Summary:

“AOL management isn’t willing to risk anything to find out. The result is an underwhelming growth strategy. Instead of the fabled keep-it-si…

“AOL management isn’t willing to risk anything to find out. The result is an underwhelming growth strategy. Instead of the fabled keep-it-simple pricing, AOL is ham-handedly selling new services on top of its premium price for basic service. That premium once had value in AOL’s ease of use. Among today’s more adept online population, it increasingly seems like paying business-class rates for coach.”

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