Comments on: The State of VoIP – Pretty Good http://gigaom.com/2005/11/13/the-state-of-voip-pretty-good/ Trusted Insights and Conversations on the Next Wave of Technology Thu, 26 Nov 2009 01:34:40 +0000 http://wordpress.com/ hourly 1 By: Logical Infomatics http://gigaom.com/2005/11/13/the-state-of-voip-pretty-good/#comment-34368 Logical Infomatics Wed, 06 Sep 2006 17:54:13 +0000 http://gigaom.wordpress.com/2005/11/13/the-state-of-voip-pretty-good/#comment-34368 <p><strong>cable modem fax…</strong></p> <p>This article describes how to configure Microsoft Fax so that your modem automatically answers the phone to receive incoming faxes…</p> cable modem fax…

This article describes how to configure Microsoft Fax so that your modem automatically answers the phone to receive incoming faxes…

]]> By: vbwkcjtt http://gigaom.com/2005/11/13/the-state-of-voip-pretty-good/#comment-34366 vbwkcjtt Thu, 20 Jul 2006 18:29:43 +0000 http://gigaom.wordpress.com/2005/11/13/the-state-of-voip-pretty-good/#comment-34366 <p><strong>ocffwkzic…</strong></p> <p>owrcoldcts fdmnwdaww hmlybvrkc…</p> ocffwkzic…

owrcoldcts fdmnwdaww hmlybvrkc…

]]> By: Russell http://gigaom.com/2005/11/13/the-state-of-voip-pretty-good/#comment-34364 Russell Fri, 06 Jan 2006 22:15:44 +0000 http://gigaom.wordpress.com/2005/11/13/the-state-of-voip-pretty-good/#comment-34364 <p>How would you think a company like Level 3, will benefit from the growth in VOIP but possibly the growth weighed toward Cable than other types of ISPs?</p> How would you think a company like Level 3, will benefit from the growth in VOIP but possibly the growth weighed toward Cable than other types of ISPs?

]]> By: Andre Oppermann http://gigaom.com/2005/11/13/the-state-of-voip-pretty-good/#comment-34362 Andre Oppermann Mon, 14 Nov 2005 16:39:10 +0000 http://gigaom.wordpress.com/2005/11/13/the-state-of-voip-pretty-good/#comment-34362 <p>Om, that's not what I'm saying. I say the cable guys don't sell VoIP. They sell a POTS analog plug. A local loop going over the cable network. Their use of VoIP (the technology) for their backhaul doesn't matter in the grand scheme of things (other than for the equipment makers that is). They'd have used whatever if it were cheap and fit with their cable technology networks.</p> <p>It would be interesting to know how many Vonage customers chose them for their VoI (Voice over Internet) capabilities (that is plug in anywhere) and how many chose them because they were simply cheaper than their Telco, either in subscription/feature/call-plan fees. The latter customers are latent switchers to cable phone (note: not cable VoIP).</p> <p>Conclusion is that Vonage is competing in two different areas for two subsets of their customers. In one they compete against the telco's and cable guys and in the other they compete against other VoI services.</p> Om, that’s not what I’m saying. I say the cable guys don’t sell VoIP. They sell a POTS analog plug. A local loop going over the cable network. Their use of VoIP (the technology) for their backhaul doesn’t matter in the grand scheme of things (other than for the equipment makers that is). They’d have used whatever if it were cheap and fit with their cable technology networks.

It would be interesting to know how many Vonage customers chose them for their VoI (Voice over Internet) capabilities (that is plug in anywhere) and how many chose them because they were simply cheaper than their Telco, either in subscription/feature/call-plan fees. The latter customers are latent switchers to cable phone (note: not cable VoIP).

Conclusion is that Vonage is competing in two different areas for two subsets of their customers. In one they compete against the telco’s and cable guys and in the other they compete against other VoI services.

