Comments on: iPod Nano and The Curse of Market Leader http://gigaom.com/2005/09/27/ipod-nano-and-the-curse-of-market-leader/ Sat, 11 Feb 2012 00:50:04 +0000 hourly 1 http://wordpress.com/ By: buster http://gigaom.com/2005/09/27/ipod-nano-and-the-curse-of-market-leader/#comment-108403 Mon, 19 Feb 2007 03:53:09 +0000 http://gigaom.wordpress.com/2005/09/27/ipod-nano-and-the-curse-of-market-leader/#comment-108403 complete pr disaster. does anyone even remember this anymore?? comeon, talk about jumping to conclusions.

]]> By: alex http://gigaom.com/2005/09/27/ipod-nano-and-the-curse-of-market-leader/#comment-108402 Sat, 04 Nov 2006 22:50:43 +0000 http://gigaom.wordpress.com/2005/09/27/ipod-nano-and-the-curse-of-market-leader/#comment-108402 how the hell am i supposed to get scratches off my ipod video its impossible ive tried wih evry product even turtl wax

]]> By: cheap ipod nano http://gigaom.com/2005/09/27/ipod-nano-and-the-curse-of-market-leader/#comment-108401 Tue, 07 Feb 2006 20:35:58 +0000 http://gigaom.wordpress.com/2005/09/27/ipod-nano-and-the-curse-of-market-leader/#comment-108401 my nano got really scratched but i recomend a display polish called displex
you can get it on ebay
it gets rid of the scratches
then get a cover for it like i did

]]> By: Shannon http://gigaom.com/2005/09/27/ipod-nano-and-the-curse-of-market-leader/#comment-108400 Mon, 31 Oct 2005 01:22:07 +0000 http://gigaom.wordpress.com/2005/09/27/ipod-nano-and-the-curse-of-market-leader/#comment-108400 My nano is my third ipod (I’ve owned 2 minis) and NEVER did they get as scratched up in one year’s use each as my nano is after 2 weeks of use. For those of you who don’t own a nano, but feel compelled to comment on those of us who are the actual consumers with the pertinent information, first get your facts straight, then comment.

]]> By: Hugome http://gigaom.com/2005/09/27/ipod-nano-and-the-curse-of-market-leader/#comment-108399 Thu, 20 Oct 2005 22:51:58 +0000 http://gigaom.wordpress.com/2005/09/27/ipod-nano-and-the-curse-of-market-leader/#comment-108399 Everybody working in the consumer industry knows that 0,1% defect is quite common and surely not a thing to make a P.R disaster of.

See the stats for chirurgical operations. you ‘d be badly surprised
:-(

]]> By: Doxxic http://gigaom.com/2005/09/27/ipod-nano-and-the-curse-of-market-leader/#comment-108398 Wed, 28 Sep 2005 23:00:15 +0000 http://gigaom.wordpress.com/2005/09/27/ipod-nano-and-the-curse-of-market-leader/#comment-108398 By christmas everyone will have seen a well-working iPod nano, owned by a friend, in reality and want one.

Meanwhile, Joe iPod buyer is going to be totally unaware of this so-called “hype”.

]]> By: ahsan http://gigaom.com/2005/09/27/ipod-nano-and-the-curse-of-market-leader/#comment-108397 Wed, 28 Sep 2005 21:54:33 +0000 http://gigaom.wordpress.com/2005/09/27/ipod-nano-and-the-curse-of-market-leader/#comment-108397 I think the point that the BBC is doing stories on this problem already certifies this as a PR disaster. I have had a mini for 15 months now and it is almost completely scratch-free. I have had it in my jeans pocket, backpack, laptop bag…everywhere. And it is fine. The Nano is yet another example of Apple being too clever/ cute by half. The mini was an excellent product with a sturdy brushed metal case. As a friend said, don’t be shocked to see a “new and improved mini” in stores in the next 6 months.

And to those of you who seem to think that carrying an iPod in your jeans pocket is a sacrilege, where the hell else are you going to carry it? I personally love the AAPL response of “Oh we designed a scratch-proof product that we are charging ridiculous markup. To protect it please buy a $40 sleeve.” Are they out of their minds?!?! There is nothing more infuriating than a company trying to up/cross sell you something based on their incompetence.

]]> By: pwb http://gigaom.com/2005/09/27/ipod-nano-and-the-curse-of-market-leader/#comment-108396 Wed, 28 Sep 2005 20:51:05 +0000 http://gigaom.wordpress.com/2005/09/27/ipod-nano-and-the-curse-of-market-leader/#comment-108396 Josh is right on.

If you don’t own a nano, you really don’t have enough information. My nano is my fifth iPod and it most definitely is *way* more scratch prone than my others. I had it in my pocket with a several month old mini for about an hour and it is completely scratched front and back.

Jim, we’re whining because our experience is based on ownership of other iPods. It’s a simple fact that the nano is much, much more scratch prone than both other iPods and any cell phone.

This is a very real problem for Apple and a very poorly designed part of what is otherwise a fantastic product.

