatesh Thu, 24 Nov 2005 16:41:47 +0000 http://gigaom.wordpress.com/2005/11/23/google-dials-in-the-adwords/#comment-35274 Alex, Its interesting to read your comments about one would go about building a VOIP system. It would be a three pronged approach 1. A VOIP server ( as you had pointed out) 2. Automated voice/ keyboard request automation,similar to the Voice Based IVR we are used to in PSTN 3. API for allowing embedding click to call in HTML capable screen. More <a href="http://amanthan.blogspot.com/2005/11/positioning-voip-in-web-20_01.html" rel="nofollow">here</a> Alex,
Its interesting to read your comments about one would go about building a VOIP system. It would be a three pronged approach

1. A VOIP server ( as you had pointed out)
2. Automated voice/ keyboard request automation,similar to the Voice Based IVR we are used to in PSTN
3. API for allowing embedding click to call in HTML capable screen.

More here

]]> By: skibare http://gigaom.com/2005/11/23/google-dials-in-the-adwords/#comment-35272 skibare Thu, 24 Nov 2005 15:04:40 +0000 http://gigaom.wordpress.com/2005/11/23/google-dials-in-the-adwords/#comment-35272 Ok, I will ""PLAY"""" along======I am Guessing eStara=======what do I win with the PRIZE OM?????? Skibare Ok, I will “”PLAY”"”" along======I am Guessing eStara=======what do I win with the PRIZE OM??????

Skibare

]]> By: VoIP: Here Today! -- Alec Saunders .LOG http://gigaom.com/2005/11/23/google-dials-in-the-adwords/#comment-35270 VoIP: Here Today! -- Alec Saunders .LOG Thu, 24 Nov 2005 12:47:06 +0000 http://gigaom.wordpress.com/2005/11/23/google-dials-in-the-adwords/#comment-35270 [...] Google’s Click-to-Call beta yesterday is generating some interesting comment about the nature of VoIP over on Om Malik’s site.  I’m sure that Google is terminating the calls on PSTN handsets, because the vast majority of the custooers wanting to wse the service do not yet have VoIP softphones, and may never have softphones.  Wireless phones are ubiquitous. [...] [...] Google’s Click-to-Call beta yesterday is generating some interesting comment about the nature of VoIP over on Om Malik’s site.  I’m sure that Google is terminating the calls on PSTN handsets, because the vast majority of the custooers wanting to wse the service do not yet have VoIP softphones, and may never have softphones.  Wireless phones are ubiquitous. [...]

]]> By: Sunil Chhaya http://gigaom.com/2005/11/23/google-dials-in-the-adwords/#comment-35268 Sunil Chhaya Thu, 24 Nov 2005 06:47:24 +0000 http://gigaom.wordpress.com/2005/11/23/google-dials-in-the-adwords/#comment-35268 Hey, I just used that click-to-call thing yesterday from Canada (a Customer Service tool used by TD Canada Trust Bank), and it was pretty cool. I got a call instantaneously from their customer service person - a live person at that!! No waiting listening to elevator music etc. The only glitch in this grand scheme of things was that I still did not get the work done for which I made the call!! So, in the end, it's the 'behind-the-scenes' processes that have to be upgraded so that the company derives the maximum value out of these tools. Hey, I just used that click-to-call thing yesterday from Canada (a Customer Service tool used by TD Canada Trust Bank), and it was pretty cool. I got a call instantaneously from their customer service person - a live person at that!! No waiting listening to elevator music etc. The only glitch in this grand scheme of things was that I still did not get the work done for which I made the call!! So, in the end, it’s the ‘behind-the-scenes’ processes that have to be upgraded so that the company derives the maximum value out of these tools.

]]> By: Lint http://gigaom.com/2005/11/23/google-dials-in-the-adwords/#comment-35266 Lint Thu, 24 Nov 2005 06:34:11 +0000 http://gigaom.wordpress.com/2005/11/23/google-dials-in-the-adwords/#comment-35266 Google Click-to-Call works fine with the Camino browser on OS X (I just tested it). Even if you still think there's a problem, I'd appreciate it if you didn't make blanket statements about Google or Mac OS based on an anecdotal experience in a very non-standard configuration. I appreciate your interest and reporting on Click-to-Call though. Google Click-to-Call works fine with the Camino browser on OS X (I just tested it). Even if you still think there’s a problem, I’d appreciate it if you didn’t make blanket statements about Google or Mac OS based on an anecdotal experience in a very non-standard configuration. I appreciate your interest and reporting on Click-to-Call though.

