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	<title>Comments on: Holy Crapple!</title>
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	<link>http://gigaom.com/2004/07/30/holy-crapple/</link>
	<description>Trusted Insights and Conversations on the Next Wave of Technology</description>
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		<title>By: Kyle Bunch</title>
		<link>http://gigaom.com/2004/07/30/holy-crapple/#comment-3260</link>
		<dc:creator>Kyle Bunch</dc:creator>
		<pubDate>Wed, 30 Nov -0001 00:00:00 +0000</pubDate>
		<guid isPermaLink="false">http://gigaom.wordpress.com/2004/07/30/holy-crapple/#comment-3260</guid>
		<description>&lt;p&gt;Just a curious question--&lt;/p&gt;

&lt;p&gt;If Apple&#039;s got a rarely-defective product, as I am sure they would claim, how much would it really cost them to just replace everyone&#039;s crashed &amp; burned Pods (especially if they&#039;re less than a year old)?&lt;/p&gt;

&lt;p&gt;And if THAT many are failing, why are more people not bitching about it publicly?&lt;/p&gt;
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		<content:encoded><![CDATA[<p>Just a curious question&#8211;</p>

<p>If Apple&#8217;s got a rarely-defective product, as I am sure they would claim, how much would it really cost them to just replace everyone&#8217;s crashed &amp; burned Pods (especially if they&#8217;re less than a year old)?</p>

<p>And if THAT many are failing, why are more people not bitching about it publicly?</p>]]></content:encoded>
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		<title>By: Mike K</title>
		<link>http://gigaom.com/2004/07/30/holy-crapple/#comment-3261</link>
		<dc:creator>Mike K</dc:creator>
		<pubDate>Wed, 30 Nov -0001 00:00:00 +0000</pubDate>
		<guid isPermaLink="false">http://gigaom.wordpress.com/2004/07/30/holy-crapple/#comment-3261</guid>
		<description>&lt;p&gt;Hrm.&lt;/p&gt;

&lt;p&gt;If &quot;Apple for years now has been that it pays more attention to design, aesthetics, UI, and advertising than it does to nitty-gritty technical matters&quot; is true, please explain to me why OS X rocks the world of this former Linux sysadmin?&lt;/p&gt;
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		<content:encoded><![CDATA[<p>Hrm.</p>

<p>If &#8220;Apple for years now has been that it pays more attention to design, aesthetics, UI, and advertising than it does to nitty-gritty technical matters&#8221; is true, please explain to me why OS X rocks the world of this former Linux sysadmin?</p>]]></content:encoded>
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		<title>By: Om</title>
		<link>http://gigaom.com/2004/07/30/holy-crapple/#comment-3262</link>
		<dc:creator>Om</dc:creator>
		<pubDate>Wed, 30 Nov -0001 00:00:00 +0000</pubDate>
		<guid isPermaLink="false">http://gigaom.wordpress.com/2004/07/30/holy-crapple/#comment-3262</guid>
		<description>&lt;p&gt;hey mike - that&#039;s a quote from jeff. i am just re-publishing. perhaps there is a reason it rocks your worrld! its great. but when things go wrong in the pc world, we jump over them. i guess soemtimes it is okay to be self critical and make sure that we don&#039;t just take everything apple does as god&#039;s gospel. just a little pause in all the love!&lt;/p&gt;
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		<content:encoded><![CDATA[<p>hey mike &#8211; that&#8217;s a quote from jeff. i am just re-publishing. perhaps there is a reason it rocks your worrld! its great. but when things go wrong in the pc world, we jump over them. i guess soemtimes it is okay to be self critical and make sure that we don&#8217;t just take everything apple does as god&#8217;s gospel. just a little pause in all the love!</p>]]></content:encoded>
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		<title>By: Buzz Bruggeman</title>
		<link>http://gigaom.com/2004/07/30/holy-crapple/#comment-3263</link>
		<dc:creator>Buzz Bruggeman</dc:creator>
		<pubDate>Wed, 30 Nov -0001 00:00:00 +0000</pubDate>
		<guid isPermaLink="false">http://gigaom.wordpress.com/2004/07/30/holy-crapple/#comment-3263</guid>
		<description>&lt;p&gt;It seems to me that Apple&#039;s plan has always been to obsolete their installed base and to force you to buy a newer model of the one that you own and can&#039;t get to work right.&lt;/p&gt;

&lt;p&gt;Had they paid attention to taking care of details like the ones you wrote about their market share wouldn&#039;t have shrunk on an hourly basis.&lt;/p&gt;
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		<content:encoded><![CDATA[<p>It seems to me that Apple&#8217;s plan has always been to obsolete their installed base and to force you to buy a newer model of the one that you own and can&#8217;t get to work right.</p>

<p>Had they paid attention to taking care of details like the ones you wrote about their market share wouldn&#8217;t have shrunk on an hourly basis.</p>]]></content:encoded>
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		<title>By: Anna</title>
		<link>http://gigaom.com/2004/07/30/holy-crapple/#comment-3264</link>
		<dc:creator>Anna</dc:creator>
		<pubDate>Wed, 30 Nov -0001 00:00:00 +0000</pubDate>
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		<description>&lt;p&gt;To Buzz B:&lt;/p&gt;

