Boing Boing points out customer service and happy users are not part of Verizon DNA. And then they say, who don’t they love us, but they love iPod…
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1 comment so far
1:40 PM PT
I wonder if there is a weekly meeting at Verizon HQ that goes like this:
Suit 1: No matter how we dick over our customers, they just keep coming back for more.
Suit 2: Hell, we’re still kicking everyone’s ass in terms of net adds.
Suit 1: This is getting boring. We’ve got to come up with something that will really piss people off so that the competition has a chance.
Suit 3: I know! What if we . . .
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