http://gigaom.com/2004/12/16/voip-has-quality-problems/ The Business of Technology Wed, 19 Nov 2008 14:53:39 +0000 http://wordpress.org/?v=MU hourly 1 http://gigaom.com/2004/12/16/voip-has-quality-problems/#comment-5002 dog4dogg Thu, 01 Jan 1970 00:00:00 +0000 http://gigaom.wordpress.com/2004/12/16/voip-has-quality-problems/#comment-5002 It certainly is true that the baby bells are jumping into VoIP like it is going out of style. The only thing is-- the bells do not have a good tracke record of quality customer service. Customers are sick of talking to a machine at the other end of the line. I think some of the new stand alone VoIP services have a better chance of wooing customers. It certainly is true that the baby bells are jumping into VoIP like it is going out of style. The only thing is– the bells do not have a good tracke record of quality customer service. Customers are sick of talking to a machine at the other end of the line. I think some of the new stand alone VoIP services have a better chance of wooing customers.

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