62 Comments

Summary:

WSJ is running a story on WildBlue, a satellite broadband company that hopes to sell good-speed connections to consumers and businesses who are off the high-speed Internet grid. I wrote about the whole satellite trend last week. But this quote from Greg Caressi, a senior manager […]

WSJ is running a story on WildBlue, a satellite broadband company that hopes to sell good-speed connections to consumers and businesses who are off the high-speed Internet grid. I wrote about the whole satellite trend last week. But this quote from Greg Caressi, a senior manager with the consulting firm Frost & Sullivan sums it up: satellite operators can’t seem to put together the economics to make the service comparable” with terrestrial options, and that will make it difficult to survive 10 years from now.

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  1. Maybe if they have figured out how to increase the speed of light…

  2. Jesse Kopelman Thursday, June 9, 2005

    In my mind the solution is LEO satellites, which in turn means lots of satellites. To get lots of satellites you need to be able to orbit them cheaply ($5M per bird). There are lots of people working on this and competitions like the Ansari X Prize help. Sadly, like many revolutionary things this technology always seems 10 years away . . .

  3. exactly…. the satellite broadband is not ready for prime time and is economically not viable, unless of course providing access to government agencies and all those who can pay mucho dineros.

  4. Wildblue internet Friday, June 17, 2005

    Wildblue internet access is not intended for people with cable or DSL access. It is for rural people with no other options, like myself. I am in rural Arkansas and love the thought of being able to finally surf at broadband speeds and keep my bill in the $50 range.

  5. Wildblue makes money at less than 1 million subscriber’s. According to insiders at SBC project lightspeed will not make it to rural towns in Arkansas before I retire.

    There are 52 Ka band orbitial slots that are useful in the United States expect speed to go up and price to come down within a few years.

    Satellite Interent is here to stay in rural americia

  6. I have WILDBLUE satelite internet
    the download claims are within expectations
    the UPLOAD speeds are terrible at best.
    this causes serious problems with HAND SHAKE and packet information exchange.
    you can FORGET the use of a WEBCAM.
    not even CLOSE to claims.
    WILD BLUE CLAIMS to provide 200kbps upload.
    my service is running in the SINGLE DIGITS. and on rare occasion reaches 45kbps.
    the service is next to none.
    the support team is very nice and helpful and does everything in their power to help.
    unfortuately the work order is trashed or not followed up on.
    NOTHING comes of any problem tickets.
    this is a company destined for disaster.
    the left hand knows nothing of the right hand activity.

  7. I have had the basic wildblue since mid Jan06 it has NEVER done as claimed. Only real plus is quick DL of large email files. It surfs the net slower than my dial up 32k connection. Upload of same email, with 42k attachement…32 sec on dial up, 73-90 on wildblue!! That is fast??? 13 hrs on phone with tech support, and finally got a service call in mid June…no fix, no help…service still stinks!!! it is SLOW for surfing, SLOW for sending email, STINKS gaming and webcams. What stinks worse is their service and all the false promises made that have NEVER occured. I think it is time for all of us to band together and let Wildblue know…Class Action Law Suit!!!!

  8. Everything here said about Wildblue has happened to me as well. I just might as well have stayed with Direcway if I wanted abuse and no service. Only diffence is that at least Wildblue speaks English.

  9. I have had a terrible frustrating experience with Wild Blue Satellite. Would not give the bandwith promised, so my recently purchased Vonage service would not operate. I was left with no phone for more than 3 wks. I sent equipment back, and now will not be reimbursed for possibly more than a mo. Customer service is so very unhelpful, knows nothing. I am given the impression that Wild Blue is doing me a favor by taking my money. I will be angry about how Wild Blue’s so called Customer service treated me for a long time to come. Can say nothing good about Wild Blue Satellite.

  10. my experience is the same as those above. upload and download speeds were far below those advertised and were often much slower than dial-up. i think these folks are asking for a class action lawsuit.

    these folks were involved with the ipod lawsuit against apple:
    http://www.girardgibbs.com

    i suggest contacting them. i have and am awaiting a response.

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