Summary:

Fortune’s Peter Lewis is one of my favorite writers, simply because he is the kind of writer who very quickly dispels the hype around gizmos. In his most recent column, on the subject of convergence, he writes, “It’s far too complicated for a consumer audience, unless […]

Fortune’s Peter Lewis is one of my favorite writers, simply because he is the kind of writer who very quickly dispels the hype around gizmos. In his most recent column, on the subject of convergence, he writes, “It’s far too complicated for a consumer audience, unless the consumers have a technical degree from the University of Pluto. Most Americans still connect to the Internet over dial-up modems. The VCR clock is still blinking 12:00. When consumers go to the electronics store to buy home networking gear, more often than not they return it because it’s just too hard to figure out. That’s not an exaggeration: The return rate for home networking products is well over 50 percent, according to retailers.”

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