For those wanting the advantages of an Exchange Server but don’t want to plunk down the big bucks for a license, not to mention the set up and configuration headaches, a hosted exchange server just might be the ticket for you. I have been using a hosted exchange server account from Mailstreet, one of the best hosts you will find. In the year I’ve been using them their service has been completely reliable and without any troubles. This week drove home just how good their customer support is when I had a connection problem from my hotel room in Las Vegas. I went to their website and clicked the link for a live technical support session. I instantly was connected to Craig, a tech support guy I would soon realize was an exchange server and Outlook expert.
In just a few minutes Craig was able to determine that my PST file was corrupt- something Outlook users are all too familiar with. He wanted to completely rebuild a new Outlook profile and setup a fresh account. In 5 minutes he connected to my PC via a special GoToMyPC that Mailstreet uses and while I watched my cursor move all over my screen in rapid speed he completely rebuilt everything and then optimized the settings to help prevent the PST file from corrupting in the future. Excellent customer support and as inexpensive as their service is simply great value for small businesses like mine or even individuals who want the reliability of an Exchange Server setup that is backed up off-site daily.