Comments on: Comcast says VoIP will grow us. http://gigaom.com/2005/06/02/comcast-says-voip-will-grow-us/ Trusted Insights and Conversations on the Next Wave of Technology Thu, 26 Nov 2009 06:47:41 +0000 http://wordpress.com/ hourly 1 By: Nancy Hoffman http://gigaom.com/2005/06/02/comcast-says-voip-will-grow-us/#comment-16095 Nancy Hoffman Fri, 10 Jun 2005 02:34:51 +0000 http://gigaom.wordpress.com/2005/06/02/comcast-says-voip-will-grow-us/#comment-16095 <p>If Comcast wants to get -- and KEEP -- the VoIP market, they are going to have to do something about their atrocious customer service. There are entire websites devoted to airing complaints about this company, which should tell you something. So they may get the first of the VoIP market, but in all likelihood, they won't be able to keep it once their competitors catch up.</p> If Comcast wants to get — and KEEP — the VoIP market, they are going to have to do something about their atrocious customer service. There are entire websites devoted to airing complaints about this company, which should tell you something. So they may get the first of the VoIP market, but in all likelihood, they won’t be able to keep it once their competitors catch up.

]]> By: Andy Abramson http://gigaom.com/2005/06/02/comcast-says-voip-will-grow-us/#comment-16064 Andy Abramson Fri, 03 Jun 2005 00:40:38 +0000 http://gigaom.wordpress.com/2005/06/02/comcast-says-voip-will-grow-us/#comment-16064 <p>Robert's isn't going anywhere, but Comcast will add VoIP users.</p> <p>They do have a problem though. Much of their plant via AT&T is the old TCI properties. They have spent a lot of time over the past year or two just trying to figure out what's in the network in the way of equipment and having to update much of it.</p> <p>While they want to sell triple play, they also want to make sure what the sell is the same everywhere, and that slow down the idea of a ramp up.</p> Robert’s isn’t going anywhere, but Comcast will add VoIP users.

They do have a problem though. Much of their plant via AT&T is the old TCI properties. They have spent a lot of time over the past year or two just trying to figure out what’s in the network in the way of equipment and having to update much of it.

While they want to sell triple play, they also want to make sure what the sell is the same everywhere, and that slow down the idea of a ramp up.

]]> By: Permanent4 http://gigaom.com/2005/06/02/comcast-says-voip-will-grow-us/#comment-16056 Permanent4 Thu, 02 Jun 2005 15:03:56 +0000 http://gigaom.wordpress.com/2005/06/02/comcast-says-voip-will-grow-us/#comment-16056 <p>No wonder the Bells want to get IPTV moving. They have to put together a phone/net/HDTV combo deal just to compete over the long haul.</p> No wonder the Bells want to get IPTV moving. They have to put together a phone/net/HDTV combo deal just to compete over the long haul.

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