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Summary:

Paris Hilton, the hacked socialite is getting some love – this time from Wall Street Journal and The New York Times – who have published remarkably similar stories in their Friday and Sunday editions. Gina Hoffman, Hilton’s spokeswoman told The Times: “She feels terrible that her […]

Paris Hilton, the hacked socialite is getting some love – this time from Wall Street Journal and The New York Times – who have published remarkably similar stories in their Friday and Sunday editions. Gina Hoffman, Hilton’s spokeswoman told The Times:

“She feels terrible that her family, her friends, her business associates have been affected by this. It’s something that could happen to anyone.”

She told the Wall Street Journal, that it is not clear if Hilton is going to do any more promotion work for T-Mobile, which is getting slammed for its mealy mouthed response to this whole security scandal. I was a tad disappointed when I had asked them and got a lame response about the original hack.

I think the critical issue here is the security of one’s data at a carrier level. There was a time when you could count on your phone would work – no questions asked. Then came the cellphones, and got us all used to the 80-percent concept. In other words, if the service could performed 80% of the time, and at 80% quality, then the customers were willing to put up with it. I suspect, the lack of data security at the mobile carrier level is something we cannot count on anymore.

By Om Malik
  1. “There was a time when you could count on your phone would work – no questions asked.”

    Of course Bellheads became target of ridicule, and “good enough” became the business norm.

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  2. strange as it might sound, somehow we need to get back to this point if the internet 2.0 has to evolve into a viable platform. security threats and all the breaches create a notion of fear in consumer minds and that is going to become a big problem.

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