]]> By: Om Malik http://gigaom.com/2005/11/13/the-state-of-voip-pretty-good/#comment-34360 Om Malik Mon, 14 Nov 2005 14:44:48 +0000 http://gigaom.wordpress.com/2005/11/13/the-state-of-voip-pretty-good/#comment-34360 <p>andre, you are saying exactly what i pointed out - cable guys are making it simple, and keeping out the VoIP gunk from their sales pitch and consumers are responding nicely to it. I think rest of it is semantics...</p> andre, you are saying exactly what i pointed out – cable guys are making it simple, and keeping out the VoIP gunk from their sales pitch and consumers are responding nicely to it. I think rest of it is semantics…

]]> By: Andre Oppermann http://gigaom.com/2005/11/13/the-state-of-voip-pretty-good/#comment-34358 Andre Oppermann Mon, 14 Nov 2005 14:22:34 +0000 http://gigaom.wordpress.com/2005/11/13/the-state-of-voip-pretty-good/#comment-34358 <p>One more thing. Time Warner Cable customers are not aware they are VoIP subscribers, they just bought cable phone. Whereas Vonage customers have specifically bought a VoI(P) service.</p> One more thing. Time Warner Cable customers are not aware they are VoIP subscribers, they just bought cable phone. Whereas Vonage customers have specifically bought a VoI(P) service.

]]> By: Andre Oppermann http://gigaom.com/2005/11/13/the-state-of-voip-pretty-good/#comment-34357 Andre Oppermann Mon, 14 Nov 2005 14:19:16 +0000 http://gigaom.wordpress.com/2005/11/13/the-state-of-voip-pretty-good/#comment-34357 <p>This growth graph mixing VoIP (as in VoIP the technology) with Voice over Internet is a fallacy. It compares apples to oranges.</p> <p>The cable guys do not directly offer VoIP service, they just use VoIP technology to carry the call from the home to the cable headend (and maybe further). Most of the time the cable voice is on a different channel on the cable network and very strict QoS is done. If you control the wire that's not much of a problem.</p> <p>What TWC and the other cable guys don't offer is VoI (Voice over Internet). You can't plug in your Cisco VoIP phone to the Cable Internet port and use their voice service. You can't take your ATA with you, plug it in somewhere else and be reachable under the same phone number. You only get an analog POTS port to connect your normal in-house phone wiring installation and analog phones (with sometimes severe limitations, modem and fax calls don't work anymore).</p> <p>Voice over Internet using the VoIP technology on the other hand separates the basic connectivity part from the phone service part. You may attach any compatible VoIP technology phone and use it with your VoI service. You may attach said device anywhere you've got a sufficient fast Internet connection no matter where you are geographically. You may use a softphone on a PC or Mac computer.</p> <p>So VoIP and VoI is not the same thing and should not be mixed. In fact a clear distinction should be made but unfortunatly in the current hype nobody does.</p> <p>VoIP (Voice over IP) is a technology that packetizes voice into IP packets.</p> <p>VoC (Voice over Cable) is a service that presents a POTS port to the user and uses VoIP as a means of transporting the voice over a (QoS) managed cable network outside of any Internet functionality and connectivity.</p> <p>VoI (Voice over Internet) is a service that allows to connect a VoIP compatible device anywhere to the Internet. It may perform calls by routing calls end-to-end/peer-to-peer (Skype) or through central or distributed gateways (Vonage).</p> This growth graph mixing VoIP (as in VoIP the technology) with Voice over Internet is a fallacy. It compares apples to oranges.

The cable guys do not directly offer VoIP service, they just use VoIP technology to carry the call from the home to the cable headend (and maybe further). Most of the time the cable voice is on a different channel on the cable network and very strict QoS is done. If you control the wire that’s not much of a problem.

What TWC and the other cable guys don’t offer is VoI (Voice over Internet). You can’t plug in your Cisco VoIP phone to the Cable Internet port and use their voice service. You can’t take your ATA with you, plug it in somewhere else and be reachable under the same phone number. You only get an analog POTS port to connect your normal in-house phone wiring installation and analog phones (with sometimes severe limitations, modem and fax calls don’t work anymore).

Voice over Internet using the VoIP technology on the other hand separates the basic connectivity part from the phone service part. You may attach any compatible VoIP technology phone and use it with your VoI service. You may attach said device anywhere you’ve got a sufficient fast Internet connection no matter where you are geographically. You may use a softphone on a PC or Mac computer.

So VoIP and VoI is not the same thing and should not be mixed. In fact a clear distinction should be made but unfortunatly in the current hype nobody does.

VoIP (Voice over IP) is a technology that packetizes voice into IP packets.

VoC (Voice over Cable) is a service that presents a POTS port to the user and uses VoIP as a means of transporting the voice over a (QoS) managed cable network outside of any Internet functionality and connectivity.

