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Summary:

Engadget asks the question, is everything ok over there Moto? With the V600 recalled, the MPx Pocket PC Phone postponed until next year, and some serious problems with the V710, and now problems with MPx220 problems, it seems there might be some serious quality control problems […]

Engadget asks the question, is everything ok over there Moto? With the V600 recalled, the MPx Pocket PC Phone postponed until next year, and some serious problems with the V710, and now problems with MPx220 problems, it seems there might be some serious quality control problems with Moto. I guess in a rush to release 20 models in a quarter, a company can run into quality control issues. Memo to Ed Zander: phones are not like PCs, and cannot to be substandard.

  1. I purchased a Razr V3 from cingular on Monday Nov 15th. That phone had two problems one the key pad backlight would not light up and intermittently in order to disconnect the bluetooth you had to turn the phone on and off.
    So I brought the phoneback to the cingular store on Tuesday Nov 16th, and they replaced it with no problem. Now on Saturday Nov 20th the new Razr v3 suddenly has a horizontal white line running through it’s main display. On Monday If I get out of work early enough I will have to return this phone to the cingular store also.
    Two defective phones in less than 1 week is totally unacceptable, especially when you pay $500 for a cell phone.

    In the early 80′s I was an electrical engineer doing RF design for Motorola, and at that time I was very impressed with Motorola’s quality assurance program. I am disapointed to find that quality assurance has dipped so low 25 years latter

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  2. DO NOT BUY the Mortorola MPx220, major qualify problems. Excellent design and software (MS Mobile), but phone has serious defects:

    1) Ear Sound unaudible (known problem)
    2) Ear Flap overtime literally bends out of shape when you close it. Motorola used a cheap plastic, not reinforced when designed. Already cracks in plastic after 10-days.
    3) Camera grainy, terrible pictures (known problem).
    4) BlueTooth headpiece terible as well, great design though. Can not use in average noisy area, ie. airport.

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  3. MPX220. I bought one in January 2005 and what a mistake. The concept is GREAT but the phone sucks. I also bought the motorola bluetooth adapter for my car which is even WORSE. The MPX220 will not allow you to communicate with the bluetooth adapter. All you get for $170 is a really poor speakerphone for your car. The MPX220 is so low in volume for both the speakerphone and the normal earpiece that it is very bad to use in the car or outside. Motorola has really gone south! Do not buy! My MPX220 also makes a strange noise intermittently and cuts off my calls. DO NOT BUY!

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  4. I also purchased the MPX220. Besides all the aforementioned problems, the battery cover is a very cheap plastic that allows the battery to shift…and therefore turn the phone off. And now the phone turns off whenever I close it. I will be talking to Cingular tomorrow.

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  5. cody, that is so uncool. i hate this phone. with a passion

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  6. THE BACK OF PHONE BREAKS SENT FOR NEW ONE
    CANT HEAR A CALLER TALK AT ALL
    U CAN PUT THE PHONE ON LEVEL TEN AND THAT MEANS NOTHING
    SO FAR SO BAD TWO PHONES LATER AND IT SUCKS

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  7. James Hillando Thursday, April 28, 2005

    Visited Cingular store to hear Cingular and Moto have recalled the MPX-220 pending firmware and hardware upgrades due to the affore mentioned problems. I will give one to Cingular, however, asking Motorola to recall 2 phones ( 600 & 220 ) Also, there was suppose to be a new phone from Motorola, the pop-up keyboard phone. It was in Cingular’s advertising when they merged with AT&T. What happened to that phone? Whats going on Moto?

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  8. quality problems are the major problem right now at motorola. a lot of people who have razr have been complaining about them as well. i think motorola has lost a grip on its manufacturing excellence

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  9. I am sooo pissed. The only reason I went with Shitular (aka Cingular) was for the MPX 220. Well…as we all know that phone looks sweet and has all the bells and whistles a man could want. Problem is….you cant hear $hit when your on a call, the camera/video blow, and the rest of the programs just work when they feel like it. BTW…since motorola has recalled the MPiece of $hit…you cant get a “fixed one”. But they will give you a v551. F moto and Cingular.

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  10. WORST PHONE EVER – vibrates for no reason and must be shut off to stop… Calls come in and you can’t pick up for unknown reason some times, volume low (duh), pictures suck, and worst of all – MY SCREEN STOPPED WORKING AFTER 6 MONTHS – COME ON NOW!!! Please do not buy this phone, u’ll thank me!

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