]]> By: Del Miller http://gigaom.com/2005/09/27/ipod-nano-and-the-curse-of-market-leader/#comment-108395 Wed, 28 Sep 2005 14:53:51 +0000 http://gigaom.wordpress.com/2005/09/27/ipod-nano-and-the-curse-of-market-leader/#comment-108395 The point about the market leader accepting a disproportional burden for mistakes is certainly valid, but Apple is far from being a novice at this: Remember the Cube?

Here’s an article from 2000 about Apple getting killed for relatively small issues versus someone like Dell who is never even subjected to inquiry. [Shameless plug warning]

Article: Del Computer Cracks Up
http://www.macopinion.com/columns/engine/00/10/29/index.html

]]> By: Jacqui http://gigaom.com/2005/09/27/ipod-nano-and-the-curse-of-market-leader/#comment-108394 Wed, 28 Sep 2005 13:23:56 +0000 http://gigaom.wordpress.com/2005/09/27/ipod-nano-and-the-curse-of-market-leader/#comment-108394

oh only, 0.01% of our pills will cause violent vomiting… rest is all good. That won’t fly, and this one doesn’t.

Actually, that kind of thing flies in the pharmaceudical industry all the time.

]]> By: Giordano http://gigaom.com/2005/09/27/ipod-nano-and-the-curse-of-market-leader/#comment-108393 Wed, 28 Sep 2005 07:54:38 +0000 http://gigaom.wordpress.com/2005/09/27/ipod-nano-and-the-curse-of-market-leader/#comment-108393 And what about that?

http://arstechnica.com/reviews/hardware/nano.ars/3

Looks like the Nano isn’t so frail after all…

]]> By: sjk http://gigaom.com/2005/09/27/ipod-nano-and-the-curse-of-market-leader/#comment-108392 Wed, 28 Sep 2005 07:46:18 +0000 http://gigaom.wordpress.com/2005/09/27/ipod-nano-and-the-curse-of-market-leader/#comment-108392 Re: Have you actually watched a drug commercial recently?

Ones for sleep medications with side effects that include drowsiness are particularly amusing.

]]> By: Nitin Reddy Katkam http://gigaom.com/2005/09/27/ipod-nano-and-the-curse-of-market-leader/#comment-108391 Wed, 28 Sep 2005 05:48:56 +0000 http://gigaom.wordpress.com/2005/09/27/ipod-nano-and-the-curse-of-market-leader/#comment-108391 This certainly is a production issue and not necessarily a design issue. Perhaps the production team was forced to cut costs then they could’ve switched the kind of material.

I know what it feels like ‘cos I once had a plastic folder that got scratched by a sheet of paper that was printed on by a laser printer!

…and just this morning, a biker added a little scratch to my car :-(

]]> By: moo http://gigaom.com/2005/09/27/ipod-nano-and-the-curse-of-market-leader/#comment-108390 Wed, 28 Sep 2005 05:46:16 +0000 http://gigaom.wordpress.com/2005/09/27/ipod-nano-and-the-curse-of-market-leader/#comment-108390 “1/10 of 1%” is sure getting a lot of attention :-)

Like Microsoft, Apple has to pay the price for being “dominant”.

Will Jobs release an even smaller iPod in the near future? iPod Pico, maybe.

]]> By: Jeremy Pepper http://gigaom.com/2005/09/27/ipod-nano-and-the-curse-of-market-leader/#comment-108389 Wed, 28 Sep 2005 05:17:00 +0000 http://gigaom.wordpress.com/2005/09/27/ipod-nano-and-the-curse-of-market-leader/#comment-108389 Om, you hit the nail on the head in one of your comments. For some reason – people loving the underdog, Apple having that Apply mystique – Apple always gets a free pass in blogs and the public, and then walks away smelling like roses with its PR.

If another company, say FedEx, went out to protect its information and trademark like Apple has, suing blogs and bloggers, they’d be vilified. The uproar over Apple’s strong arm legal tactics is more like a two-day yelp.

If another company, say Dell, had bad customer service and issues with its products, the blogosphere would start a DellHell meme and everyone would be up in arms that Michael should be lynched and that Dell was going down the drains. The uproar over this compared to Dell is negligble.

Apple always gets a free pass because people wear rose colored glasses. If I buy a Nano, why should there be no protection included already – it can’t be hard to throw that in to the box, can it? A failure rate is a failure rate, and yes, consumer electronics can be kludgy, but the “it’s just a small number” response seems lacking.

]]> By: Jim Metsovas http://gigaom.com/2005/09/27/ipod-nano-and-the-curse-of-market-leader/#comment-108388 Wed, 28 Sep 2005 04:26:16 +0000 http://gigaom.wordpress.com/2005/09/27/ipod-nano-and-the-curse-of-market-leader/#comment-108388 This could all easily be fixed if everyone that bought an ipod nano bought an ipod protective kit or screen with it. I bought a protective kit before I even bought my ipod nano. Its called planning ahead instead of whinning about the product. You know it’s small and thin it is susceptible to scratches and smudges. Get a freaking protective kit for it , PROBLEM SOLVED! They are available on EBAY and elsewhere, get off your lazy asses and find a solution to your problems.

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