VoI (Voice over Internet) is a service that allows to connect a VoIP compatible device anywhere to the Internet. It may perform calls by routing calls end-to-end/peer-to-peer (Skype) or through central or distributed gateways (Vonage).

]]> By: martin luke http://gigaom.com/2005/11/13/the-state-of-voip-pretty-good/#comment-34356 martin luke Mon, 14 Nov 2005 12:34:11 +0000 http://gigaom.wordpress.com/2005/11/13/the-state-of-voip-pretty-good/#comment-34356 <p>I have had Vonage for over 18-months and never had an outage. My ISP is Cablevision cable.</p> <p>When I looked at 8x8 stats I was not surprised at all. I have tried them twice (with a year in between tries) and both times had to return the gear because their stuff did not work. I was very surprised --- no signal have the time and other would complain of RNA (ring no answer) while I would not hear a thing -:)</p> <p>Unreal.</p> I have had Vonage for over 18-months and never had an outage. My ISP is Cablevision cable.

When I looked at 8×8 stats I was not surprised at all. I have tried them twice (with a year in between tries) and both times had to return the gear because their stuff did not work. I was very surprised — no signal have the time and other would complain of RNA (ring no answer) while I would not hear a thing -:)

Unreal.

]]> By: James Herrington http://gigaom.com/2005/11/13/the-state-of-voip-pretty-good/#comment-34346 James Herrington Mon, 14 Nov 2005 06:09:38 +0000 http://gigaom.wordpress.com/2005/11/13/the-state-of-voip-pretty-good/#comment-34346 <p>Om, I prefer to make a distinction between providers who own their networks vs. those that don't. The cable companies and ILECs have the ability to prioritize their traffic above the VOIP traffic of other providers if they so choose and can easily rollout services of whatever quality they want it to be. But it's the providers such as Vonage, Broadvoice, Voicepulse, Broadvox, etc. that are truly offering a differentiated service in the VOIP market. The first time I setup a voip line with Vonage, it was about 2 1/2 years ago. I ordered my service around 1:00 AM sitting in front of my PC. In less than three minutes I had my number assigned and my calls forwarded to my cell phone with my voice mail forwarding to my email inbox. This is where the phone companies and cable companies don't get it. People (maybe the newer generation of people) aren't necessarily looking for 5 9's quality in their home phone service any more. Mobile phone replacement of landline phones are indicative of the lower priority on voice quality that the newer generation of voice service consumers place on their buying decisions.</p> Om, I prefer to make a distinction between providers who own their networks vs. those that don’t. The cable companies and ILECs have the ability to prioritize their traffic above the VOIP traffic of other providers if they so choose and can easily rollout services of whatever quality they want it to be. But it’s the providers such as Vonage, Broadvoice, Voicepulse, Broadvox, etc. that are truly offering a differentiated service in the VOIP market. The first time I setup a voip line with Vonage, it was about 2 1/2 years ago. I ordered my service around 1:00 AM sitting in front of my PC. In less than three minutes I had my number assigned and my calls forwarded to my cell phone with my voice mail forwarding to my email inbox. This is where the phone companies and cable companies don’t get it. People (maybe the newer generation of people) aren’t necessarily looking for 5 9’s quality in their home phone service any more. Mobile phone replacement of landline phones are indicative of the lower priority on voice quality that the newer generation of voice service consumers place on their buying decisions.

]]> By: Digital Common Sense » The State of VoIP from Om http://gigaom.com/2005/11/13/the-state-of-voip-pretty-good/#comment-34316 Digital Common Sense » The State of VoIP from Om Mon, 14 Nov 2005 03:57:54 +0000 http://gigaom.wordpress.com/2005/11/13/the-state-of-voip-pretty-good/#comment-34316 <p>[...] Om has an interesting and well-thought post online entitled The State of VoIP - Pretty Good If the market trends remain the same, then we will have around 4 million VoIP subscribers in the US by end of 2005, up nearly 300% from a million subscribers at the end of 2004, according to latest data from Telegeography. The revenues have ramped up equally fast - up 473% from 3Q 2005 to $304 million. [...]</p> [...] Om has an interesting and well-thought post online entitled The State of VoIP – Pretty Good If the market trends remain the same, then we will have around 4 million VoIP subscribers in the US by end of 2005, up nearly 300% from a million subscribers at the end of 2004, according to latest data from Telegeography. The revenues have ramped up equally fast – up 473% from 3Q 2005 to $304 million. [...]

