All of us know what happens when you push “mom” to the very edge. A smackdown is in the order, and not to mention the guilt tripping. Anyway this is true in life and now in telecom. The original “Ma Bell” which is AT&T is pretty hopping mad at “AT&T Wireless” for its lousy service. Ma says they ruining its good name. I agree – after all that is all that’s left at AT&T now. Jon over at MobileTracker notes that the slow service violates AT&T Wireless deal and may have violated its brand licensing contract with AT&Taccording to an SEC filing made by AT&T. The filing claims that AT&T Wireless takes too long responding to customer service inquiries.
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Kiss the girls and make them cry: the cellular industry’s mission
Three women driven nuts last week by the cellular industry (mobile phone operators and manufacturers): Danah Boyd, Ma Bell and myself. Danah Boyd writes that she was driven to tears by T-Mobile after spending hours trying to mobblog at SIGGRAPH…
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