]]> By: Om Malik http://gigaom.com/2005/11/23/google-dials-in-the-adwords/#comment-35264 Om Malik Thu, 24 Nov 2005 06:12:04 +0000 http://gigaom.wordpress.com/2005/11/23/google-dials-in-the-adwords/#comment-35264 venkatesh, from what i understand is that they are using voip as transport - not using "voip client on desktop" for now. i think it would be, as you point out, fairly easy to bring this "desktop client aka google talk to call out functionality" to the market for them. venkatesh,

from what i understand is that they are using voip as transport - not using “voip client on desktop” for now. i think it would be, as you point out, fairly easy to bring this “desktop client aka google talk to call out functionality” to the market for them.

]]> By: Venkatesh http://gigaom.com/2005/11/23/google-dials-in-the-adwords/#comment-35262 Venkatesh Thu, 24 Nov 2005 06:08:30 +0000 http://gigaom.wordpress.com/2005/11/23/google-dials-in-the-adwords/#comment-35262 OM, As you said its not a VoIP thing "yet". Its just call redirecting via a third party. Its on the lines of AOL-Ingenio "per per call" concept. But I don't think it would take much to make it a "click to call" via Google Talk. Besides for smaller advertisers, they cannot have 24/7 call centers to take these calls, so it would be convinient for them to have a call back number to pursue any leads when people are available. OM,
As you said its not a VoIP thing “yet”. Its just call redirecting via a third party. Its on the lines of AOL-Ingenio “per per call” concept. But I don’t think it would take much to make it a “click to call” via Google Talk. Besides for smaller advertisers, they cannot have 24/7 call centers to take these calls, so it would be convinient for them to have a call back number to pursue any leads when people are available.

]]> By: Om Malik http://gigaom.com/2005/11/23/google-dials-in-the-adwords/#comment-35260 Om Malik Thu, 24 Nov 2005 06:00:47 +0000 http://gigaom.wordpress.com/2005/11/23/google-dials-in-the-adwords/#comment-35260 anyway since it was creating confusion, i ended up editing out the mac line. anyway since it was creating confusion, i ended up editing out the mac line.

]]> By: Om Malik http://gigaom.com/2005/11/23/google-dials-in-the-adwords/#comment-35258 Om Malik Thu, 24 Nov 2005 05:44:45 +0000 http://gigaom.wordpress.com/2005/11/23/google-dials-in-the-adwords/#comment-35258 i am currrently using the camino browser, and well, the mac browser is not showing any random click-to-call ads. however i saw some when using a PC browser. just thought it might be something others say it as well. i am currrently using the camino browser, and well, the mac browser is not showing any random click-to-call ads. however i saw some when using a PC browser. just thought it might be something others say it as well.

]]> By: Lint http://gigaom.com/2005/11/23/google-dials-in-the-adwords/#comment-35256 Lint Thu, 24 Nov 2005 05:26:22 +0000 http://gigaom.wordpress.com/2005/11/23/google-dials-in-the-adwords/#comment-35256 Om, what do you mean "not working on a Mac" ? It seems to work fine on Safari and FF 1.0.4 for Mac. For which browser/version and Mac OS version did you see a problem? Om, what do you mean “not working on a Mac” ?
It seems to work fine on Safari and FF 1.0.4 for Mac.
For which browser/version and Mac OS version did you see a problem?

]]> By: Rick http://gigaom.com/2005/11/23/google-dials-in-the-adwords/#comment-35254 Rick Thu, 24 Nov 2005 04:46:28 +0000 http://gigaom.wordpress.com/2005/11/23/google-dials-in-the-adwords/#comment-35254 As I understand this Google click-to-call from Keating's post, it isn't voip, rather phone to phone. You have to type your phone number, so that it calls your phone. As I understand this Google click-to-call from Keating’s post, it isn’t voip, rather phone to phone. You have to type your phone number, so that it calls your phone.

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