&lt;p&gt;If Apple&#039;s plan &quot;has always been to obsolete their installed base,&quot; then my 5, 6 and even 7 year old computers shouldn&#039;t be working with Panther as well as they have been, should they?&lt;/p&gt;

&lt;p&gt;As for the whole market share fluff, I guess I contribute to that shrinking &quot;market share&quot; because my 5, 6, and 7 year old computers (and some 10 and 15 year old ones still running OS 8.6) ARE still working great and I haven&#039;t found a really good reason to buy the new ones just yet!  Maybe if Apple follows Dell&#039;s (and yes, Sony&#039;s and HP&#039;s too) example and only builds machines that only last 2 or 3 years, maybe their market share wouldn&#039;t be so bad.&lt;/p&gt;

&lt;p&gt;Seems like Apple can&#039;t win this one.&lt;/p&gt;
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		<content:encoded><![CDATA[<p>To Buzz B:</p>

<p>If Apple&#8217;s plan &#8220;has always been to obsolete their installed base,&#8221; then my 5, 6 and even 7 year old computers shouldn&#8217;t be working with Panther as well as they have been, should they?</p>

<p>As for the whole market share fluff, I guess I contribute to that shrinking &#8220;market share&#8221; because my 5, 6, and 7 year old computers (and some 10 and 15 year old ones still running OS 8.6) ARE still working great and I haven&#8217;t found a really good reason to buy the new ones just yet!  Maybe if Apple follows Dell&#8217;s (and yes, Sony&#8217;s and HP&#8217;s too) example and only builds machines that only last 2 or 3 years, maybe their market share wouldn&#8217;t be so bad.</p>

<p>Seems like Apple can&#8217;t win this one.</p>]]></content:encoded>
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		<title>By: John</title>
		<link>http://gigaom.com/2004/07/30/holy-crapple/#comment-3265</link>
		<dc:creator>John</dc:creator>
		<pubDate>Wed, 30 Nov -0001 00:00:00 +0000</pubDate>
		<guid isPermaLink="false">http://gigaom.wordpress.com/2004/07/30/holy-crapple/#comment-3265</guid>
		<description>&lt;p&gt;You need to read the instructions before updating.  The new updater says it does not work with older iPod&#039;s and list those that do not work.  If you are updating to this latest version no wonder your iPods are dying.&lt;/p&gt;
</description>
		<content:encoded><![CDATA[<p>You need to read the instructions before updating.  The new updater says it does not work with older iPod&#8217;s and list those that do not work.  If you are updating to this latest version no wonder your iPods are dying.</p>]]></content:encoded>
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		<title>By: Om</title>
		<link>http://gigaom.com/2004/07/30/holy-crapple/#comment-3266</link>
		<dc:creator>Om</dc:creator>
		<pubDate>Wed, 30 Nov -0001 00:00:00 +0000</pubDate>
		<guid isPermaLink="false">http://gigaom.wordpress.com/2004/07/30/holy-crapple/#comment-3266</guid>
		<description>&lt;p&gt;i guess everyone has an opinion. hey the instructions don&#039;t come with the automatic software update that happens when apple releases something. i did not download the software and did a fresh install. so in that sense the software should be smart enough to know that this is not for old IPODs. so don&#039;t get self righteous on us. anyway who says that if a device is only four months old, it is obselete.&lt;/p&gt;
</description>
		<content:encoded><![CDATA[<p>i guess everyone has an opinion. hey the instructions don&#8217;t come with the automatic software update that happens when apple releases something. i did not download the software and did a fresh install. so in that sense the software should be smart enough to know that this is not for old IPODs. so don&#8217;t get self righteous on us. anyway who says that if a device is only four months old, it is obselete.</p>]]></content:encoded>
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		<title>By: Gen</title>
		<link>http://gigaom.com/2004/07/30/holy-crapple/#comment-3267</link>
		<dc:creator>Gen</dc:creator>
		<pubDate>Wed, 30 Nov -0001 00:00:00 +0000</pubDate>
		<guid isPermaLink="false">http://gigaom.wordpress.com/2004/07/30/holy-crapple/#comment-3267</guid>
		<description>&lt;p&gt;Om, I&#039;m in Tokyo with a 4th gen. 40GB and have had the SAME PROBLEM!&lt;/p&gt;

&lt;p&gt;Thanks for bringing this up. I&#039;m printing this thread and bringing it to the Genius Bar at the Ginza Apple Store.&lt;/p&gt;

&lt;p&gt;First the white spots on my 15&quot; Powerbook, now this.  I love the OS, but I am really learning to mistrust the hardware.&lt;/p&gt;
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		<content:encoded><![CDATA[<p>Om, I&#8217;m in Tokyo with a 4th gen. 40GB and have had the SAME PROBLEM!</p>

<p>Thanks for bringing this up. I&#8217;m printing this thread and bringing it to the Genius Bar at the Ginza Apple Store.</p>

<p>First the white spots on my 15&#8243; Powerbook, now this.  I love the OS, but I am really learning to mistrust the hardware.</p>]]></content:encoded>
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