]]> By: Slashdoc Beta http://gigaom.com/2005/11/13/the-state-of-voip-pretty-good/#comment-34280 Slashdoc Beta Mon, 14 Nov 2005 03:56:06 +0000 http://gigaom.wordpress.com/2005/11/13/the-state-of-voip-pretty-good/#comment-34280 <p>Well, perhaps it's just that I'm still bitter at Verizon. To be fair, the cable guy did break off a large chunk of the wall and never replaced it while installing the cable. :)</p> Well, perhaps it’s just that I’m still bitter at Verizon. To be fair, the cable guy did break off a large chunk of the wall and never replaced it while installing the cable. :)

]]> By: Rick http://gigaom.com/2005/11/13/the-state-of-voip-pretty-good/#comment-34267 Rick Mon, 14 Nov 2005 02:56:21 +0000 http://gigaom.wordpress.com/2005/11/13/the-state-of-voip-pretty-good/#comment-34267 <p>CableLabs does set standards for the cable companies and they are using Voip codecs by Gips and Broadcom. They are narrowband codecs, not wideband, but they do have a standard.</p> CableLabs does set standards for the cable companies and they are using Voip codecs by Gips and Broadcom. They are narrowband codecs, not wideband, but they do have a standard.

]]> By: Om Malik http://gigaom.com/2005/11/13/the-state-of-voip-pretty-good/#comment-34249 Om Malik Sun, 13 Nov 2005 23:53:27 +0000 http://gigaom.wordpress.com/2005/11/13/the-state-of-voip-pretty-good/#comment-34249 <p>wow, not that is some kind of endorsement. well, i hope the cable guys keep the standards high and make it possible for people to keep the good vibes...</p> wow, not that is some kind of endorsement. well, i hope the cable guys keep the standards high and make it possible for people to keep the good vibes…

]]> By: Slashdoc Beta http://gigaom.com/2005/11/13/the-state-of-voip-pretty-good/#comment-34243 Slashdoc Beta Sun, 13 Nov 2005 23:47:44 +0000 http://gigaom.wordpress.com/2005/11/13/the-state-of-voip-pretty-good/#comment-34243 <p>I didn't think I would ever be using the word "wonderful" to describe my cable company, but that's exactly how I feel after using the Cablevision VoIP, broadband and cable TV package. The phone service in particular is very reliable and the sound quality is great. And just a few months ago they sent me a letter saying that they are LOWERING my monthly bills!</p> <p>I haven't been happier ever since I switched off my Verizon land line and their awful DSL service.</p> I didn’t think I would ever be using the word “wonderful” to describe my cable company, but that’s exactly how I feel after using the Cablevision VoIP, broadband and cable TV package. The phone service in particular is very reliable and the sound quality is great. And just a few months ago they sent me a letter saying that they are LOWERING my monthly bills!

I haven’t been happier ever since I switched off my Verizon land line and their awful DSL service.

]]> By: Om Malik http://gigaom.com/2005/11/13/the-state-of-voip-pretty-good/#comment-34223 Om Malik Sun, 13 Nov 2005 20:02:49 +0000 http://gigaom.wordpress.com/2005/11/13/the-state-of-voip-pretty-good/#comment-34223 <p>the design issue was when you typed in some strange dash marks. that must have triggered off something. thanks for pointing that out. appreciate it</p> the design issue was when you typed in some strange dash marks. that must have triggered off something. thanks for pointing that out. appreciate it

]]> By: Om Malik http://gigaom.com/2005/11/13/the-state-of-voip-pretty-good/#comment-34208 Om Malik Sun, 13 Nov 2005 20:01:41 +0000 http://gigaom.wordpress.com/2005/11/13/the-state-of-voip-pretty-good/#comment-34208 <p>on the point you bring up - look at the gains being made by the cable companies. they are ones with fewer issues than so called independent VoiceIP providers. i think most of the problems have been localized to guys like sun rocket, vonage, broadvoice etc. (verizon and T as well). i think its all about grooming the traffic downwards...</p> on the point you bring up – look at the gains being made by the cable companies. they are ones with fewer issues than so called independent VoiceIP providers. i think most of the problems have been localized to guys like sun rocket, vonage, broadvoice etc. (verizon and T as well). i think its all about grooming the traffic downwards…

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